Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
This happened to me today, i was listening music when it suddenly stopped playing it, then I click on the play button and after 10-25 seconds i stops again. What is this problem?
Hey @user-removed
That's kind of odd!
You can try closing all of your Spotify sessions and see if it's still happening. Do this:
Go to your Spotify account, scroll downwards and click on 'Sign Out Everywhere'.
This makes Spotify log you out of all places where you've logged in.
If the issue remains, report back. 🙂
Hope that helps!
I am having the same issue and it is persisting with me on my pc even after signing out everywhere.
Hey @Kyle3-1
At this point I would recommend you try out the steps in this article.
If someone else uses your account at the same time as you, Spotify will pause playback for one of you, because it is designed to allow playback on one device at a time.
Do you have any other devices with Spotify installed (mobile or tablet or w/e)? If yes, is the issue happening there as well?
Keep me posted 🙂
hello, i'm having this same issue since yesterday
i already tried reinstalling (clean), logging off all users, etc
nothing works for me, i really love to listen to music in spotify, and this issue is making me use other apps, every 20-30s of music it suddenly stops
i'm eager to the staff to come with a fix to this soon, please!!!
BTW, this happens in my laptop AND my cellphone, i seens to be a problem with my account, because with others accounts it doesn't happen
Hey @RICARDOJPREIS
Have you tried following the steps in this article? 🙂 If not, please try!
If you have Discord connected to Spotify and you still have this issue, I recommend disconnecting Spotify from Discord and see if that cures the issue.
Keep me posted!
my spotfy is still connected to discord, but suddenly it started working again...
thanks for the help anyway!!
when discord is connected to spotify and you start talking while music plays, discord detects it and stops playing music and it has a error bar at the top. to stop this problem disconnect discord from spotify or use push to talk
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…