Spotify suddenly stops working on Windows 11 Home 24H2

[Treagan_K]

Today I had to reinstall Spotify because it was not working properly. After reinstalling, I cannot log into the app. I recently upgraded to 24H2 on my computer and have not opened the app until just now. Could it be the upgrade to 24H2 or something else?

[ribezaz · Accepted solution]

Hi! 😊

Since you noticed this behavior right after the update, it may be related to system settings or permissions. To rule out possible issues with Windows default settings and device drivers, try:

1️⃣ Run Spotify in Safe Mode

Restart your computer and enter Safe Mode with Networking (Hold Shift while restarting > Advanced Options > Troubleshooting > Advanced Startup).
Try opening Spotify and see if it works normally.

2️⃣ Check for any specific error messages

If you see any errors when trying to log in, can you let us know?
If you want, you can send a screenshot (remember to hide any personal information).

3️⃣ Test in Web Player

Go to Spotify Web Player and see if you can log in and listen to music there.

This can help identify if the issue is with the app or something on the system.

Keep me updated!

Cheers,
ribezaz

[forsalebyandy]

My Spotify is all jacked up too.  Currently using it on my PC at work and casting to Sonos speakers.  The DJ playlist keeps repeating songs.  No, I do not have the repeat mode on.  The volume greatly varies song by song, sticks, lags, among other issues.  The mobile app isn't showing new episodes of a podcast I listen to.  What's going on?

[Treagan_K]

So uh, after I checked today, I was able to log in fine and the app is working properly. 

[ribezaz]

@Treagan_K  It's amazing to have you back on track 🙂

[ribezaz]

@forsalebyandy 

Hey! All good?

I recommend that you create a new topic in Help, here. Your question seems to be different from the one reported here, you can provide more details there and we will be happy to help you!

Cheers,
ribezaz