This song is not avaialble....

[JANOS3]

Windows 10, Dell , Version 1.0.42.151.g19de0aa6 of Spotify, has worked fine for a long time, and suddenly I  get above message.  Have reinstalled Sporify, works fine on another PC and my Android phone.

Any suggestions?

[crematedman]

hey there @JANOS3,

• first i'd suggest you uninstall the app, restart your device(s) and then re-install.
• next, you can sign out of all devices here.
• clear the cache for the app.
• i would suggest a fresh re-install of flash which you can do here.
• check your firewall settings to see if spotify is blocked - turning off your antivirus briefly can isolate that issue.
• try listening on a different device to see if the same problem occurs.

let me know if that helps!

[JANOS3]

Tried the suggestions, but to no avail.  Works fine on my phone, a couple of other PCs I've tried..

But not the one I've got in my apartment...

[crematedman]

@JANOS3 sure, thanks for coming back to me,

the quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

if you let them know as much as you can about your problem - your operating system, spotify version, how you're connecting (i.e. wifi), how long you've had this issue, and the steps you've taken to resolve it (including the ones here) - they can have a look on their end and sort this out ASAP ^-^