Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
notworking117
Casual Listener
83144 Views
81 replies
27 likes

83144 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
4 weeks ago
Lanciano007
Gig Goer
95447 Views
289 replies
22 likes

95447 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6808 Views
1 replies
6 likes

6808 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147493 Views
0 replies
26 likes
Mac
Windows

147493 Views
0 replies
26 likes

Fix shuffle

Hi, Shuffle is still broken. In a larger playlist some items dont ever get played, and starting a shuffle session always result in a very similar song order being played. If items are added (or removed) to the playlist that particular song order chan...

CrapuleJack
Casual Listener
Hi, Shuffle is still broken. In a larger playlist some items dont ever get played, and starting a shuffle session always result in a very similar song order being played. If items are added ...
2016-11-22 7:26:47 PM
2016-12-20 5:14:19 PM
user-removed
Not applicable
1507 Views
3 replies
5 likes
Windows

1507 Views
3 replies
5 likes

Spotify closing on first start to update and restart EVERY TIME

How can i fix this?Everytime I start Spotify , I start a Song for 10 seconds before spotify closes without any warning and goes to the updater which then tries to update spotify. This happens everytime I start Spotify. How can I fix this ?

LucaBumble
Casual Listener
How can i fix this? Everytime I start Spotify , I start a Song for 10 seconds before spotify closes without any warning and goes to the updater which then tries to update spotify. This happens every...
2016-12-13 11:59:16 AM
2016-12-20 4:16:55 PM
LucaBumble
Casual Listener
368 Views
2 replies
0 likes
Windows

368 Views
2 replies
0 likes

Spotify in Japan

I used to use spotify in America but now I'm in Japan, and to be honest the service here is really **bleep**. The playlists are different and you can't even use the radio option. What good is spofity if you can't find new artists similar to what you ...

yalexn
Casual Listener
I used to use spotify in America but now I'm in Japan, and to be honest the service here is really **bleep**. The playlists are different and you can't even use the radio option. What good is spofity...
2016-12-20 10:49:53 AM
276 Views
0 replies
0 likes
Windows

276 Views
0 replies
0 likes

Some songs from a downloaded playlist are greyed out when I'm offline

Hi, I have several playlists that I've downloaded to play when I don't have internet access. However, on some of the mixes, a portion of the songs are greyed out when I'm offline. But when I'm online, those songs are suddenly available and no longer ...

darkcompanion
Casual Listener
Hi, I have several playlists that I've downloaded to play when I don't have internet access. However, on some of the mixes, a portion of the songs are greyed out when I'm offline. B...
2016-12-20 10:12:10 AM
439 Views
0 replies
0 likes
Windows

439 Views
0 replies
0 likes

Streaming Windows 10 Denon Premium

Cannot Stream from Windows 10 to Denon Supported Receiver with Premium Account. Upgraded to a new laptop, Surface Book, and can no longer stream from Win10/Spotify Premium to my Denon supported receiver, X2100W. Laptop and receiver are on the same ne...

matierno
Casual Listener
Cannot Stream from Windows 10 to Denon Supported Receiver with Premium Account. Upgraded to a new laptop, Surface Book, and can no longer stream from Win10/Spotify Premium to my Denon s...
2016-12-20 7:41:06 AM
456 Views
0 replies
0 likes
Windows

456 Views
0 replies
0 likes

Can't play current song.

Hello, I'm actually a premium user and I'm using the local files feature. I make a playlist with local files and download it so i can listen to it on my phone. The problem is that lately most of my Local Files can't be played on my computer.I have se...

nilmarti
Newbie
Hello, I'm actually a premium user and I'm using the local files feature. I make a playlist with local files and download it so i can listen to it on my phone. The problem is that lately most of my L...
2016-12-20 1:08:23 AM
209 Views
0 replies
0 likes
Windows

209 Views
0 replies
0 likes

Spotify crash Windows [Solution]

Hi,i had a bug recently where spotify wouldn't start. I opened it, but after the window popped up, it crashed without any message.So i was trying to:-Reinstall, didn't work.-Cleaning Appdata from existing Spotify data, didn't work.-Restarting PC, did...

Monoxxel
Newbie
Hi, i had a bug recently where spotify wouldn't start. I opened it, but after the window popped up, it crashed without any message. So i was trying to: -Reinstall, didn't work. -Cleaning Appdata ...
2016-12-19 11:29:28 PM
236 Views
0 replies
0 likes
Windows

236 Views
0 replies
0 likes

Solved!! Selecting Multiple Songs at Once

I used to be able to select multiple songs at a time by clicking and dragging my mouse over them, but I haven't been able to use this feature for at least a few months now. I have really large playlists, so it's very inconvenient not to have this ava...

wheeloch
Casual Listener
I used to be able to select multiple songs at a time by clicking and dragging my mouse over them, but I haven't been able to use this feature for at least a few months now. I have really large p...
2016-12-19 2:59:46 AM
2016-12-19 11:25:35 PM
wheeloch
Casual Listener
715 Views
2 replies
0 likes
Windows

715 Views
2 replies
0 likes

Spotify won't launch

I have no problems launching spotify at home on my HP computer, but at work, it will no longer launch. It briefly flashes as if it's going to work, and then immediately closes. I've tried uninstalling and reinstalling multiple times and changing comp...

aguitner
Newbie
I have no problems launching spotify at home on my HP computer, but at work, it will no longer launch. It briefly flashes as if it's going to work, and then immediately closes. I've tried uninstallin...
2016-12-19 9:32:32 PM
263 Views
0 replies
0 likes
Windows

263 Views
0 replies
0 likes

Error code 17! Help

WHen i try to install the Spotify program, I get the error message 17- the program couldnt be started. I am using Windows 7. Can anyone explain how to solve this? Would be very grateful.

dannyfrankish
Newbie
WHen i try to install the Spotify program, I get the error message 17- the program couldnt be started. I am using Windows 7. Can anyone explain how to solve this? Would be very grateful.
2016-12-19 7:33:12 PM
194 Views
0 replies
0 likes
Windows

194 Views
0 replies
0 likes

Unable to clear queue

Hi, I am using the desktop client on windows 10. I am unable to reset the queue to play the track I want to. It is a local file. I am also unable to remove songs from the queue by using the 'right mouse option' Stopping the current playing track and ...

steve_morgs
Newbie
Hi, I am using the desktop client on windows 10. I am unable to reset the queue to play the track I want to. It is a local file. I am also unable to remove songs from the queue by using the 'rig...
2016-12-19 4:32:09 PM
243 Views
0 replies
0 likes
Windows

243 Views
0 replies
0 likes

The Friend Feed failed to load

Both on my computer and on my laptop my friend's activity doesn't work. Anyone who knows what to do?

wendypostmus
Regular
Both on my computer and on my laptop my friend's activity doesn't work. Anyone who knows what to do?
2016-12-11 2:27:36 PM
2016-12-19 2:57:44 PM
Nico
Community Legend
2314 Views
12 replies
1 likes
Windows

2314 Views
12 replies
1 likes

Can't play the current song.

Hello. I've been using Spotify since 2013 and I'm having a problem I've never encountered before on Desktop (v 1.0.44.100) and it's driving me crazy. As the title speaks for itself, I'm getting this error every now and then since the new update. I've...

fatheredorc
Casual Listener
Hello. I've been using Spotify since 2013 and I'm having a problem I've never encountered before on Desktop (v 1.0.44.100) and it's driving me crazy. As the title speaks for itself, I'm getting ...
2016-12-19 10:06:39 AM
2016-12-19 2:21:12 PM
dörni
Casual Listener
864 Views
7 replies
1 likes
Windows

864 Views
7 replies
1 likes

Spotify keeps stopping playing songs because "present song cannot be played"

Spotify keeps stopping playing songs, after ca. 10 seconds, and displays that the present song cannot be played. I've never had this problem before. * Spotify desktop app 1.0.44.100* premium account* Windows 7* perfect internet (yet, Spotify is even ...

1124643748
Casual Listener
Spotify keeps stopping playing songs, after ca. 10 seconds, and displays that the present song cannot be played. I've never had this problem before. * Spotify desktop app 1.0.44.100 * premi...
2016-12-19 2:11:51 PM
223 Views
0 replies
0 likes
Windows

223 Views
0 replies
0 likes

Desktop app looks different on different computers

On my pc at work (win 7) I have the - I believe - freshest version of the spotify desktop app (1.0.44.100.ga60c0ce1), with the control buttons in the middle over the status bar (which is really bad btw, because it takes more space than when it's in t...

Carpeks
Casual Listener
On my pc at work (win 7) I have the - I believe - freshest version of the spotify desktop app (1.0.44.100.ga60c0ce1), with the control buttons in the middle over the status bar (which is really bad b...
2016-12-19 1:34:00 PM
636 Views
0 replies
0 likes
Windows

636 Views
0 replies
0 likes

Advance the tempo of the song. Bar locked.

I can not move the song time bar. Has this option been withdrawn?Example attached.Version 1.0.44.100.ga60c0ce1

MuOliveira
Casual Listener
I can not move the song time bar. Has this option been withdrawn? Example attached. Version 1.0.44.100.ga60c0ce1
2016-12-19 12:38:54 PM
2016-12-19 1:12:55 PM
MartinStoichkov
Community Legend
375 Views
3 replies
0 likes
Windows

375 Views
3 replies
0 likes

Find Friends

My spotify is connected to facebook however, when I click "Find Friends" it says "Sorry, we couldn't load friends to follow." But if I manually search for a friend that uses spotify and is also a friend on facebook, it will show their name. Is there ...

bictony
Newbie
My spotify is connected to facebook however, when I click "Find Friends" it says "Sorry, we couldn't load friends to follow." But if I manually search for a friend that uses spotify and is also a fri...
2016-12-05 7:36:34 PM
2016-12-19 6:04:36 AM
Chrisssayy
Casual Listener
389 Views
1 replies
2 likes
Windows

389 Views
1 replies
2 likes

Removed album(Just Windows)

Hi Guys, https://open.spotify.com/album/2jGG5Ao9GvTuil2pSfO01o This album disappeared from the Musician's playlist. That's fair but problem is i can reach with my android phone this album. I can download, i can listen but with windows it looks grey. ...

Jenexus
Newbie
Hi Guys, https://open.spotify.com/album/2jGG5Ao9GvTuil2pSfO01o This album disappeared from the Musician's playlist. That's fair but problem is i can reach with my android phone this a...
2016-12-19 4:39:25 AM
166 Views
0 replies
0 likes
Windows

166 Views
0 replies
0 likes

Solved!! Ver listas creadas en mi pc en mi iphone

Buenas soy nuevo en Spotify y quisiera saber como hago para ver las listas creadas en mi pc desde mi Iphone y viceversa.

gaer75
Casual Listener
Buenas soy nuevo en Spotify y quisiera saber como hago para ver las listas creadas en mi pc desde mi Iphone y viceversa.
2016-12-18 3:10:19 AM
2016-12-18 8:10:32 PM
itu_
Community Legend
475 Views
1 replies
0 likes
Windows

475 Views
1 replies
0 likes

Question about Daily Mixes

If I ban a song from one of my daily mixes, does that also mean that it won't come up in my others? A couple of my mixes are really similar so I'm trying to ban some songs that don't fit but still would like them to appear in the mix that they belong...

carsonpair
Casual Listener
If I ban a song from one of my daily mixes, does that also mean that it won't come up in my others? A couple of my mixes are really similar so I'm trying to ban some songs that don't fit but still wo...
2016-12-18 1:27:06 AM
183 Views
0 replies
0 likes
Windows

183 Views
0 replies
0 likes

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