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Web player unresponsive

Web player unresponsive

At the end of approximately every third song, the web player will be completely unresponsive and won't switch to the next song. This while just playing a playlist. It can be fixed by reloading, but it's becoming very frustrating to have the music cut out and have to reload the webpage every ten minutes or so.
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1 Reply

Hey there!

 

Thank you for reaching out to the Community and welcome.

 

This type of issue is commonly related to some damaged cache stored on your browser. In this case, we'd first recommend clearing your browser data or trying incognito to see if it makes any difference. You can also try with another browser to see if the issue persists.

 

We'd also recommend turning OFF any VPN you may have active when using the Web Player as it can affect its proper behavior.

 

Lastly, and if possible, could you check if the Desktop app has the same issue or not? This will give us a better look at it.

 

We'll be on the lookout.

OscarDCModerator
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