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a los 5 segundos de la reproducion de una cancion automaticamente se para

a los 5 segundos de la reproducion de una cancion automaticamente se para

a los 5 segundos de la reproducion de una cancion automaticamente se para y no se escucha nada ,cambias de cancion y lo mismo 5 segundos y se va la voz
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1 Reply

Hi, thanks for reaching out!

 

I hope you don't mind if I reply in English.

 

Usually, this type of playback issues happens when the cache and cookies are corrupted and affecting the normal function of the app. The regular reinstall sometimes doesn't do the trick because that process doesn't delete all the cache information.

 

First, try a clean reinstall of the Spotify app following the steps listed in this article.

 

If after the clean reinstall the issue persists, try to log your account in a different device to see if the same issue happens.

 

Let me know how it goes 😊

BittencourtSpotify Star
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