Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
77071 Views
79 replies
27 likes

77071 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Wednesday
perpends
Casual Listener
90914 Views
287 replies
22 likes

90914 Views
287 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6524 Views
1 replies
6 likes

6524 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147089 Views
0 replies
26 likes
Mac
Windows

147089 Views
0 replies
26 likes

Songs keep pausing at random intervals

PlanFamily Plan PremiumCountryUnited StatesDeviceLG G7 Thinq, ASUS Laptop, Windows 10 DesktopOperating SystemAndroid Oreo, Windows 10, Windows 10 My Question or IssueSpotify keeps pausing at random intervals on any device I use. I found a temporary s...

Matthewryu
Newbie
Plan Family Plan Premium Country United States Device LG G7 Thinq, ASUS Laptop, Windows 10 Desktop Operating System Android Oreo, Windows 10, Windows 10 My Question or Issue Spotify ...
2019-08-04 7:12:05 PM
378 Views
0 replies
1 likes

378 Views
0 replies
1 likes

Spotify play the song only 6 second

PlanPremiumCountryGermanyOperating SystemWindows 10 Hey i have a littel problem.When I try to play a song, he plays this song only 6 seconds or even sometimes ganicht and says only: "This song is currently not available" I've already tried to reinsta...

MuffinMachin
Visitor
Plan Premium Country Germany Operating System Windows 10 Hey i have a littel problem. When I try to play a song, he plays this song only 6 seconds or even sometimes ganicht and...
2019-08-04 2:37:06 PM
435 Views
0 replies
0 likes

435 Views
0 replies
0 likes

Solved!! 'Liked Songs' doesn't sync with phone app.

PlanPremiumCountryIsraelDeviceSamsung Galaxy Note8, Windows 10 PCOperating SystemAndroid Pie, Windows 10 My Question or IssueOk so this has been a bug since the app itself has been released in the Windows 10 Store, basically when I like a song on spo...

Ivan-K
Music Fan
Plan Premium Country Israel Device Samsung Galaxy Note8, Windows 10 PC Operating System Android Pie, Windows 10 My Question or Issue Ok so this has been a bug since the app itse...
2019-07-17 12:41:21 AM
2019-08-04 2:11:37 PM
qwent1
Casual Listener
6815 Views
7 replies
6 likes

6815 Views
7 replies
6 likes

Failed to export some materials

PlanPremiumCountryPoland DevicePCOperating SystemWindows 10 My Question or Issue Windows 10 spotify appHello, recently everytime i open spotify im getting notification that"failed to export some data"no idea how to fix (unistaling=nothing happens) an...

arturkonczalski
Regular
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue Windows 10 spotify app Hello, recently everytime i open spotify im getting notif...
2019-08-04 12:18:45 PM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

music cuts out partually though track plays artist that im not liking/following

Planfamily (other ppl on the plan rarely use it)CountryaustraliaDevicePC (desktop) and on samsung galaxy S9+Operating System(windows 10 64bit spotify app from windows store) and android phone My Question or Issueit only just started happening (about ...

deathslover1980
Casual Listener
Plan family (other ppl on the plan rarely use it) Country australia Device PC (desktop) and on samsung galaxy S9+ Operating System (windows 10 64bit spotify app from windows store) and android...
2019-06-25 7:18:00 PM
2019-08-04 5:41:10 AM
kylin
Regular
900 Views
1 replies
1 likes
Android
PC
Samsung galaxy S9+
Windows

900 Views
1 replies
1 likes

Tried literally everything - "Spotify can't play this right now."

PlanFreeCountryUSADevicePC - not using Windows Store versionOperating SystemWindows 10 version 1809 My Question or IssueSpotify can't play this right now. If you have the file on your computer you can import it. That's all I see whenever I try to pla...

46_
Newbie
Plan Free Country USA Device PC - not using Windows Store version Operating System Windows 10 version 1809 My Question or Issue Spotify can't play this right now. If you have the fil...
2019-08-04 3:15:55 AM
542 Views
0 replies
0 likes

542 Views
0 replies
0 likes

Spotify jumps back to another playlist

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I pause the currently playing song, the Spotify app jumps back to a playlist that I had listened to some hours ago. And when I click on "play" again, the son...

tomriddle
Gig Goer
Plan Premium Country Germany Device Desktop PC Operating System Windows 10 My Question or Issue When I pause the currently playing song, the Spotify app jumps back to a playlist that...
2019-08-03 5:32:49 PM
2019-08-03 11:56:59 PM
A_Musicophile
Community Legend
671 Views
1 replies
0 likes

671 Views
1 replies
0 likes

Automatic Syncing Between Devices, Even When Devices Are Off

PlanPremiumCountryUSDevicePC / iPhone XOperating SystemWindows 10 / iOS 12.3.1 My Question or IssueFor the past few days now I have been having a very annoying issue with Spotify, but it's sort of difficult to explain. Basically, I only use Spotify o...

KostaV
Visitor
Plan Premium Country US Device PC / iPhone X Operating System Windows 10 / iOS 12.3.1 My Question or Issue For the past few days now I have been having a very annoying issue with Spo...
2019-08-03 7:40:12 PM
659 Views
0 replies
3 likes

659 Views
0 replies
3 likes

no option for set the quality of download songs

PlanPremiumCountry Device(PC)Operating System(Windows 10) My Question or Issue I have spotify on my pc and my android phone and when i check the space of songs in my phone it says 4.13 GB but same songs in my pc is 2.9GB. when i check download qualit...

gameover12
Newbie
Plan Premium Country Device (PC) Operating System (Windows 10) My Question or Issue I have spotify on my pc and my android phone and when i check the space of songs in...
2019-08-02 10:41:22 PM
2019-08-03 5:57:55 PM
dinomight
Spotify Star
4466 Views
1 replies
1 likes

4466 Views
1 replies
1 likes

Open.spotify links do not open in desktop APP.

Every time I get sent an open spotify link it open the web browser and not the desktop app. the option to allow links to open the app is not there anymore. now I have to have the web browser open, set that to play on my desktop app, so it will play v...

rhulsker
Visitor
Every time I get sent an open spotify link it open the web browser and not the desktop app. the option to allow links to open the app is not there anymore. now I have to have the we...
2019-08-03 1:17:42 PM
940 Views
0 replies
9 likes

940 Views
0 replies
9 likes

Create Playlist with Free-Account?

Hi,can I create Playlists with the free account/version of Spotify? Or can u do it only with Premium-Abo?Thx and kind regards,BJ

musikzumm
Casual Listener
Hi, can I create Playlists with the free account/version of Spotify? Or can u do it only with Premium-Abo? Thx and kind regards,BJ
2019-08-03 11:01:43 AM
2019-08-03 12:43:33 PM
Sebasty
Community Legend
5054 Views
1 replies
0 likes

5054 Views
1 replies
0 likes

[Windows] Fullscreen issue

PlanPremium CountryGermany DeviceCustom Build PC Operating SystemWindows 10 Pro Spotify Purchase via Microsoft Store My Question or IssueIn the reduced representation everything is normal.But when changing to enlarged view, the covers are displayed i...

paddyAD
Visitor
Plan Premium Country Germany Device Custom Build PC Operating System Windows 10 Pro Spotify Purchase via Microsoft Store My Question or Issue ...
2019-08-03 11:27:04 AM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Solved!! All Songs Unavailable

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.12.449.g4109e645 My Question or IssueNo songs are available, not even podcasts. No songs are on my playlists for no reason. I didn't delete the songs. Even daily mixes and ...

ibrokeit
Regular
Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.12.449.g4109e645 My Question or Issue No songs are available, not even podcasts. No songs are...
2019-08-02 8:31:35 PM
2019-08-03 10:18:12 AM
ibrokeit
Regular
1798 Views
7 replies
0 likes

1798 Views
7 replies
0 likes

Solved!! CPU 100%

PlanPremiumCountry FranceDevicePC AMD Ryzen 2700x 16Go Ram 250Go SSD M2 NVMEOperating SystemWindows 10 x64 My Question or Issue Spotify utilise 100% du CPU. Lorsqu'il n'est pas lancé, je n'ai pas de problème. Pouvez-vous m'aider ? Spotify use 100% CP...

saex
Casual Listener
Plan Premium Country France Device PC AMD Ryzen 2700x 16Go Ram 250Go SSD M2 NVME Operating System Windows 10 x64 My Question or Issue Spotify utilise 100% du CPU. Lorsqu'...
2019-01-25 3:56:46 PM
2019-08-03 8:39:24 AM
ecamposm
Visitor
937 Views
2 replies
0 likes

937 Views
2 replies
0 likes

Can't sync mobile and desktop and now playlist is broken

Plan: Premium Country: United States of America Device: iPhone8/ Windows 10 PC/ Chromebook My Question or Issue: A couple weeks ago I noticed that my desktop and phone spotify apps were not syncing. I attempt the go offline for 10 minutes fix and thi...

32Ws
Newbie
Plan: Premium Country: United States of America Device: iPhone8/ Windows 10 PC/ Chromebook My Question or Issue: A couple weeks ago I noticed...
2019-08-03 6:13:57 AM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Removing a song from a repeating queue

Hi guysWhen I play a new album, I listen to it on repeat until I absorb it. As I get familiar with songs, I delete them from the queue. That way I can absorb the unfamiliar songs more quickly.Problem is, Spotify reaches the end of the album, reloads ...

guerilla1977
Casual Listener
Hi guys When I play a new album, I listen to it on repeat until I absorb it. As I get familiar with songs, I delete them from the queue. That way I can absorb the unfamiliar songs more q...
2019-08-02 9:29:19 PM
2019-08-02 11:25:46 PM
dinomight
Spotify Star
4063 Views
3 replies
0 likes

4063 Views
3 replies
0 likes

Spotify suddenly stops playing music on my laptop

This happened to me today, i was listening music when it suddenly stopped playing it, then I click on the play button and after 10-25 seconds i stops again. What is this problem?

user-removed
Visitor
This happened to me today, i was listening music when it suddenly stopped playing it, then I click on the play button and after 10-25 seconds i stops again. What is this problem?
2018-02-01 9:42:22 PM
2019-08-02 8:47:43 PM
user-removed
Not applicable
5662 Views
7 replies
0 likes

5662 Views
7 replies
0 likes

Why a few titles are not available (in grey) on PC and available on iPhone?

PlanPremiumCountryFranceDeviceiPhone 6S, PCOperating SystemiOS 12, Windows 10 My Question or IssueA few titles appear in grey (not available) on Spotify on PC (impossible to listen them). And those titles appear correctly on Spotify app on iPhone and...

Francis_France
Visitor
Plan Premium Country France Device iPhone 6S, PC Operating System iOS 12, Windows 10 My Question or Issue A few titles appear in grey (not available) on Spotify on PC (impossible to ...
2019-08-02 7:36:03 PM
456 Views
0 replies
0 likes
sonos spotify
Troubleshooting
Windows

456 Views
0 replies
0 likes

Playlists have been deleted

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10My Question or IssueI uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got rid of the Windows Store version. The web version seemed to be working ...

ibrokeit
Regular
Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got ri...
2019-08-02 7:21:56 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Select podcasts not playing on Desktop

PlanPremiumCountryUnited StatesDevice(PC)Operating System(Windows 10) My Question or IssueOnly select podcasts I listen to will play. However most of my podcasts will not play. Anything that is a Parcast will not play and some other ones as well. The...

theoreooverlord
Visitor
Plan Premium Country United States Device (PC) Operating System (Windows 10) My Question or Issue Only select podcasts I listen to will play. However most of my podcasts will not pla...
2019-08-02 6:47:31 PM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts