Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
77176 Views
79 replies
27 likes

77176 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Wednesday
perpends
Casual Listener
90968 Views
287 replies
22 likes

90968 Views
287 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6528 Views
1 replies
6 likes

6528 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147096 Views
0 replies
26 likes
Mac
Windows

147096 Views
0 replies
26 likes

'Your Mixtape' playlists don't show up at all

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Issue I loved the 'Your Mixtape/Daily Mix' feature (I'm guessing at the translation here, it's "Dein Mixtape' in German) and used it all the time. Now it doesn't show up anymore in Librar...

mmuede
Casual Listener
Plan Premium Country Germany Device PC Operating System Windows 10 My Issue I loved the 'Your Mixtape/Daily Mix' feature (I'm guessing at the translation here, it's "Dein Mix...
2019-04-10 11:25:52 AM
2019-05-01 9:13:14 AM
Maxnet
Casual Listener
502 Views
2 replies
1 likes

502 Views
2 replies
1 likes

Showing unavailable songs

PlanPremiumCountryAustraliaDeviceiPhone 8, Windows DesktopOperating SystemiOS 12.2, Windows 10My Question or IssueThere appear to be numerous topics around this but none of which provide a satisfactory answer. There is a setting on Spotify "Show unav...

badgerello
Casual Listener
Plan Premium Country Australia Device iPhone 8, Windows Desktop Operating System iOS 12.2, Windows 10 My Question or Issue There appear to be numerous topics around this but none of which pr...
2019-05-01 4:23:57 AM
1124 Views
0 replies
0 likes
songs
unavailable

1124 Views
0 replies
0 likes

Loud settings is -6dB (too quiet) on Premium

PlanPremiumCountryCzechia & Vietnam (travelling)DeviceHP Spectre (top line) + Motu 828x connected via optical to Bose HiFi speakersOperating SystemWindows 10 My Question or IssueI have setting of streaming: Very High. Loudness profile: Loud. Yesterda...

Cyberluke
Music Fan
Plan Premium Country Czechia & Vietnam (travelling) Device HP Spectre (top line) + Motu 828x connected via optical to Bose HiFi speakers Operating System Windows 10 My Question or...
2019-05-01 3:42:15 AM
362 Views
0 replies
1 likes

362 Views
0 replies
1 likes

Solved!! Friend feed disappears on pc. Says "See what friends are playing. Find friends."

PlanPremium.CountryCanadaDeviceDell intel, core i7,Operating System Windows 10. My Question or IssueHow can I resolve this repeated friend feed loss long term? I've uninstalled & reinstalled. Restarted pc. Cleared dns cache. My spotify settings are c...

jensrspot12
Casual Listener
Plan Premium. Country Canada Device Dell intel, core i7, Operating System Windows 10. My Question or Issue How can I resolve this repeated friend feed loss long term? I've unin...
2019-04-30 6:44:20 AM
2019-04-30 12:28:49 AM
jensrspot12
Casual Listener
983 Views
2 replies
0 likes
Friend feed fails.

983 Views
2 replies
0 likes

Spotify keeps automatically changing over to Playlists I've never listened to with (explicit lyrics)

PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroidMy Question or IssueListening to my Playlists when it automatically and constantly changes over to gangster rap with explicit lyrics (that I've never listened or subscribed to). We have k...

y8uexldx_-pf
Casual Listener
Plan Premium Country US Device Samsung Note 8 Operating System Android My Question or Issue Listening to my Playlists when it automatically and constantly changes over to gangster rap with e...
2019-04-30 9:55:35 PM
2019-04-30 10:13:45 PM
y8uexldx_-pf
Casual Listener
393 Views
4 replies
1 likes

393 Views
4 replies
1 likes

Playlist randomly adding songs (LOTS of songs)

I have a playlist i've been working on for 2 years. It has a lot of songs, about 7000. About once a month I copy the songs into a LIST RANDOMIZER online and paste the songs back into a new playlist. No problems for nearly 3 years. (Also, I do this so...

jdboone1
Newbie
I have a playlist i've been working on for 2 years. It has a lot of songs, about 7000. About once a month I copy the songs into a LIST RANDOMIZER online and paste the songs back into a ne...
2019-04-30 3:05:35 AM
2019-04-30 8:08:43 PM
Ethan_Moore004
Composer
236 Views
1 replies
0 likes

236 Views
1 replies
0 likes

ALBUMS GREYED OUT FOR ME BUT NOT FOR OTHERS

See for example 98.12.98 Otokotachi No Wakare, the album is absent from search results, when songs are featured in playlists they are greyed out and skipped. meanwhile, my friend with an account in the same country as me can find and play that album ...

Rùnkina
Casual Listener
See for example 98.12.98 Otokotachi No Wakare, the album is absent from search results, when songs are featured in playlists they are greyed out and skipped. meanwhile, my friend with an...
2019-04-29 2:21:07 PM
2019-04-30 7:32:53 PM
Sebasty
Community Legend
326 Views
4 replies
0 likes

326 Views
4 replies
0 likes

Album cover not showing on Discord from local file

http://prntscr.com/niqkvu How can I make it show on Discord? It's bothering me more than it should lol.

mikky1230
Casual Listener
http://prntscr.com/niqkvu How can I make it show on Discord? It's bothering me more than it should lol.
2019-04-30 4:34:46 PM
2019-04-30 7:17:29 PM
ElainaD
Composer
606 Views
1 replies
0 likes

606 Views
1 replies
0 likes

keeps skipping to next track

PlanPremiumCountryUKDeviceDell T1700Operating Systemwindows 10 pro now new software installed My Question or IssueIt has been working fine until today click any song and it just skips to the next song every second. i have tried uninstall, clear cache...

M0PAX
Newbie
Plan Premium Country UK Device Dell T1700 Operating System windows 10 pro now new software installed My Question or Issue It has been working fine until today click any song ...
2019-04-30 5:49:09 PM
2019-04-30 6:25:35 PM
LordoftheSith
Composer
411 Views
1 replies
0 likes

411 Views
1 replies
0 likes

Solved!! Gif/video album covers on pc

PlanPremiumCountrySwedenDeviceDesktop PCOperating SystemWindows 10 My QuestionSo on android some albums have a gif/video showing on the background. I think it is really cool but I cant really use it on my phone since i'm on the go.I do often have spo...

LordFrallaN
Casual Listener
Plan Premium Country Sweden Device Desktop PC Operating System Windows 10 My Question So on android some albums have a gif/video showing on the background. I think it is really cool ...
2019-04-29 10:55:55 PM
2019-04-30 5:41:50 PM
songassistant
Composer
7532 Views
1 replies
5 likes

7532 Views
1 replies
5 likes

Spotify playing on work PC while I'm listening in my car.

I have spotify on my phone and 2 PCs including one at work.I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. To my surprise recently a coworker let me know that so...

dropc
Regular
I have spotify on my phone and 2 PCs including one at work. I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. ...
2019-04-30 4:07:19 PM
2019-04-30 4:34:08 PM
Marti_Lover
Casual Listener
595 Views
1 replies
0 likes

595 Views
1 replies
0 likes

What happened to The Police?

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this:"The availability of music on Spotify is up to the artists and their music label. If the music is gone, the artist or their music label has likely d...

vdae
Regular
What happened to all their albums? They just disappeared!:confused: And yes, I have already read this: "The availability of music on Spotify is up to the artists and their music label. If the music ...
2019-04-10 9:44:31 PM
2019-04-30 2:21:39 PM
Privarn
Casual Listener
1169 Views
7 replies
1 likes

1169 Views
7 replies
1 likes

Spotify injects an old, removed playlist into every current playlist, album, and daily mix.

PlanFree/PremiumCountryNetherlands Device(Desktop, laptop, mobile phones)Operating System(Windows 10, Android) My Question or IssueShort:I created a long playlist. Since that moment Spotift injects that playlist into EVERY playlist, album, and daily ...

Olgeros
Newbie
Plan Free/Premium Country Netherlands Device (Desktop, laptop, mobile phones) Operating System (Windows 10, Android) My Question or Issue Short: I created a long playlist. S...
2019-04-30 10:26:24 AM
184 Views
0 replies
0 likes

184 Views
0 replies
0 likes

Solved!! Windows 10 Desktop version "Can't play this right now" after 1 second

PlanPremiumCountrySwedenDeviceHP ZBookOperating SystemWindows 10 My Question or IssueI can't get Spotify Desktop to play any songs. On the same machine, the web player will work just fine. I have: Checked, there are no weird HOSTS entriesI've logged ...

jdvyska
Casual Listener
Plan Premium Country Sweden Device HP ZBook Operating System Windows 10 My Question or Issue I can't get Spotify Desktop to play any songs. On the same machine, the web p...
2019-04-18 9:19:37 AM
2019-04-30 9:37:56 AM
Ihate_reCAPTCHA
Casual Listener
8084 Views
6 replies
0 likes

8084 Views
6 replies
0 likes

Sorting the word "the"

PlanPremiumCountry DeviceDell DesktopOperating SystemWindows 10 My Question or IssueFor the last day or two, when I sort one of my playlists, Songs and Band names that begin with the word "the" are now being sorted as if they begin with the letter "T...

mudshark56
Casual Listener
Plan Premium Country Device Dell Desktop Operating System Windows 10 My Question or Issue For the last day or two, when I sort one of my playlists, Songs and Band names that b...
2019-04-28 6:27:44 PM
2019-04-30 3:51:49 AM
mudshark56
Casual Listener
667 Views
2 replies
3 likes

667 Views
2 replies
3 likes

Block artist button disappeared from Daily Mix

PlanPremiumCountryEstoniaDeviceLenovo T450Operating SystemWindows 10 My Question or IssueSince this week, the button to block an artist or song from the Daily Mix has disappeared. I use it heavily and need it back. Also been having problems with the ...

rainerloop
Newbie
Plan Premium Country Estonia Device Lenovo T450 Operating System Windows 10 My Question or Issue Since this week, the button to block an artist or song from the Daily Mix has disappe...
2019-04-29 2:11:34 PM
2019-04-29 9:32:16 PM
Sebasty
Community Legend
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Unable to play any songs through Spotify App

Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current selection. I have tried all of the resolutions ive...

BHammond203
Casual Listener
Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current...
2019-04-29 4:55:49 PM
2019-04-29 7:42:59 PM
BHammond203
Casual Listener
353 Views
4 replies
0 likes

353 Views
4 replies
0 likes

Trouble using app on multiple wifi networks

PlanPremiumCountryUSADeviceDell LaptopOperating SystemWindows 7 My Question or IssueHi, I'm having trouble using the app on multiple wifi networks. If I arrive at our shop with Spotify already installed on my computer not only does the app not work, ...

rjp751
Casual Listener
Plan Premium Country USA Device Dell Laptop Operating System Windows 7 My Question or Issue Hi, I'm having trouble using the app on multiple wifi networks. If I arrive ...
2019-04-29 6:01:09 AM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Solved!! Songs and Playlists Showing Up In My Mix and Changing My Songs

PlanPremiumCountryCanada DeviceWindowsOperating SystemWindows 10 The last week or so I've been noticing there are playlists popping up in my recently listened to section and it's stuff I've never even listened to. All the songs have these weird icons...

eight_c
Regular
Plan Premium Country Canada Device Windows Operating System Windows 10 The last week or so I've been noticing there are playlists popping up in my recently listened to secti...
2019-04-22 3:12:52 AM
2019-04-28 11:27:33 PM
8fk9z-g02j_gv
Newbie
718 Views
4 replies
0 likes

718 Views
4 replies
0 likes

FIX YOUR bleepING APP

Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing what they're trained to do, but their troubleshoot...

TaylorKing
Newbie
Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing...
2019-04-28 2:27:22 PM
222 Views
0 replies
0 likes

222 Views
0 replies
0 likes

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