Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
74541 Views
79 replies
27 likes

74541 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Tuesday
Nekse
Casual Listener
89331 Views
285 replies
22 likes

89331 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6400 Views
1 replies
6 likes

6400 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146877 Views
0 replies
26 likes
Mac
Windows

146877 Views
0 replies
26 likes

Solved!! My Spotify stopped working

PlanPremiumCountry MéxicoDevicePCOperating SystemWindows 10My Question or IssueSome days ago, I started having issues with Spotify, I've tried reinstalling it, deleting cache data, following instructions of Technical support, but nothing worked. I li...

Helker
Casual Listener
Plan Premium Country México Device PC Operating System Windows 10 My Question or Issue Some days ago, I started having issues with Spotify, I've tried reinstalling it, deleting...
2019-02-28 1:33:49 AM
2019-03-02 1:12:17 PM
RockstarFischer
Composer
5211 Views
7 replies
2 likes

5211 Views
7 replies
2 likes

"This playlist is currently empty" error

Why do I get such an error??PlanPremiumCountryTurkey Operating SystemWindows 10

user-removed
Visitor
Why do I get such an error?? Plan Premium Country Turkey Operating System Windows 10
2019-02-27 2:31:33 PM
2019-03-02 12:39:29 PM
Bittencourt
Spotify Star
1561 Views
3 replies
1 likes

1561 Views
3 replies
1 likes

Solved!! None of my music will show, and no songs will play

I've had this issue for a while now.Whenever I load up spotify, no music shows up in my playlist on the desktop app.Even when I try to play music, it comes up highlighted green like it's playing, but it just doesn't play. On the web player, I can see...

_tomoa
Casual Listener
I've had this issue for a while now. Whenever I load up spotify, no music shows up in my playlist on the desktop app. Even when I try to play music, it comes up highlighted green like it's playing,...
2019-03-01 2:40:09 PM
2019-03-02 2:05:28 AM
_tomoa
Casual Listener
2474 Views
6 replies
3 likes

2474 Views
6 replies
3 likes

Solved!! [Desktop] Canno't Use dekstop app

Plan: FreeCountry: ItalyDevice: PC DekstopOperating System: Windows 10Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist.I attach 2 screenshot, one of a playlsit i usally use and one ...

aeronwy
Casual Listener
Plan: Free Country: Italy Device: PC Dekstop Operating System: Windows 10 Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist. I...
2019-03-01 2:08:57 PM
2019-03-01 11:35:51 PM
Mantisentil
Community Legend
766 Views
3 replies
0 likes

766 Views
3 replies
0 likes

Solved!! Songs I haven't played in the past won't play at all

I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, it's just like the default image, the bar doesn't mo...

seagSMUSH
Casual Listener
I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, i...
2019-02-21 6:08:24 PM
2019-03-01 11:34:18 PM
Mantisentil
Community Legend
696 Views
4 replies
0 likes

696 Views
4 replies
0 likes

Syncing to other devices without permission

PlanFreeCountry USOperating SystemWindows 10My Question or Issue Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing up with her roku and I even get stuck with her songs and playlists in my ac...

Babyroxasman
Regular
Plan Free Country US Operating System Windows 10 My Question or Issue Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing ...
2019-03-01 4:39:20 AM
2019-03-01 11:20:43 PM
OneByBoo
Roadie
510 Views
1 replies
1 likes
Connect

510 Views
1 replies
1 likes

Web Player Only Plays Songs for 9 Seconds

Plan: PremiumCountry: USDevice: HP Laptop ProBookOperating System: Windows 10 My Question or IssueSpotify web player only plays songs for 9 seconds and then skips to the next. Or, it will rapidly skip songs before playing them. This is occurring on C...

lostinmusic89
Newbie
Plan: Premium Country: US Device: HP Laptop ProBook Operating System: Windows 10 My Question or Issue Spotify web player only plays songs for 9 seconds and then skips to t...
2019-03-01 4:12:21 PM
2019-03-01 9:29:14 PM
Sebasty
Community Legend
703 Views
1 replies
0 likes

703 Views
1 replies
0 likes

Music is not shown in playlists

PlanPremiumCountry SpainDeviceLenovo ideapad 300-15ISKOperating SystemWindows 10My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, and if I search them (for instance, an album) and try to play them, they won't b...

michaelintheden
Newbie
Plan Premium Country Spain Device Lenovo ideapad 300-15ISK Operating System Windows 10 My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, a...
2019-03-01 5:46:28 PM
2019-03-01 6:21:57 PM
cassieblackwood
Regular
607 Views
2 replies
0 likes
music not played
music not shown
Playlists
problem
Windows

607 Views
2 replies
0 likes

Solved!! Some songs don't play.

PlanFreeCountry BrazilDeviceNotebookOperating SystemWindows 10 My Question or Issue Basically some songs just don't play and show a image like this and It's happens with a lot of songs.

ImYuki
Casual Listener
Plan Free Country Brazil Device Notebook Operating System Windows 10 My Question or Issue Basically some songs just don't play and show a image like this ...
2019-02-28 11:22:04 PM
2019-03-01 6:20:46 PM
cassieblackwood
Regular
13481 Views
5 replies
4 likes

13481 Views
5 replies
4 likes

"Spotify can't play this right now. If you have the file on your computer you can import it"

PlanPremiumCountry DenmarkDeviceDesktop PCOperating SystemWindows 10 My Question or Issue My spotify has been doing this lately i have tried everything nothing seems to work, reinstalled spotify, tried looking into all the other posts about this, and...

mads529j
Casual Listener
Plan Premium Country Denmark Device Desktop PC Operating System Windows 10 My Question or Issue My spotify has been doing this lately i have tried everything nothing seem...
2019-03-01 3:03:41 PM
2019-03-01 4:56:56 PM
mads529j
Casual Listener
548 Views
2 replies
1 likes

548 Views
2 replies
1 likes

Bug: Windows App Incompatible with 3.1 Sound Configuration

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will not play any audio and displays "Spotify can't play this right now." when any song is se...

Bull_Buchanan
Newbie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will no...
2019-03-01 2:10:59 AM
2019-03-01 3:50:13 PM
OneByBoo
Roadie
408 Views
1 replies
0 likes

408 Views
1 replies
0 likes

Synchronization across devices

My Question or IssueHello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do to solve this? I've tried going in to offline mode o...

Ottoguy
Regular
My Question or Issue Hello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do...
2019-03-01 1:15:26 PM
2019-03-01 3:46:36 PM
OneByBoo
Roadie
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

Add the actual song to a playlist

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue How can i add the actual played song (at the bottom of the app) to a playlist without search it in all songs in the upper window?

hirma
Newbie
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue How can i add the actual played song (at the bottom of the app) to a playlist with...
2019-03-01 2:46:37 PM
2019-03-01 3:36:59 PM
OneByBoo
Roadie
578 Views
1 replies
0 likes

578 Views
1 replies
0 likes

Solved!!Superuser Contribution Radio Stations Acting Like Playlists

PlanPremiumCountry United StatesDeviceWindows 10Operating SystemWindows 10 My Question or Issue Lately every time I create a radio station from a song or artist or whatever, it takes me to what is actually a playlist. As a result, I cannot mark the s...

racello
Newbie
Plan Premium Country United States Device Windows 10 Operating System Windows 10 My Question or Issue Lately every time I create a radio station from a song or artist or ...
2019-02-13 8:46:12 PM
2019-03-01 2:59:44 PM
Peter
Spotify Legend
50912 Views
30 replies
14 likes

50912 Views
30 replies
14 likes

Superuser Contribution Spotify causing a grey, then black screen when playing video games

PlanPremiumCountry Device(PCOperating System(Windows 7) My Question or Issue For the last year, spotify has been causing (or is most likely the cause of) crashes that make my screen go grey, then black. In that time, I can not access the pc. This is ...

JakeGruen
Casual Listener
Plan Premium Country Device (PC Operating System (Windows 7) My Question or Issue For the last year, spotify has been causing (or is most likely the cause of) cr...
2019-02-21 1:42:23 AM
2019-03-01 2:06:01 PM
Peter
Spotify Legend
2237 Views
3 replies
0 likes

2237 Views
3 replies
0 likes

Superuser Contribution Spotify Suche geht NICHT!!

Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!

shirantrixi
Regular
Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!
2019-02-26 7:48:47 PM
2019-03-01 1:58:23 PM
shirantrixi
Regular
25483 Views
7 replies
1 likes

25483 Views
7 replies
1 likes

Superuser Contribution Added songs do not appear in playlist or Favorite Songs

Using PC version on Windows 10 I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite songs. I then go to the playlist and/or my favorite songs and the song does not...

1L19
Regular
Using PC version on Windows 10 I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite s...
2019-02-27 3:50:33 AM
2019-03-01 1:40:01 PM
Peter
Spotify Legend
1332 Views
4 replies
3 likes

1332 Views
4 replies
3 likes

Spotify Won't play some songs on PC or does not show any music in playlists.

PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 10 My Question or IssueMost songs can't played on desktop app. Also some of the spotify playlist's has no song in them even tho I can play them on Mobile. I can see the songs on Web browsers bu...

Yildizyusuf
Regular
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue Most songs can't played on desktop app. Also some of the spotify playlist's has no song in ...
2019-01-31 6:03:20 PM
2019-03-01 12:09:38 PM
BingoDill
Newbie
4081 Views
12 replies
4 likes

4081 Views
12 replies
4 likes

Unrelated playlists and artists

PlanPremiumCountry GermanyDevicePC + MobileOperating SystemWindows 10 + Android Pie My Question or Issue I am usually listening to metal artists, like Amon Amarth, Rammstein, Iced Earth, Dimmu Borgir, Behemoth, etc but totally unrelated playlists kee...

user-removed
Visitor
Plan Premium Country Germany Device PC + Mobile Operating System Windows 10 + Android Pie My Question or Issue I am usually listening to metal artists, like Amon Amarth, ...
2019-02-28 7:51:38 PM
2019-03-01 7:49:35 AM
user-removed
Not applicable
677 Views
2 replies
0 likes

677 Views
2 replies
0 likes

Solved!! No songs are loading/playing on my spotify app

PlanFreeOperating SystemWindows 10 I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whenever I try to play a song from my daily mixes, it will not load. I have tri...

CaelanS
Casual Listener
Plan Free Operating System Windows 10 I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whene...
2019-02-18 4:56:39 AM
2019-03-01 4:35:07 AM
ooga_booga1
Casual Listener
3956 Views
6 replies
8 likes

3956 Views
6 replies
8 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts