Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
71238 Views
79 replies
27 likes

71238 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
morefluff
Music Fan
87221 Views
282 replies
22 likes

87221 Views
282 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6296 Views
1 replies
6 likes

6296 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146714 Views
0 replies
26 likes
Mac
Windows

146714 Views
0 replies
26 likes

Superuser Contribution Hub Browse Grid is gone for real

PlanFree/PremiumCountry Device(Notebook)Operating System(Windows 10) My Question or IssueWe've been using this page (open.spotify.com/genre/hub-browse-grid) as the only means to access all genres since the option to show all genres was removed in the...

rouward
Music Fan
Plan Free/Premium Country Device (Notebook) Operating System (Windows 10) My Question or Issue We've been using this page (open.spotify.com/genre/hub-browse-grid) as the only ...
2023-11-10 6:40:04 AM
2023-11-12 9:39:56 PM
AlejaR
Moderator
219 Views
1 replies
0 likes
browser

219 Views
1 replies
0 likes

Superuser Contribution Re: The New Desktop App (playlist sorting issue)

This new update is pretty much a total failure. -Removing the ability to see an the artist's tracks at once, makes absolutely no sense. -Removing the search bar from the top so you have leave the page to search each time is ridiculous. -Absolute no n...

Jimboyaka
Regular
This new update is pretty much a total failure. -Removing the ability to see an the artist's tracks at once, makes absolutely no sense. -Removing the search bar from the top so you ha...
2021-03-28 1:57:41 AM
2023-11-12 1:18:12 AM
MattSuda
Spotify Star
3221 Views
7 replies
35 likes

3221 Views
7 replies
35 likes

Solved!!Superuser Contribution New Desktop Experience - your feedback wanted!

Spotify is testing a new way for you to connect with your music on Desktop. The new desktop experience features an all-new design, streamlined with the Spotify apps on all your devices. This is a brand-new experience and some parts are still being fi...

Hubo
Community Legend
Spotify is testing a new way for you to connect with your music on Desktop. The new desktop experience features an all-new design, streamlined with the Spotify apps on all your devices. ...
2020-11-16 10:39:33 AM
2023-11-12 1:14:34 AM
MattSuda
Spotify Star
175596 Views
1317 replies
62 likes

175596 Views
1317 replies
62 likes

Superuser Contribution "Recently added" order has changed with the desktop update

I have a playlist where I add most of the songs I listen to. I sort it by Recently added, so that the latest songs are always on top. Before this update, when I added a full album to my playlist the first song of the album would appear on top, which ...

JP-GL
Casual Listener
I have a playlist where I add most of the songs I listen to. I sort it by Recently added, so that the latest songs are always on top. Before this update, when I added a full album to my playlist the ...
2021-05-22 6:09:42 PM
2023-11-11 12:53:05 AM
MattSuda
Spotify Star
1568 Views
4 replies
0 likes

1568 Views
4 replies
0 likes

Superuser Contribution spotify no puede reproducir esto en este momento. Si tienes el archivo en el ordenador puedes import

No se requiere ninguna información. Sin embargo, más fácilmente nos será más fácil.Plan PremiumPaís Spain Dispositivo Ordenador personalSistema operativo(Windows 10) Mi pregunta o problemaSpotify de escritorio me da el siguiente error "spotify no pue...

pepet10
Casual Listener
No se requiere ninguna información. Sin embargo, más fácilmente nos será más fácil. Plan Premium País Spain Dispositivo Ordenador personal Sistema operativo (Windows 10) ...
2019-05-02 4:50:12 PM
2023-11-11 1:54:09 PM
Vasil
Moderator
11674 Views
4 replies
2 likes

11674 Views
4 replies
2 likes

Superuser Contribution After interface update: Missing artists column and jump to song in playlist fails

PlanPremiumCountryNetherlandsDeviceDesktop PCOperating System(Windows 10)1) Question: Can you please bring back the artists column? Via a setting in the preferences would be fine for me. The update makes it really hard to look for the artists under t...

Joen7
Casual Listener
Plan Premium Country Netherlands Device Desktop PC Operating System (Windows 10) 1) Question: Can you please bring back the artists column? Via a setting in the preferences would be fine fo...
2021-04-09 1:24:56 PM
2023-11-11 11:42:27 AM
datsunlaurel
Roadie
2345 Views
11 replies
14 likes

2345 Views
11 replies
14 likes

The abysmal state of this forum and Spotify's bug management.

Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their problem solved or with assurances that their problem wi...

mlidbo
Roadie
Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their ...
2020-11-29 4:54:22 PM
2023-11-11 10:23:04 AM
Adam1313
Music Fan
2227 Views
9 replies
30 likes

2227 Views
9 replies
30 likes

Solved!!Superuser Contribution [All Platforms][Playlists] sort/filter songs by the artist name

The possibility to sort the songs in a playlist by the artist name is not available anymore. We can now only filter by 'title', 'album' and 'date added'. No 'artist name' filter is available anymore...Please bring it back!

nikohle
Casual Listener
The possibility to sort the songs in a playlist by the artist name is not available anymore. We can now only filter by 'title', 'album' and 'date added'. No 'artist name' filter is available anymore....
2020-11-24 4:53:23 PM
2023-11-11 9:42:04 AM
MattSuda
Spotify Star
3809 Views
12 replies
9 likes
All Platforms
Playlists

3809 Views
12 replies
9 likes

Solved!!Superuser Contribution Can't sort by artist anymore on the NOV 30 2020 update

PlanPremiumCountryNetherlandsDevice(PC)Operating System(Windows 10) My Question or IssueEver since 30 November update I cant sort by artist in playlists anymore and it bothers me quite a bit since I've always found it really nice to find certain song...

parsmartinez
Visitor
Plan Premium Country Netherlands Device (PC) Operating System (Windows 10) My Question or Issue Ever since 30 November update I cant sort by artist in playlists anymore and it ...
2020-11-20 1:00:22 AM
2023-11-11 9:37:02 AM
MattSuda
Spotify Star
9163 Views
10 replies
11 likes

9163 Views
10 replies
11 likes

Solved!!Superuser Contribution Artist column missing.

Major bug since the new UI, makes big playlists impossible to navigate easily.PlanPremiumCountry Operating SystemWindows 10 My Question or Issue

mwg9
Regular
Major bug since the new UI, makes big playlists impossible to navigate easily. Plan Premium Country Operating System Windows 10 My Question or Issue
2022-05-05 11:10:37 AM
2023-11-11 9:05:09 AM
MattSuda
Spotify Star
3516 Views
11 replies
20 likes

3516 Views
11 replies
20 likes

Superuser Contribution Where is the album column in playlists? Why was it taken out?

PlanFree/PremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 Home My Question or IssueWhat happened to the album column in playlists? It was there until the latest update of the Spotify Desktop App for Windows of 10/29 19. I find that extr...

billsech
Casual Listener
Plan Free/Premium Country USA Device Windows 10 PC Operating System Windows 10 Home My Question or Issue What happened to the album column in playlists? It was there until the latest...
2019-10-30 1:01:19 PM
2023-11-11 9:02:49 AM
MattSuda
Spotify Star
2707 Views
7 replies
2 likes

2707 Views
7 replies
2 likes

Solved!!Superuser Contribution Failed to load resource: the server responded with a status of 500 ()

gew4-spclient.spotify.com/gabo-receiver-service/v3/events:1 Failed to load resource: the server responded with a status of 500 ()WEB PLAYER DOES NOT HAVE ANY CONTROLS ACTIVEVOLUME CONTROL DOES NOT DO ANYTHING WITH THE VOLUME

fzak
Music Fan
gew4-spclient.spotify.com/gabo-receiver-service/v3/events:1 Failed to load resource: the server responded with a status of 500 () WEB PLAYER DOES NOT HAVE ANY CONTROLS ACTIVE VOLUME CONTROL DOE...
2023-02-14 11:13:40 AM
2023-11-11 1:24:30 AM
Anutrix
Casual Listener
4539 Views
12 replies
0 likes

4539 Views
12 replies
0 likes

Solved!!Superuser Contribution New user question

PlanFree/PremiumCountry DeviceDesktop PCOperating SystemWindows 11 My Question or IssueNew user questionHi,I'm a new Spotify premium user and I'm running out of resources for my local Spotify cache.I read in a German computer magazine to delete a fil...

ming_accnt
Casual Listener
Plan Free/Premium Country Device Desktop PC Operating System Windows 11 My Question or Issue New user question Hi, I'm a new Spotify premium user and I'm running out of reso...
2023-11-08 7:30:02 PM
2023-11-09 3:24:23 PM
Joan
Moderator
288 Views
2 replies
0 likes

288 Views
2 replies
0 likes

Solved!!Superuser Contribution Liked songs not visible on albums

PlanFree Country Operating SystemWindows 10 version 1.1.64.561. My Question or IssueSo I was re-listening some artist I follow and I found 1 problem, some of songs I liked aren't visible on albums where I liked them from. First attachment is proof th...

BurgerFifi1
Regular
Plan Free Country Operating System Windows 10 version 1.1.64.561. My Question or Issue So I was re-listening some artist I follow and I found 1 problem, some of ...
2021-08-02 2:03:55 PM
2023-11-09 7:56:12 AM
benwaffle
Casual Listener
1081 Views
12 replies
0 likes

1081 Views
12 replies
0 likes

Superuser Contribution Podcast are not sync between different devices

The sync between the podcast on desktop and mobile is not working every time... i think this problem consists so long and nothing changed... also I think we need a new "mark as played" button on desktop....

paulus1502
Regular
The sync between the podcast on desktop and mobile is not working every time... i think this problem consists so long and nothing changed... also I think we need a new "mark as played" butto...
2019-07-02 5:37:37 PM
2023-11-08 11:51:35 PM
elpol1234
Visitor
8804 Views
19 replies
12 likes
podcast

8804 Views
19 replies
12 likes

Superuser Contribution Certain FLAC files bug out

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 2H22 My Question or IssueThe only flac files i have on my local desktop do not import properly, for some reason have infinite repeating artist names, do not show image, and cause the spo...

TofuBoy420
Newbie
Plan Premium Country USA Device Desktop PC Operating System Windows 10 2H22 My Question or Issue The only flac files i have on my local desktop do not import properly, for some reaso...
2023-01-05 10:15:38 PM
2023-11-08 11:21:31 PM
ROODAY
Casual Listener
782 Views
3 replies
1 likes
"local files" issues
flac
local file

782 Views
3 replies
1 likes

Superuser Contribution The Spotify Web Player is randomly blanking out whenever I move the mouse.

PlanPremium DuoCountryUSA BABY!DeviceWindows 10 PCOperating Systemgoogl My Question or IssueSpotify Webplayer blanking out This issue has been prominent since I've gotten premium. I tried clearing all of my spotify cookies, cache and browsing history...

Klips
Casual Listener
Plan Premium Duo Country USA BABY! Device Windows 10 PC Operating System googl My Question or Issue Spotify Webplayer blanking out This issue has been prominent since I've g...
2023-10-30 7:01:38 PM
2023-11-08 6:53:46 PM
Eni
Moderator
1431 Views
5 replies
0 likes

1431 Views
5 replies
0 likes

Spotify only playing same 2 songs on shuiffle

PlanPremiumCountrySwedenOperating SystemWindows 11 My Question or IssuePlayed music while gaming with my friends on discord.Playlist was on shuffle and after a coupple of songs it started to only play 2 songs over and over again. Tried skipping track...

Martzz
Casual Listener
Plan Premium Country Sweden Operating System Windows 11 My Question or Issue Played music while gaming with my friends on discord. Playlist was on shuffle and after a coupple of songs...
2023-11-06 9:51:34 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Superuser Contribution Nonliked songs playing in the liked songs playlist.

When starting to play music (after listening to the liked songs ONLY on this computer and the last device having listened to liked songs previously) Spotify will have every 3-5th song be a nonliked song. I understand suggesting music when I'm listeni...

coolykid
Casual Listener
When starting to play music (after listening to the liked songs ONLY on this computer and the last device having listened to liked songs previously) Spotify will have every 3-5th song be a nonliked s...
2023-09-28 11:21:11 PM
2023-11-05 12:35:43 AM
LoriInUtah
Casual Listener
2138 Views
3 replies
1 likes

2138 Views
3 replies
1 likes

[Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

Using Windows 10 Pro (Version 10.0.19041 Build 19041)and the Spotify (Version 1.1.28.721.g5b5ee660).... After I finish a Microsoft Teams call with audio, Spotify is unaware the call ends and never unmutes itself from the volume mixer (see attachment)...

joe_nasti
Newbie
Using Windows 10 Pro (Version 10.0.19041 Build 19041) and the Spotify (Version 1.1.28.721.g5b5ee660).... After I finish a Microsoft Teams call with audio, Spotify is unaware the call...
2020-03-24 8:27:30 PM
2023-11-05 2:34:33 PM
jeniferloras
Casual Listener
14369 Views
14 replies
9 likes
Desktop
Other

14369 Views
14 replies
9 likes

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