Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 73434 Views
  • 79 replies
  • 27 likes
  • 73434 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Pansauce
  • Casual Listener
  • 88548 Views
  • 283 replies
  • 22 likes
  • 88548 Views
  • 283 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6364 Views
  • 1 replies
  • 6 likes
  • 6364 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146829 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146829 Views
  • 0 replies
  • 26 likes

Variety of Daily Mixes

Hello, few days ago "Your Daily Mix" appeared on my Desktop Windows Spotify, I love it but I have few questions...So there are 6 different Daily Mixes as I see, I can somewhat recognize them by genre - Rock/Decades, Pop/Rock, Hip-Hop, R&B/Pop, Lithua...

  • Visitor
  • Hello, few days ago "Your Daily Mix" appeared on my Desktop Windows Spotify, I love it but I have few questions... So there are 6 different Daily Mixes as I see, I can somewhat recognize them by g...
  • 1bethfoster1
  • Newbie
  • 2359 Views
  • 3 replies
  • 3 likes
  • Windows
  • 2359 Views
  • 3 replies
  • 3 likes

Ports for desktop app

Hi, I'm using a restricted network in my flat wich is provided by the residence hall. I know there are already a few existing topics related to my request, but all of them are quite old, there is no official note about it, and I would like to be sure...

  • Newbie
  • Hi,   I'm using a restricted network in my flat wich is provided by the residence hall.   I know there are already a few existing topics related to my request, but all of them are quite...
  • 1156 Views
  • 0 replies
  • 3 likes
  • Windows
  • 1156 Views
  • 0 replies
  • 3 likes

Solved!! How to get total play count of a track given their ID

Hi, How do I get total play count for this song? https://api.spotify.com/v1/tracks/2Ub01ptSMqI6iBvq1E2Pji I want to know how many times this track has been played (global play count by all spotify users) to date since the beginning of time. Which Spo...

  • Casual Listener
  • Hi,   How do I get total play count for this song?   https://api.spotify.com/v1/tracks/2Ub01ptSMqI6iBvq1E2Pji   I want to know how many times this track has been played (glo...
  • Galarneau
  • Newbie
  • 29957 Views
  • 2 replies
  • 5 likes
  • Windows
  • 29957 Views
  • 2 replies
  • 5 likes

Solved!! Spotify won´t connect to last.fm

Spotify scrobbled all my plays to last.fm in my desktop app until couple days ago. I noticed that the connection had gone off and I tried to reconnect them, but spotify said that "invalid username or password" even though they work for me in last.fm ...

  • Newbie
  • Spotify scrobbled all my plays to last.fm in my desktop app until couple days ago. I noticed that the connection had gone off and I tried to reconnect them, but spotify said that "invalid username or...
  • Mitrofanich
  • Newbie
  • 6913 Views
  • 13 replies
  • 1 likes
  • Windows
  • 6913 Views
  • 13 replies
  • 1 likes

Error "no disk"

Hello!Since this morning it's impossible to use normally my Spotify on my computer (windows 10). When I open it, a little box opens and says "spotify.exe: there's no disk in the drive"Impossible to close this box, I've try to click on "cancel", "cont...

  • Casual Listener
  • Hello! Since this morning it's impossible to use normally my Spotify on my computer (windows 10). When I open it, a little box opens and says "spotify.exe: there's no disk in the drive" Impossible ...
  • dollylo1606
  • Casual Listener
  • 1302 Views
  • 2 replies
  • 1 likes
  • 1302 Views
  • 2 replies
  • 1 likes

Uninstall doesnt work - Local data bank error

Hi,I do have issues with the local data on my pc in combination with Spotify. The local data bank doesn't change anymore, even if I add new paths to import into Spotify. For that I wanted to reinstall Spotify, but I'm not even able to uninstall this....

  • Newbie
  • Hi, I do have issues with the local data on my pc in combination with Spotify. The local data bank doesn't change anymore, even if I add new paths to import into Spotify.  For that I wanted to...
  • 517 Views
  • 0 replies
  • 0 likes
  • Windows
  • 517 Views
  • 0 replies
  • 0 likes

there should be a ,,download offline"

Hi! In version for laptops there should be a ,,download offline" switch in section >>your music >>songs not only in section >>your music >> playlists it would be really usefull

  • Newbie
  • Hi!    In version for laptops there should be a ,,download offline" switch in section >>your music >>songs   not only in section >>your music >> playlists &...
  • 502 Views
  • 0 replies
  • 0 likes
  • 502 Views
  • 0 replies
  • 0 likes

Offline modus on my surface Pro doesn´t work

I have installed the Spotify App (I´m a premium user) on my surface pro under Windows 10. I have saved some albums and this is indicated as "saved" in Spotify. However, when use the offline mode, all titles are displayed in grey and are not available...

  • Casual Listener
  • I have installed the Spotify App (I´m a premium user) on my surface pro under Windows 10. I have saved some albums and this is indicated as "saved" in Spotify. However, when use the offline mode, all...
  • pufritz1
  • Casual Listener
  • 1416 Views
  • 2 replies
  • 0 likes
  • Windows
  • 1416 Views
  • 2 replies
  • 0 likes

Solved!! Nummer kan niet worden afgespeeld

We hebben hier Spotify Premium (via KPN) met een goede internet verbinding en Windows 10. Na 1,5 nummer stopt het nummer ermee en krijgen we de melding: Het huidige nummer kan niet worden afgespeeld. We hebben al wat gegoogled, maar het enige wat we ...

  • Newbie
  • We hebben hier Spotify Premium (via KPN) met een goede internet verbinding en Windows 10.    Na 1,5 nummer stopt het nummer ermee en krijgen we de melding: Het huidige nummer kan niet wor...
  • Bellefleur1966
  • Newbie
  • 29363 Views
  • 9 replies
  • 1 likes
  • Windows
  • 29363 Views
  • 9 replies
  • 1 likes

Intermittent / sudden cessation of service

According to my Account info I am using Spotify Free on my desktop PC, and this has satisfied my modest requirements admirably in the past - I use the web player (Chrome + Windows 7). Now it appears sometimes to work, other times not to play anything...

  • Newbie
  • According to my Account info I am using Spotify Free on my desktop PC, and this has satisfied my modest requirements admirably in the past - I use the web player (Chrome + Windows 7). Now it appears ...
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes

Spotify not displaying Facebook name

My Spotify client sometimes refuses to display my Facebook name and instead only shows my username. When I restart the Spotify application, everything goes back to normal for a while. I am unable to find out when this occurs; it seems to be random. V...

  • Casual Listener
  • My Spotify client sometimes refuses to display my Facebook name and instead only shows my username. When I restart the Spotify application, everything goes back to normal for a while. I am unable to ...
  • Sebasty
  • Community Legend
  • 997 Views
  • 1 replies
  • 0 likes
  • Windows
  • 997 Views
  • 1 replies
  • 0 likes

Sound not stable

Hi, I need help because when playing spotify the sound keeps changing volume. This only happens with spotify so the problem is with the application and not my computer. Could you help please?

  • Newbie
  • Hi,   I need help because when playing spotify the sound keeps changing volume. This only happens with spotify so the problem is with the application and not my computer. Could you help please?
  • Sebasty
  • Community Legend
  • 707 Views
  • 1 replies
  • 0 likes
  • 707 Views
  • 1 replies
  • 0 likes

Do private playlist listens show on Spotify Social?

Hi, Does anyone know if making a playlist private simply means others can't view the playlist itself, or also works like a private session in that people can't see what you're listeing to? Thanks

  • Gig Goer
  • Hi,   Does anyone know if making a playlist private simply means others can't view the playlist itself, or also works like a private session in that people can't see what you're listeing to? ...
  • meganmeganmegan
  • Music Fan
  • 6937 Views
  • 4 replies
  • 0 likes
  • Windows
  • 6937 Views
  • 4 replies
  • 0 likes

winhttp.dll missing

A few days ago, I went to open up the Spotify application on my laptop (Windows 10) when it came up with an error message saying, "Cannot find 'winhttp.dll'. Please, reinstall this application". I have tried reinstalling it a few times already, but w...

  • Casual Listener
  • A few days ago, I went to open up the Spotify application on my laptop (Windows 10) when it came up with an error message saying, "Cannot find 'winhttp.dll'. Please, reinstall this application"....
  • IguanaSetup
  • Community Legend
  • 1219 Views
  • 3 replies
  • 0 likes
  • Windows
  • 1219 Views
  • 3 replies
  • 0 likes

[win desktop] strange Release Radar playlist...

Hi!Yesterday, I got a strange selection of metal and punk rock music in my Release Radar playlist, despite the fact that I don't listen to that kind of music since more than a year now with the spotify windows app.Is this a bug?thanks.

  • Roadie
  • Hi! Yesterday, I got a strange selection of metal and punk rock music in my Release Radar playlist, despite the fact that I don't listen to that kind of music since more than a year now with the spo...
  • 291 Views
  • 0 replies
  • 0 likes
  • Windows
  • 291 Views
  • 0 replies
  • 0 likes

Only about half of my local files get moved into "Songs"

Just got Spotify today so decided I'd move my local files onto it. Only half of them got moved to the "Songs" tab (I have no playlists). For the other half I got "Some of the selected songs were not saved to Your Library. Local files are not supporte...

  • Newbie
  • Just got Spotify today so decided I'd move my local files onto it. Only half of them got moved to the "Songs" tab (I have no playlists). For the other half I got "Some of the selected songs were not ...
  • 367 Views
  • 0 replies
  • 1 likes
  • 367 Views
  • 0 replies
  • 1 likes

Remember last song I played when I start

Before the most recent update,every time I start Spotify it shows the song I played most recently, and stay in the moment I stop.After updating,it shows nothing playing in the bottom of the window,and I have to find and replay the playlist by myself....

  • Newbie
  • Before the most recent update, every time I start Spotify it shows the song I played most recently, and stay in the moment I stop. After updating, it shows nothing playing in the bottom ...
  • 447 Views
  • 0 replies
  • 1 likes
  • Windows
  • 447 Views
  • 0 replies
  • 1 likes

Spotify Window Non-Responsive

Afther having spotify up for a while, I will maximize spotify again, and find that nothing is working. It's like a huge overlay, that covers all buttons. Not even the exit buttn works. The only way to close it is by going into task maanger or by righ...

  • Newbie
  • Afther having spotify up for a while, I will maximize spotify again, and find that nothing is working. It's like a huge overlay, that covers all buttons. Not even the exit buttn works. The only way t...
  • carlhr93
  • Regular
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Issue in transition playing of local files & spotify songs in playlist

I've noticed this issue for awhile now. I have a playlist with a mix of both local files and spotify songs. When playing the playlist when the next song is a local file, it say's it "can't play the song right now" or whatever the blue bar usually say...

  • Casual Listener
  • I've noticed this issue for awhile now. I have a playlist with a mix of both local files and spotify songs.   When playing the playlist when the next song is a local file, it say's it "can't p...
  • 542 Views
  • 0 replies
  • 1 likes
  • Windows
  • 542 Views
  • 0 replies
  • 1 likes