Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
92252 Views
81 replies
27 likes

92252 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
whatintheworldisthis
Visitor
102840 Views
291 replies
22 likes

102840 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7470 Views
1 replies
6 likes

7470 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147969 Views
0 replies
26 likes
Mac
Windows

147969 Views
0 replies
26 likes

Shuffle play keeps enabling itself in both Desktop and Android App

I have been using Premiou for over two years. After a recent update, shuffle play is enabled by default every time I turn on the app both on Desktop and Android. It is really annoying as I like to listen to albums, and having the wrong song playing a...

thatguyinconver
Newbie
I have been using Premiou for over two years. After a recent update, shuffle play is enabled by default every time I turn on the app both on Desktop and Android. It is really annoying as I l...
2017-01-02 10:12:35 AM
2017-01-02 11:56:46 AM
seba700rac
Newbie
316 Views
1 replies
2 likes
Windows

316 Views
1 replies
2 likes

Solved!! [Facebook]Playlist cover missing

Playlist cover art is showing up on the client but not when I share it, p.e. to Facebook, plus no track preview, something I'm pretty sure I saw somewhere. Any idea why would that be?Hope I posted this on the right place. Thanks.

JGD
Casual Listener
Playlist cover art is showing up on the client but not when I share it, p.e. to Facebook, plus no track preview, something I'm pretty sure I saw somewhere. Any idea why would that be? Hope I poste...
2013-04-29 7:43:35 PM
2017-01-02 11:50:14 AM
user-removed
Not applicable
4589 Views
6 replies
0 likes
Windows

4589 Views
6 replies
0 likes

Mid-listening, album starts from the beginning for no reason

Hi, I have a following problem: Whenever I'm listening an album, after a couple of songs, Spotify jumps right at the beginning and starts playing the album's first track again. This same thing also happens if I'm listening an album and queueing songs...

Warsova
Music Fan
Hi, I have a following problem: Whenever I'm listening an album, after a couple of songs, Spotify jumps right at the beginning and starts playing the album's first track again. This same thi...
2017-01-02 4:18:21 AM
255 Views
0 replies
0 likes
Windows

255 Views
0 replies
0 likes

Nevermind - Found the Clear button.

Just had to clear the current playlist.. Just didn't see the button on the right.

RLMickey
Newbie
Just had to clear the current playlist.. Just didn't see the button on the right.
2017-01-02 2:24:02 AM
164 Views
0 replies
0 likes
Windows

164 Views
0 replies
0 likes

Imported a song but with wrong information

So, recently I just imported a Chinese song from my laptop to Spotify, but it seems that the song name and album art are wrong, it shows the existing song name and album art, which available on Spotify. The song itself, however, is the correct one. -...

CharlesTYK
Newbie
So, recently I just imported a Chinese song from my laptop to Spotify, but it seems that the song name and album art are wrong, it shows the existing song name and album art, which available on Spoti...
2017-01-01 3:37:40 PM
173 Views
0 replies
0 likes
Windows

173 Views
0 replies
0 likes

Spotify App on Windows won't play any music unless I'm using on-board sound card

I've been waiting several versions to see if updates would fix the issue and it has not fixed it. Any other app or website is playing fine, including Deezer and Amazon Music. I am one step closer to abandoning Spotify once and for all. You're no long...

f4u92h89hgt5
Casual Listener
I've been waiting several versions to see if updates would fix the issue and it has not fixed it. Any other app or website is playing fine, including Deezer and Amazon Music. I am one s...
2017-01-01 1:10:24 PM
2017-01-01 1:53:37 PM
f4u92h89hgt5
Casual Listener
650 Views
1 replies
3 likes
Windows

650 Views
1 replies
3 likes

Windows 10 - Left corner song banner

I've seen hate towards this particular feature however I want a way to keep it up all the time, would this be possible?

Mikerium
Newbie
I've seen hate towards this particular feature however I want a way to keep it up all the time, would this be possible?
2016-12-31 6:37:59 PM
340 Views
0 replies
1 likes
Windows

340 Views
0 replies
1 likes

Unavailable song stuck in Your Music

I have this one song from an album that no longer exists stuck in my music library. It always comes back some time after deletion. Requesting for it's deletion, it's slowly driving me mad. Thank you.

Temeez
Music Fan
I have this one song from an album that no longer exists stuck in my music library. It always comes back some time after deletion. Requesting for it's deletion, it's slowly driving me mad. Thank you.
2016-12-31 1:29:21 PM
179 Views
0 replies
0 likes
Windows

179 Views
0 replies
0 likes

Can't play some songs

Hi,Since we have had a family account on Spotify approximately 2 years ago, there are times when I can't play some songs on the desktop version of Spotify on my computer. The songs are not always the same. For example, "Blurry" from "Puddle of Mudd" ...

tigerjoel
Newbie
Hi, Since we have had a family account on Spotify approximately 2 years ago, there are times when I can't play some songs on the desktop version of Spotify on my computer. The songs are not always t...
2016-12-31 11:25:09 AM
204 Views
0 replies
0 likes
Windows

204 Views
0 replies
0 likes

Spotify Won't Let Me Play a Local File

I am in the local part of the PC desktop client, and Spotify won't let me play this specific song. "This song is not available. If you have the file on your computer you can import it." ......... What. So, what is this? Spotify just doesn't want to p...

Shredin0id
Casual Listener
I am in the local part of the PC desktop client, and Spotify won't let me play this specific song. "This song is not available. If you have the file on your computer you can import it." ......... Wha...
2016-12-31 7:51:01 AM
333 Views
0 replies
0 likes
Windows

333 Views
0 replies
0 likes

Missed Soundtrack

Hello,I have a Problem, why we dont have the new Soundtrack from Major Lazer (Christmas Trees) on Spotify? I like this song!

user-removed
Visitor
Hello, I have a Problem, why we dont have the new Soundtrack from Major Lazer (Christmas Trees) on Spotify? I like this song!
2016-12-30 6:24:23 PM
2016-12-30 6:37:06 PM
Jacob
Community Legend
283 Views
1 replies
0 likes
Windows

283 Views
1 replies
0 likes

new device

afternoon all, Im on the primium . Ive got my songs play list duplicated on an i pad and phone but want to duplicate on my lap top. New lap topn. so Ive down loaded the app used my passord by my list does not show uop , only a fresh page to start aga...

pjbaird-6
Newbie
afternoon all, Im on the primium . Ive got my songs play list duplicated on an i pad and phone but want to duplicate on my lap top. New lap topn. so Ive down loaded the ...
2016-12-30 1:48:56 AM
2016-12-30 3:56:27 PM
itu_
Community Legend
272 Views
1 replies
0 likes
Windows

272 Views
1 replies
0 likes

Solved!! Unable to open the Spotify Windows 10 Desktop Application

I don't know if anybody else if anybody else is having the same problem as me, but when I click on the Application icon it loads up, but it actually doesn't open. Is Spotify going under some maintenance, or is it updating??? Any help please???

xxhatsunemikuxx
Casual Listener
I don't know if anybody else if anybody else is having the same problem as me, but when I click on the Application icon it loads up, but it actually doesn't open. Is Spotify going under some maintena...
2016-12-29 5:38:06 PM
2016-12-29 8:58:56 PM
xxhatsunemikuxx
Casual Listener
2331 Views
2 replies
0 likes
Windows

2331 Views
2 replies
0 likes

unavoidable suggestion auto-play after playlist

Recently, suggested songs started playing on their own at the end of a playlist. I'm very picky with my music and I'm not interested in that, so I want to disable it but there doesn't seem to be a way to do that ?

almorik
Newbie
Recently, suggested songs started playing on their own at the end of a playlist. I'm very picky with my music and I'm not interested in that, so I want to disable it but there doesn't seem to be a wa...
2016-12-28 8:19:57 PM
2016-12-29 8:26:35 PM
ErikG
Roadie
272 Views
1 replies
1 likes
Windows

272 Views
1 replies
1 likes

Remove my username from the desktop client

I'm using the desktop client on a shared computer. I always disable/uncheck the "remember me" option whenever I log in, but even with the "remember me" option turned off, my username is still there whenever I open the desktop client. Is there any way...

gmerah
Newbie
I'm using the desktop client on a shared computer. I always disable/uncheck the "remember me" option whenever I log in, but even with the "remember me" option turned off, my username is still there w...
2016-12-29 6:21:27 PM
466 Views
0 replies
0 likes
Windows

466 Views
0 replies
0 likes

Unintentionally highjacked my gf's Sonos system

Hi,earlier today while beeing locked in to my girlfiends wifi I played some music from my android phone to her sonos system.Now a few hours later I'm at the other side of town locked into my wifi. Sitting in front of my windows system at my place I s...

Katschunga
Casual Listener
Hi, earlier today while beeing locked in to my girlfiends wifi I played some music from my android phone to her sonos system. Now a few hours later I'm at the other side of town locked into my wifi...
2016-12-29 5:38:33 PM
340 Views
0 replies
0 likes
Windows

340 Views
0 replies
0 likes

Spotify Update Loop. Updates to older version.

Hey everyone, I'm new here and I have never needed to post because I always find a solution; however, I can't find one now. This problem is for Spotify for Windows 8.1 Here's the issue: I start Spotify (Win 8.1), it closes and says it's updating, it ...

Kibblez
Casual Listener
Hey everyone, I'm new here and I have never needed to post because I always find a solution; however, I can't find one now. This problem is for Spotify for Windows 8.1 Here's ...
2016-12-23 2:02:40 PM
2016-12-29 11:08:57 AM
Kibblez
Casual Listener
1072 Views
3 replies
0 likes
Windows

1072 Views
3 replies
0 likes

Undo dislike?

Is there a way to undo dislikes? The last post I see about it is a feature request from 2012 Sorry if it's a post seen often

spyroutgineer1
Casual Listener
Is there a way to undo dislikes? The last post I see about it is a feature request from 2012 Sorry if it's a post seen often
2016-12-21 3:53:16 AM
2016-12-29 7:10:05 AM
spyroutgineer1
Casual Listener
573 Views
2 replies
1 likes

573 Views
2 replies
1 likes

can't get the home screen to look like it's supposed to om my desktop

I just signed up for premium. I am creating a playlist for the first time. I created the playlist, but when I search for a song, the name of the playlist disappears so I can't drag the song into the playlist. help!!!

mklevs
Newbie
I just signed up for premium. I am creating a playlist for the first time. I created the playlist, but when I search for a song, the name of the playlist disappears so I can't drag the so...
2016-12-29 2:13:59 AM
191 Views
0 replies
0 likes
Windows

191 Views
0 replies
0 likes

Album by Burning Paper will not play

The album linked below will not play:https://open.spotify.com/album/2pVbII6Q1cDNvgVinyaDuhIt states "The song is unavailable."I have tried on several computers, any ideas?

BurningPaper
Regular
The album linked below will not play: https://open.spotify.com/album/2pVbII6Q1cDNvgVinyaDuh It states "The song is unavailable." I have tried on several computers, any ideas?
2016-12-29 1:32:27 AM
162 Views
0 replies
0 likes
Windows

162 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts