Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
57589 Views
77 replies
27 likes

57589 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Thursday
Rim4
Gig Goer
81342 Views
275 replies
21 likes

81342 Views
275 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5680 Views
1 replies
6 likes

5680 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146054 Views
0 replies
26 likes
Mac
Windows

146054 Views
0 replies
26 likes

spotify.com does not work. proxy not found...

Whats wrong? i checked my firewall and anti-virus so that they are not blocking the site.

buuro
Newbie
Whats wrong? i checked my firewall and anti-virus so that they are not blocking the site.
2016-11-20 6:28:17 PM
302 Views
0 replies
0 likes
Windows

302 Views
0 replies
0 likes

Save Offline songs to USB

I want to save my offline songs to a usb drive so I can use this on my iPad instead of taking up 3GB of space on my iPad. Is it possible to direct Spotify Premium to save those offline songs to a USB?

FTBoomer
Music Fan
I want to save my offline songs to a usb drive so I can use this on my iPad instead of taking up 3GB of space on my iPad. Is it possible to direct Spotify Premium to save those offline songs to...
2014-11-25 6:47:16 PM
2016-11-20 5:48:24 PM
pacitoali
Newbie
92838 Views
11 replies
4 likes
Windows

92838 Views
11 replies
4 likes

Can't download local data

Hello, I started using Spotify Premium on my Windows PC and Iphone5 today. I am not able to download random files of my local data. I put them in a playlist. Some work, others don't. When I restart the download sometimes some of the files work but I ...

eli19
Newbie
Hello, I started using Spotify Premium on my Windows PC and Iphone5 today. I am not able to download random files of my local data. I put them in a playlist. Some work, others don't. When I ...
2016-11-20 1:04:13 AM
2016-11-20 3:34:30 PM
McLachlan
Roadie
497 Views
1 replies
0 likes
Windows

497 Views
1 replies
0 likes

Solved!! All my songs from the past year are gone on my laptop but still there on my phone please help

Jadeu
Casual Listener
2016-11-17 9:57:16 PM
2016-11-20 2:10:42 PM
felixtt2
Casual Listener
939 Views
4 replies
0 likes
Windows

939 Views
4 replies
0 likes

This track is not available on some albums.

A lot of the music I listen to on spotify seems to suddenly be saying "this track in not available". To give some specific examples some of these albums are. Ben Howard "I forget where we were". Aphex twin, loads of stuff, but "druqks" isn't there. R...

Arden
Visitor
A lot of the music I listen to on spotify seems to suddenly be saying "this track in not available". To give some specific examples some of these albums are. Ben Howard "I forget where we were". Aphe...
2016-11-19 11:02:17 PM
2016-11-20 1:58:52 PM
crematedman
Community Legend
337 Views
1 replies
0 likes
Windows

337 Views
1 replies
0 likes

Skipping every song.

Spotify just keeps skipping every song without stoping for some reason. I have tried reinstalling the app, reinstailling my sound drivers, updating java. I have seen alot of threads with the same problem but from like months/years ago, and nothing in...

eLaZizY
Casual Listener
Spotify just keeps skipping every song without stoping for some reason. I have tried reinstalling the app, reinstailling my sound drivers, updating java. I have seen alot of threads with the same pro...
2016-11-19 9:12:47 PM
2016-11-20 1:57:45 PM
crematedman
Community Legend
378 Views
1 replies
0 likes
Windows

378 Views
1 replies
0 likes

"Esta canción no está disponible"

Hola. Hace unos días, cambié el país de mi cuenta de Spotify, y resulta ser que desde entonces no sólo varias canciones que sé que sí están disponibles en el nuevo país me aparecen como si no lo estuvieran, sino que también al intentar reproducir alg...

user-removed
Visitor
Hola. Hace unos días, cambié el país de mi cuenta de Spotify, y resulta ser que desde entonces no sólo varias canciones que sé que sí están disponibles en el nuevo país me aparecen como si no lo estu...
2016-11-20 8:02:59 AM
1140 Views
0 replies
0 likes
Windows

1140 Views
0 replies
0 likes

Solved!! can people following a public playlist still listen after it's made private?

hey there! i have a couple of playlists on my spotify that used to be public, but since i gained a few followers i decided to make them private. one of my close friends is following these playlists and i don't mind her seeing or listening to them, bu...

tessellation-
Casual Listener
hey there! i have a couple of playlists on my spotify that used to be public, but since i gained a few followers i decided to make them private. one of my close friends is following these playlists a...
2016-11-20 3:30:42 AM
2016-11-20 4:45:33 AM
sarahashley98
Casual Listener
5940 Views
1 replies
0 likes
Windows

5940 Views
1 replies
0 likes

My songs library doesn't show all of my saved songs

After the last update I noticed a ton of songs went missing in my library even though I didn't unsave them. This really sucks because I like to shuffle my library which usually has 5000+ songs in it, but after adding them all to a playlist it only sh...

carsonpair
Casual Listener
After the last update I noticed a ton of songs went missing in my library even though I didn't unsave them. This really sucks because I like to shuffle my library which usually has 5000+ songs in it,...
2016-11-20 4:37:34 AM
385 Views
0 replies
0 likes
Windows

385 Views
0 replies
0 likes

My Songs Problem

Usually when I click on 'Songs' under the 'Your Music' tab, it shows all of my saved songs, now when I click on it I get redirected to 'Browse'. Problem only appears on desktop.

xducks
Newbie
Usually when I click on 'Songs' under the 'Your Music' tab, it shows all of my saved songs, now when I click on it I get redirected to 'Browse'. Problem only appears on desktop.
2016-11-19 8:17:18 PM
2016-11-20 4:01:23 AM
lostwords13
Newbie
276 Views
1 replies
0 likes
Windows

276 Views
1 replies
0 likes

Song Bar on PC / Win 8.1

Hello,when i switch between Spotiy and a game (or the browser, Word or whatever), the Song Bar (left: cover, middle: skip, shuffle, play/pause etc, right hand side: volume control) freezes in the current state. This means that it freezes in the state...

JaylowJS
Casual Listener
Hello, when i switch between Spotiy and a game (or the browser, Word or whatever), the Song Bar (left: cover, middle: skip, shuffle, play/pause etc, right hand side: volume control) freezes in the c...
2016-11-19 12:16:16 AM
334 Views
0 replies
0 likes
Windows

334 Views
0 replies
0 likes

Solved!! Pornographic banners on Spotify free for pc desktop windows 8.1

Hi, I have Spotify free and in the lower part of my spotify always appear pornographic banners, does not respect my privacy, please how can I prevent it?Thanks to everybody

Bollesan
Casual Listener
Hi, I have Spotify free and in the lower part of my spotify always appear pornographic banners, does not respect my privacy, please how can I prevent it? Thanks to everybody
2016-11-17 1:01:07 PM
2016-11-19 8:11:48 PM
Bollesan
Casual Listener
733 Views
4 replies
0 likes
Windows

733 Views
4 replies
0 likes

Spotify stops playing after 1 second

Hey everybody,I have a big problem. Every time i choose a song it only plays 1 second and than I don't hear sound anymore. What can I do? I tried re-installing spotify and I tried something with the cache but it didn't work. And everytime I changed t...

charlotte244
Newbie
Hey everybody, I have a big problem. Every time i choose a song it only plays 1 second and than I don't hear sound anymore. What can I do? I tried re-installing spotify and I tried something with th...
2016-11-19 4:22:08 PM
283 Views
0 replies
0 likes
Windows

283 Views
0 replies
0 likes

Spotify skips the songs and stops playing after 2 seconds

hi!from this evening on my spotify player skips most of the songs and the few songs that start playing, stop again in 2 seconds... actually a reinstalled, cleared the cache, etc.... but nothing helped.i tried spotify on my iphone too and the problem ...

mdinho
Newbie
hi! from this evening on my spotify player skips most of the songs and the few songs that start playing, stop again in 2 seconds... actually a reinstalled, cleared the cache, etc.... but nothing hel...
2016-11-19 1:54:52 AM
2016-11-19 1:56:00 PM
eLaZizY
Casual Listener
445 Views
2 replies
1 likes
Windows

445 Views
2 replies
1 likes

Spotify keeps crashing over and over again, has ceased to be usable

I have been using Spotify premium on a desktop computer (Windows 7 64-bit) for years, with no major issues. However, in the past 2 days, every time I log into the program and play a song, within about 5-10 seconds of the song starting to play, it sto...

primordialsea
Casual Listener
I have been using Spotify premium on a desktop computer (Windows 7 64-bit) for years, with no major issues. However, in the past 2 days, every time I log into the program and play a song, within abou...
2016-11-17 1:21:19 AM
2016-11-19 3:45:44 AM
primordialsea
Casual Listener
878 Views
7 replies
1 likes
Windows

878 Views
7 replies
1 likes

"Can't play current song" when gaming

I'm playing games and I get this issue ( Overwatch mostly) where after I leave a match, the song suddenly stops and I can hear a 'pop' as though the headset has disconnected. All other audio still works (game volume, youtube etc.). I get the impressi...

Gavigan
Newbie
I'm playing games and I get this issue ( Overwatch mostly) where after I leave a match, the song suddenly stops and I can hear a 'pop' as though the headset has disconnected. All other audio still wo...
2016-11-18 11:03:54 PM
310 Views
0 replies
0 likes
Windows

310 Views
0 replies
0 likes

"This song is not available", Spotify seems to think I'm offline

I get the error message "This song is not available. If you have the file on your computer you can import it." when I try playing any song. I'm not in offline mode, and able to browse the whole catalogue. I have narrowed the problem down a bit:- I ha...

evanus
Casual Listener
I get the error message "This song is not available. If you have the file on your computer you can import it." when I try playing any song. I'm not in offline mode, and able to browse the whole catal...
2016-11-18 9:25:27 AM
2016-11-18 7:41:38 PM
evelyn99
Newbie
579 Views
3 replies
1 likes
Windows

579 Views
3 replies
1 likes

Lyrics and missing songs

To whom it may concern, I already saw your post about the lyrics comming back, but that is 6 months old and we still doesn't got the lyrics back. What is so difficult adding lyrics to the songs? I had an addon for winamp that did this in the 90s, why...

Bruno_G
Newbie
To whom it may concern, I already saw your post about the lyrics comming back, but that is 6 months old and we still doesn't got the lyrics back. What is so difficult adding lyrics to...
2016-11-18 7:38:33 PM
368 Views
0 replies
0 likes
Windows

368 Views
0 replies
0 likes

What's playing area freezes after ads

This has been happening for a while and it's pretty frustrating. After an ad plays, the bottom left section freezes at what I was listening to before the ad - you can even see the name of the ad at the bottom. In the attachment, you can see I'm liste...

tylerisgood
Newbie
This has been happening for a while and it's pretty frustrating. After an ad plays, the bottom left section freezes at what I was listening to before the ad - you can even see the name of the ad at t...
2016-11-18 6:30:40 PM
275 Views
0 replies
0 likes
Windows

275 Views
0 replies
0 likes

Stuttering sound & mouse when using Spotify Desktopapp & Chrome

Hello everyone, i´m currently running Windows 10 64-bit (Anniversary Update) with up to date drivers. Im using the Spotify-desktopapp and Chrome. Since the second last update of the Spotify-desktopapp i´m experiencing a weird issue. While listening t...

Numidis
Newbie
Hello everyone, i´m currently running Windows 10 64-bit (Anniversary Update) with up to date drivers. Im using the Spotify-desktopapp and Chrome. Since the second last update of the Spotify-...
2016-11-18 4:01:34 PM
416 Views
0 replies
0 likes
Windows

416 Views
0 replies
0 likes

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