Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 74675 Views
  • 79 replies
  • 27 likes
  • 74675 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nekse
  • Casual Listener
  • 89477 Views
  • 285 replies
  • 22 likes
  • 89477 Views
  • 285 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6409 Views
  • 1 replies
  • 6 likes
  • 6409 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146895 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146895 Views
  • 0 replies
  • 26 likes

Spotify (Desktop) Window going invisible

Everytime I start Spotify the window shows for a second and then hides itself. In the taskbar and on task manager its still running but wont show up as a window. Please help me fix this as I cant use it after several reinstalls. Thanks.

  • Newbie
  • Everytime I start Spotify the window shows for a second and then hides itself. In the taskbar and on task manager its still running but wont show up as a window. Please help me fix this as I can...
  • 639 Views
  • 0 replies
  • 0 likes
  • Windows
  • 639 Views
  • 0 replies
  • 0 likes

Windows client autoplays some loud sample upon opening

What fresh **bleep** is this? My Windows Spotify client now plays 15-20 seconds of some random piece of dance/R&B music at maximum volume upon opening. No way to turn this "feature" off in settings that I can find. A lot of people who might use the c...

  • Regular
  • What fresh **bleep** is this?  My Windows Spotify client now plays 15-20 seconds of some random piece of dance/R&B music at maximum volume upon opening.  No way to turn this "feature" o...
  • user-removed
  • Not applicable
  • 504 Views
  • 3 replies
  • 2 likes
  • Windows
  • 504 Views
  • 3 replies
  • 2 likes

Where are my downloads?

New user David here. I downloaded a Doris Day album just now. I want to put the tracks on a flash drive so I can listen to it on my car receiver. Can find the tracks anywhere on my desktop. I watched the tracks being downloaded but can't find them. W...

  • Visitor
  • New user David here.  I downloaded a Doris Day album just now.  I want to put the tracks on a flash drive so I can listen to it on my car receiver.  Can find the tracks anywhere on my ...
  • kryddersen
  • Gig Goer
  • 333 Views
  • 1 replies
  • 0 likes
  • Windows
  • 333 Views
  • 1 replies
  • 0 likes

Solved!! CAN'T PLAY ANY SONGS

Never had issues with Spotify.Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next. I tried to uninstall on all devicesDeleted my cacheTruned computer on and off Nothing. But...

  • Regular
  • Never had issues with Spotify. Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next.   I tried to uninstall on all ...
  • Catee
  • Community Legend
  • 1280 Views
  • 9 replies
  • 0 likes
  • Windows
  • 1280 Views
  • 9 replies
  • 0 likes

Spotify updated now certain songs will not play.

Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the files on my computer. It's not just a few artists ...

  • Newbie
  • Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the...
  • 363 Views
  • 0 replies
  • 0 likes
  • Windows
  • 363 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Restarting

The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore.

  • Newbie
  •   The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore. 
  • Nico
  • Community Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • Windows
  • 527 Views
  • 1 replies
  • 0 likes

PC Desktop App doesn't see Sonos

I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only plays out the PC speakers. What should I be looking...

  • Newbie
  • I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only ...
  • 654 Views
  • 0 replies
  • 1 likes
  • Windows
  • 654 Views
  • 0 replies
  • 1 likes

App problems

My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated

  • Newbie
  • My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated
  • 285 Views
  • 0 replies
  • 0 likes
  • Windows
  • 285 Views
  • 0 replies
  • 0 likes

[Desktop] Headphone control skips to much songs

Hi,I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6)When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the actual one.When using the VLC media player it only skip...

  • Newbie
  • Hi, I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6) When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the ...
  • 289 Views
  • 0 replies
  • 0 likes
  • Windows
  • 289 Views
  • 0 replies
  • 0 likes

Solved!! [Bug] - I can't rearrange songs at all in my latest custom playlist - Spotify Desktop (Windows)

Running Windows 10 64bit (latest), and Spotify Desktop version 1.0.42.151.g19de0aa6 Playlist is public, not downloaded and is completely my own (not a pre-made one). I can move songs around in my other custom playlists but not this one for some reaso...

  • Regular
  • Running Windows 10 64bit (latest), and Spotify Desktop version 1.0.42.151.g19de0aa6   Playlist is public, not downloaded and is completely my own (not a pre-made one). I can move songs around ...
  • rocknroll237
  • Regular
  • 1267 Views
  • 3 replies
  • 1 likes
  • Windows
  • 1267 Views
  • 3 replies
  • 1 likes

Inconsistent ability to search local files

I only seem to be able to search local files two or three times within an one instance of Spotify. On the third or fourth attempt to search, there's just nothing there, no matter how long I leave it. The only way to make it work again is to close Spo...

  • Regular
  • I only seem to be able to search local files two or three times within an one instance of Spotify. On the third or fourth attempt to search, there's just nothing there, no matter how long I leave it....
  • OviiiOne
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • Windows
  • 273 Views
  • 1 replies
  • 0 likes

Problem with offline

Hi, i had downloaded my playlists, and now, there arent, but there are in my HDD, i don't understand. The same happened in my phone, and I had to download again. Pease, answer. Thanks.PD: Sorry for my english, I am argentinian.Hola, hace un tiempo de...

  • Casual Listener
  • Hi, i had downloaded my playlists, and now, there arent, but there are in my HDD, i don't understand. The same happened in my phone, and I had to download again. Pease, answer. Thanks. PD: Sorry for...
  • Catee
  • Community Legend
  • 339 Views
  • 3 replies
  • 0 likes
  • Windows
  • 339 Views
  • 3 replies
  • 0 likes

Just bought the 3 months of premium for $0.99 deal, not getting Premium

I bought premium earlier, $0.99 for 3 months. I did not get it, so I cleared the application off my computer, reinstalled, and logges back in, and it still says free. I tried to buy it again, as I thought it was just a glitch, but it didn't come the ...

  • Regular
  • I bought premium earlier, $0.99 for 3 months. I did not get it, so I cleared the application off my computer, reinstalled, and logges back in, and it still says free. I tried to buy it again, as I th...
  • crematedman
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • Windows
  • 302 Views
  • 1 replies
  • 0 likes

**bleep**ed up playback

Okay, I'm sick and tired of this now, since a few weeks the playback in the Spotify desktop app is totally out of control. The app plays Songs 1 and 2, then 1 and 2 again, skips song 3 and then plays song no. 4 and then starts again. Please fix this!...

  • Roadie
  • Okay, I'm sick and tired of this now, since a few weeks the playback in the Spotify desktop app is totally out of control. The app plays Songs 1 and 2, then 1 and 2 again, skips song 3 and then plays...
  • crematedman
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • Windows
  • 311 Views
  • 1 replies
  • 0 likes

Spotify closes right after it opens

Hi guys, I'm not being able to use Spotify desktop for Windows 10. I open the application and it closes right afterwards. I've searched for this topic and found several solutions that work for the first few minutes but lead me to the same error state...

  • Newbie
  • Hi guys,   I'm not being able to use Spotify desktop for Windows 10. I open the application and it closes right afterwards.   I've searched for this topic and found several solutions th...
  • xdxd33
  • Casual Listener
  • 615 Views
  • 2 replies
  • 0 likes
  • Windows
  • 615 Views
  • 2 replies
  • 0 likes

Follow button not working

Whenever I try to follow a playlist the button changes from follow to unfollow but it goes back to follow after I click it. I attached a short gif showing my problem. How can I fix this?

  • Regular
  • Whenever I try to follow a playlist the button changes from follow to unfollow but it goes back to follow after I click it. I attached a short gif showing my problem. How can I fix this?
  • sammythebeast18
  • Regular
  • 1651 Views
  • 10 replies
  • 0 likes
  • Windows
  • 1651 Views
  • 10 replies
  • 0 likes

Sync problem

Hi everyone!Today I've tried to listen a playlist made with my local music in other pc. The problem is that it doesn't sync all the songs, just a few of them. ¿Can I listen my local music in different computers? i don't know how can I sync them! (sor...

  • Visitor
  • Hi everyone! Today I've tried to listen a playlist made with my local music in other pc. The problem is that it doesn't sync all the songs, just a few of them. ¿Can I listen my local music in d...
  • crematedman
  • Community Legend
  • 521 Views
  • 3 replies
  • 0 likes
  • Windows
  • 521 Views
  • 3 replies
  • 0 likes

Bug: currently playing does not update

Version: 1.0.42.151.g19de0aa6OS: Windows 10/7 & Latest ubuntu See the picture below, I am listening to a song from Spock's Beard.1. The Play controls are not functional anymore (only usable via windows task-bar -> hover over spotify icon)2. Track pro...

spotify-currently-playing.png
  • Casual Listener
  • Version: 1.0.42.151.g19de0aa6 OS: Windows 10/7 & Latest ubuntu   See the picture below, I am listening to a song from Spock's Beard. 1. The Play controls are not functional anymore (only...
  • musiccornercv
  • Roadie
  • 4200 Views
  • 10 replies
  • 2 likes
  • Windows
  • 4200 Views
  • 10 replies
  • 2 likes

Playlist will freeze and not show song being played, or wont let me pasue, skip track etc

Spotify has been doing this for a few months now. I will listen to a playlist I found on the 'Browse' section, and after quite a few songs, it wont let me skip, puase, right click the song to add to track, or even show the current song being played. ...

  • Regular
  • Spotify has been doing this for a few months now. I will listen to a playlist I found on the 'Browse' section, and after quite a few songs, it wont let me skip, puase, right click the song to add to ...
  • 352 Views
  • 0 replies
  • 0 likes
  • Windows
  • 352 Views
  • 0 replies
  • 0 likes

Spotify wont cover the whole screen after update

So Spotify updated recently and there is a bug that really bothers me, I hope its a bug because if its done on purpose its catastrophic. Seen on the picture, it doesnt cover all of my screen, whats the problem? Can someone help?

  • Regular
  • So Spotify updated recently and there is a bug that really bothers me, I hope its a bug because if its done on purpose its catastrophic. Seen on the picture, it doesnt cover all of my screen, whats t...
  • 347 Views
  • 0 replies
  • 0 likes
  • Windows
  • 347 Views
  • 0 replies
  • 0 likes