Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
76082 Views
79 replies
27 likes

76082 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
Nekse
Casual Listener
90297 Views
285 replies
22 likes

90297 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6488 Views
1 replies
6 likes

6488 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147050 Views
0 replies
26 likes
Mac
Windows

147050 Views
0 replies
26 likes

Windows 10 - Spotify error 17, possible group restrictions

Hi guys,I have windows 10 enterprise 64-bit.Current spotify version is 1.0.42.151I start up Spotify and it begins the installer, to which I receive an error "Spotify could not be started (Error Code: 17)I had previously been able to get around this b...

conmccloud
Newbie
Hi guys, I have windows 10 enterprise 64-bit. Current spotify version is 1.0.42.151 I start up Spotify and it begins the installer, to which I receive an error "Spotify could not be started (Err...
2016-11-30 1:08:59 PM
322 Views
0 replies
0 likes
Windows

322 Views
0 replies
0 likes

Can't Add Playlists to Folders on Desktop App

Hello,I am able to create folders in my desktop app but I cannot add any playlists to them. I am not sure why Thank you for your time!

acsouthall
Casual Listener
Hello, I am able to create folders in my desktop app but I cannot add any playlists to them. I am not sure why 😞 Thank you for your time!
2016-11-30 3:00:21 AM
2016-11-30 10:06:50 AM
user-removed
Not applicable
452 Views
5 replies
0 likes
Windows

452 Views
5 replies
0 likes

Can't drag songs to playlists/move order in playlists

Since the update I can't seem to drag and drop songs or groups of songs in the Windows desktop app...I can add songs to my playlists with the 3 dots/right clicking, but not move them around. I've tried closing and re-opening the app - what else can I...

jackus555
Newbie
Since the update I can't seem to drag and drop songs or groups of songs in the Windows desktop app...I can add songs to my playlists with the 3 dots/right clicking, but not move them around. ...
2016-11-24 1:13:59 PM
2016-11-30 9:58:16 AM
user-removed
Not applicable
384 Views
1 replies
0 likes
Windows

384 Views
1 replies
0 likes

Sometimes interactions don't work

Sometimes things work. Sometimes nothing happens. Adding songs to a playlist (Starred is bugged to **bleep**)Removing songs from a playlistCan't sort songs in my own library (there are no green arrows anywhere) And a bunch of other things that aren't...

kaaberma
Newbie
Sometimes things work. Sometimes nothing happens. Adding songs to a playlist (Starred is bugged to **bleep**) Removing songs from a playlist Can't sort songs in my own library (there are ...
2016-11-30 5:39:59 AM
277 Views
0 replies
0 likes
Windows

277 Views
0 replies
0 likes

random pausing

Hi.Spotify started pausing constantly for me while using my keyboard buttons - gaming, typing this post even. And it happens with every button I press randomly. Is there any way to disable that? Fresh reinstall didn't work either. Edit: Started pausi...

szeth
Casual Listener
Hi. Spotify started pausing constantly for me while using my keyboard buttons - gaming, typing this post even. And it happens with every button I press randomly. Is there any way to disable that? Fr...
2016-11-29 3:14:15 PM
2016-11-30 1:24:00 AM
Bittencourt
Spotify Star
570 Views
6 replies
0 likes
Windows

570 Views
6 replies
0 likes

Superuser Contribution Uppgradering från premium till Family

Jag har uppgraderat från Premium till Family via Telia och den är betald men när jag loggar in på datorn så står det att den senaste betalningen inte fungerade och att jag skall uppdatera mitt konto. Dock ser det ut att fortfande fungera på våra mobi...

K9Rain
Newbie
Jag har uppgraderat från Premium till Family via Telia och den är betald men när jag loggar in på datorn så står det att den senaste betalningen inte fungerade och att jag skall uppdatera mitt k...
2016-11-27 10:49:10 AM
2016-11-29 12:27:05 AM
RodrigoPalma
Roadie
398 Views
1 replies
0 likes
Windows

398 Views
1 replies
0 likes

Nothing is playing

Yesterday, the Spotify program on my computer decided to stop working after a new update. Every time I try to play anything (mind you I have Premium), I am getting the "This song is not available. If you have the file on your computer you can import ...

lbellrules
Newbie
Yesterday, the Spotify program on my computer decided to stop working after a new update. Every time I try to play anything (mind you I have Premium), I am getting the "This song is not available. If...
2016-11-29 8:33:44 PM
288 Views
0 replies
0 likes
Windows

288 Views
0 replies
0 likes

Ad playing over and over again

Hello, I'm having a problem with an ad playing over and over again. It will stop playing but I can only play the ad. I am unable to play any songs while this is happening. I can fix it by logging out and back in but it's pretty annoying. Why is this ...

apolloflame
Casual Listener
Hello, I'm having a problem with an ad playing over and over again. It will stop playing but I can only play the ad. I am unable to play any songs while this is happening. I can fix it by logging out...
2016-11-25 10:25:45 PM
2016-11-29 4:21:53 PM
McLachlan
Roadie
385 Views
1 replies
2 likes
Windows

385 Views
1 replies
2 likes

Discover Weekly playlist image

The picture on my Discover Weekly playlist I dont want to veiw it any more, How ever its been there for a while now bout maybe 3 months and time goes on people chagne i just want it removed i have it connected to facebook thats were it came from howe...

Sam170
Casual Listener
The picture on my Discover Weekly playlist I dont want to veiw it any more, How ever its been there for a while now bout maybe 3 months and time goes on people chagne i just want it removed i ha...
2016-11-29 5:38:13 AM
2016-11-29 4:21:41 PM
timmieschaap
Composer
395 Views
1 replies
0 likes
Windows

395 Views
1 replies
0 likes

not playing

HelloHave uninstaled and re-installed Spotify.Does not play any music when clicked on.Fast forwards every playlist!Help!Cecilia(the breaking your heart variety) x

missjollyangler
Casual Listener
Hello Have uninstaled and re-installed Spotify. Does not play any music when clicked on. Fast forwards every playlist! Help! Cecilia(the breaking your heart variety) x
2016-11-21 5:38:54 PM
2016-11-29 4:12:18 PM
McLachlan
Roadie
698 Views
6 replies
0 likes
Windows

698 Views
6 replies
0 likes

Spotify doesn't find a real internet connection. (Error code: 4 and 2)

Hello everyone! I am sad that I have to contact support here but a premium user like myself has no other option. So basically the issue persists for like 5 days (or something) and there is no solution yet. My ISP can't make the connection with the Sp...

ordean
Casual Listener
Hello everyone! I am sad that I have to contact support here but a premium user like myself has no other option. So basically the issue persists for like 5 days (or something) and there is n...
2016-11-27 11:25:30 PM
2016-11-29 2:21:08 PM
ordean
Casual Listener
1000 Views
7 replies
0 likes
Windows

1000 Views
7 replies
0 likes

Spotify (Desktop) Window going invisible

Everytime I start Spotify the window shows for a second and then hides itself. In the taskbar and on task manager its still running but wont show up as a window. Please help me fix this as I cant use it after several reinstalls. Thanks.

VictoriousSnake
Newbie
Everytime I start Spotify the window shows for a second and then hides itself. In the taskbar and on task manager its still running but wont show up as a window. Please help me fix this as I can...
2016-11-29 10:01:01 AM
641 Views
0 replies
0 likes
Windows

641 Views
0 replies
0 likes

Windows client autoplays some loud sample upon opening

What fresh **bleep** is this? My Windows Spotify client now plays 15-20 seconds of some random piece of dance/R&B music at maximum volume upon opening. No way to turn this "feature" off in settings that I can find. A lot of people who might use the c...

ljonez23
Regular
What fresh **bleep** is this? My Windows Spotify client now plays 15-20 seconds of some random piece of dance/R&B music at maximum volume upon opening. No way to turn this "feature" o...
2016-11-28 7:41:50 PM
2016-11-29 5:32:27 AM
user-removed
Not applicable
510 Views
3 replies
2 likes
Windows

510 Views
3 replies
2 likes

Where are my downloads?

New user David here. I downloaded a Doris Day album just now. I want to put the tracks on a flash drive so I can listen to it on my car receiver. Can find the tracks anywhere on my desktop. I watched the tracks being downloaded but can't find them. W...

user-removed
Visitor
New user David here. I downloaded a Doris Day album just now. I want to put the tracks on a flash drive so I can listen to it on my car receiver. Can find the tracks anywhere on my ...
2016-11-28 12:38:25 AM
2016-11-29 2:46:58 AM
kryddersen
Gig Goer
334 Views
1 replies
0 likes
Windows

334 Views
1 replies
0 likes

Solved!! CAN'T PLAY ANY SONGS

Never had issues with Spotify.Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next. I tried to uninstall on all devicesDeleted my cacheTruned computer on and off Nothing. But...

EmmaGobel
Regular
Never had issues with Spotify. Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next. I tried to uninstall on all ...
2016-11-27 12:08:58 AM
2016-11-29 2:29:43 AM
Catee
Community Legend
1295 Views
9 replies
0 likes
Windows

1295 Views
9 replies
0 likes

Spotify updated now certain songs will not play.

Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the files on my computer. It's not just a few artists ...

super_sonics
Newbie
Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the...
2016-11-29 1:59:22 AM
371 Views
0 replies
0 likes
Windows

371 Views
0 replies
0 likes

Solved!! Spotify Restarting

The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore.

getrek4t
Newbie
The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore.
2016-11-28 2:44:59 PM
2016-11-28 8:03:18 PM
Nico
Community Legend
537 Views
1 replies
0 likes
Windows

537 Views
1 replies
0 likes

PC Desktop App doesn't see Sonos

I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only plays out the PC speakers. What should I be looking...

hansonb
Newbie
I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only ...
2016-11-28 5:44:04 PM
658 Views
0 replies
1 likes
Windows

658 Views
0 replies
1 likes

App problems

My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated

Sir_Uzo
Newbie
My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated
2016-11-28 5:07:13 PM
293 Views
0 replies
0 likes
Windows

293 Views
0 replies
0 likes

[Desktop] Headphone control skips to much songs

Hi,I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6)When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the actual one.When using the VLC media player it only skip...

wagnale
Newbie
Hi, I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6) When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the ...
2016-11-28 4:33:21 PM
294 Views
0 replies
0 likes
Windows

294 Views
0 replies
0 likes

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