Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
James335
Casual Listener
59248 Views
78 replies
27 likes

59248 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
rednblu
Roadie
82599 Views
278 replies
21 likes

82599 Views
278 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5769 Views
1 replies
6 likes

5769 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146163 Views
0 replies
26 likes
Mac
Windows

146163 Views
0 replies
26 likes

Solved!! Audio from music video / songs cut off

So...I don't know whats happening, but I listen to Spotify on my PC and some of the songs seem to play the audio from the music video. What I mean by that is if there is something that happens in the video, like someone speaking before the song or so...

miklchester
Casual Listener
So... I don't know whats happening, but I listen to Spotify on my PC and some of the songs seem to play the audio from the music video. What I mean by that is if there is something that happens in t...
2016-11-12 2:02:01 AM
2016-11-12 9:06:44 AM
crematedman
Community Legend
2090 Views
3 replies
0 likes
Windows

2090 Views
3 replies
0 likes

App Login Failed

So I was trying to log into the app on my PC but it tells me my password is wrong. If I login to spotfiy on the normal website it works perfectly fine. Any fix to this?

user-removed
Visitor
So I was trying to log into the app on my PC but it tells me my password is wrong. If I login to spotfiy on the normal website it works perfectly fine. Any fix to this?
2014-08-14 12:37:17 AM
2016-11-11 12:17:24 AM
HLo
Newbie
1686 Views
18 replies
1 likes
Windows

1686 Views
18 replies
1 likes

64 Bit Version on Windows soon?

Is there going to be an 64 Bit version for Windows any time soon?

_LoVega_
Newbie
Is there going to be an 64 Bit version for Windows any time soon?
2016-11-11 5:29:12 PM
482 Views
0 replies
4 likes
Windows

482 Views
0 replies
4 likes

Solved!! My windows client will not import windows media player playlists. Nothing happens when I click.

Does WMP need to be installed in order to import playlists? If so, given my windows 8 does not include WMP (it cannot be installed), how can I get my playlists into spotify. I have imported my music library already, but the massive missing link for m...

user-removed
Visitor
Does WMP need to be installed in order to import playlists? If so, given my windows 8 does not include WMP (it cannot be installed), how can I get my playlists into spotify. I have i...
2013-10-18 8:04:38 PM
2016-11-10 4:18:35 AM
sperguy
Newbie
3125 Views
8 replies
0 likes
Windows

3125 Views
8 replies
0 likes

Solved!! View my friends playlists

I can't find the list with all my firends where i can view theire playlists, where do i find this now?

cwaersten
Regular
I can't find the list with all my firends where i can view theire playlists, where do i find this now?
2013-11-25 7:37:51 PM
2016-11-04 4:51:54 AM
iveeforbes
Newbie
179768 Views
9 replies
3 likes
Windows

179768 Views
9 replies
3 likes

Solved!! Error 412

I have searched these forums for an answer but nothing seems to have worked. Every time I try to log in I keep getting the 412 Error http://i.imgur.com/b5mMMM7.png I have uninstalled/reinstalled about four times now. Restarted between them, cleared l...

Reynbow
Regular
I have searched these forums for an answer but nothing seems to have worked. Every time I try to log in I keep getting the 412 Error http://i.imgur.com/b5mMMM7.png I have u...
2013-09-27 4:20:14 AM
2016-11-04 1:40:08 AM
Juli3n_b
Newbie
12390 Views
14 replies
0 likes
Windows

12390 Views
14 replies
0 likes

Support for High-DPI screens Windows

This was posted two months ago by someone else, but I feel that it is too important to be ignored. I have a QHD resolution Lenovo Yoga 2 Pro laptop, and I use Spotify almost constantly. However, I almost never use the desktop app; with DPI scaling, t...

cartergk
Newbie
This was posted two months ago by someone else, but I feel that it is too important to be ignored. I have a QHD resolution Lenovo Yoga 2 Pro laptop, and I use Spotify almost constantly. However, I al...
2014-09-13 9:45:14 AM
2016-10-31 12:22:20 AM
ogarza
Music Fan
5290 Views
9 replies
86 likes
Windows

5290 Views
9 replies
86 likes

Solved!! No puedo abrir Spotify

Hola gente Lo primero dar las gracias por el soporte y la ayuda que prestáis. Quisiera informaros de que desde hace unos días no puedo abrir mi Spotify, pruebo pero se queda cargando y finalmente deja de cargar y no abre el programa. Pense en desinst...

Tony96
Casual Listener
Hola gente Lo primero dar las gracias por el soporte y la ayuda que prestáis. Quisiera informaros de que desde hace unos días no puedo abrir mi Spotify, pruebo pero se queda cargando y finalmente...
2014-03-03 7:07:47 PM
2016-10-02 5:57:12 PM
SirPaulusV
Newbie
5430 Views
8 replies
0 likes
Windows

5430 Views
8 replies
0 likes

Solved!! SpotifyWebHelper has stopped working

Everyday, I get this error message about 12 times everyday and it's very annoying... Is there anyway to fix this or stop it from coming up? Problem signature: Problem Event Name: APPCRASH Application Name: SpotifyWebHelper.exe Application Version: 0....

Spedwards
Regular
Everyday, I get this error message about 12 times everyday and it's very annoying... Is there anyway to fix this or stop it from coming up? Problem signature: Problem...
2014-12-15 10:40:06 AM
2016-10-02 2:24:41 PM
Gundul91
Regular
10758 Views
30 replies
0 likes
Windows

10758 Views
30 replies
0 likes

Spotify only plays one song from my playlist and stops

Does anyone else have this issue? I queue up a playlist (or right click on it and press play) and only one song from my playlist will play, then spotify stops playing. The player shows that it is not paused or stopped, but it will not advance to the ...

mrgman65
Regular
Does anyone else have this issue? I queue up a playlist (or right click on it and press play) and only one song from my playlist will play, then spotify stops playing. The player shows that it is not...
2014-03-28 4:57:41 PM
2016-09-30 11:28:58 PM
abrybka2
Newbie
10909 Views
15 replies
5 likes
Windows

10909 Views
15 replies
5 likes

Make all my playlists secret

Hi, I just reinstalled spotify and started working on a whole new system for arranging my music. It now looks like this: Seventies--- Seventies Rock--- Seventies Disco / Soul--- --- Abba - Gold--- Seventies Singer songwriterEightiesNineties- Nineties...

Perosales
Roadie
...utomatically make all new playlists public". This was not supposed to be 🙂 I only want playlists containing starred songs to be public, all other to be secret. Is there a quick way to d...
2013-05-01 12:47:37 AM
2016-09-21 8:13:33 PM
TTTCyclist
Visitor
5608 Views
5 replies
2 likes
Windows

5608 Views
5 replies
2 likes

Why do tracks from albums by Various Artists save to Various Artists rather than to their artists?

I'm curious as to why saved music is dependent on the album creator rather than the track creator in Your Music > Artists. I can understand why, if you saved the entire album, you'd want it to appear under Various Artists rather than making a mess of...

Axiometry
Newbie
I'm curious as to why saved music is dependent on the album creator rather than the track creator in Your Music > Artists. I can understand why, if you saved the entire album, you'd want it to app...
2014-06-26 1:09:56 AM
2016-09-16 2:19:11 PM
Lukas1184
Newbie
3480 Views
3 replies
13 likes
Windows

3480 Views
3 replies
13 likes

Can't add local files to "your music"

Realizing that neither of these scenarios work... 1)I go to "local files" then try to click and drag songs into "your music->songs" 2)I go to a playlist that has local files and click the "plus" sign next to any local files (the plus sign just stays ...

bliargh
Music Fan
Realizing that neither of these scenarios work... 1)I go to "local files" then try to click and drag songs into "your music->songs" 2)I go to a playlist that has local files and click...
2014-04-28 7:53:24 PM
2016-09-15 3:45:20 PM
luk99
Newbie
7025 Views
6 replies
2 likes
Windows

7025 Views
6 replies
2 likes

Unread message notification will not go away

I've had a message in my Spotify inbox for about 4 months now. No matter how many times I open the message(or listen to the track inside) it continue to say I have 1 new message. This happens on all three computers that I have Spotify installed on. T...

rossisdead
Roadie
I've had a message in my Spotify inbox for about 4 months now. No matter how many times I open the message(or listen to the track inside) it continue to say I have 1 new message. This happens on all ...
2014-05-23 1:06:48 AM
2016-09-12 6:31:36 PM
dudebrosup
Newbie
18674 Views
43 replies
9 likes
Windows

18674 Views
43 replies
9 likes

SpotifyWebHelper continuously crashing with new update

I am running desktop Spotify ver 0.9.15.27 on Windows 7 and ever since I updated I keep getting messages saying SpotifyWebHelper has crashed. I'll close the program, but it will launch again and the cycle starts once more. Every so often clicking on ...

hyacinthblack
Newbie
I am running desktop Spotify ver 0.9.15.27 on Windows 7 and ever since I updated I keep getting messages saying SpotifyWebHelper has crashed. I'll close the program, but it will launch agai...
2014-12-12 10:32:59 PM
2016-09-07 10:13:19 PM
user-removed
Not applicable
7684 Views
25 replies
13 likes
Windows

7684 Views
25 replies
13 likes

Solved!! Help - Clearing play queue of automatic songs and playlists.

Hi, Sorry I'm new. I realise this problem has already been posted before, but I've not found the answer that I'm looking for! Basically I've double clicked a song instead of adding it to the play queue. This has now added the whole back catalogue to ...

Esk__
Newbie
Hi, Sorry I'm new. I realise this problem has already been posted before, but I've not found the answer that I'm looking for! Basically I've double clicked a song instead ...
2014-04-11 1:40:18 PM
2016-08-28 6:13:50 AM
user-removed
Not applicable
58115 Views
29 replies
7 likes
Windows

58115 Views
29 replies
7 likes

Home Dept ad wont play, causes crash?

Hi I'm using Spotify on my Windows computer and Andriod GS5 and every time the Home Dept ad comes on there is no sound and I am not able to change the song or use the pause/ play button. When I push pause/ play I am given the message of 'you can cont...

spiffysam
Newbie
Hi I'm using Spotify on my Windows computer and Andriod GS5 and every time the Home Dept ad comes on there is no sound and I am not able to change the song or use the pause/ play button. When I pus...
2014-09-23 4:48:15 AM
2016-08-27 4:18:18 AM
rifandaizm
Newbie
691 Views
2 replies
0 likes
Windows

691 Views
2 replies
0 likes

Solved!! how to create images for playlist

Hi there~ Recently, i created a playlist from my local file. However, there is no image for the playlistdoes any one know how to creat the image for the playlist?thx for the help

IceAva
Regular
Hi there~ Recently, i created a playlist from my local file. However, there is no image for the playlist does any one know how to creat the image for the playlist? thx for the help
2013-06-13 11:42:43 AM
2016-08-25 9:56:26 PM
holly_helper
Casual Listener
18911 Views
5 replies
3 likes
Windows

18911 Views
5 replies
3 likes

Solved!! Spotfiy Doesn't Play Playlists

Here's the issue. Spotify will launch and play everything not added as a playlist, that is, just click on a song in the main browser window. However, when that same song is added to a playlist, it won't play at all. So, no album or song will play onc...

jadamshapiro
Regular
Here's the issue. Spotify will launch and play everything not added as a playlist, that is, just click on a song in the main browser window. However, when that same song is added to a playl...
2013-05-09 3:44:00 AM
2016-08-06 7:09:15 AM
cmy
Casual Listener
61655 Views
12 replies
2 likes
Windows

61655 Views
12 replies
2 likes

Solved!! [Windows]Blank screens

Spotify update: We've posted a workaround to this issue here. Thanks for hanging in there - we're working on a permanent solution. Hi there, I'm a Premium user since 3 years and a half. The first couple of years I was super happy with the whole exper...

Kakatronia
Regular
Spotify update: We've posted a workaround to this issue here. Thanks for hanging in there - we're working on a permanent solution. Hi there, I'm a Premium user since 3 year...
2014-04-11 4:24:42 PM
2016-07-31 12:22:09 PM
fck-your-signup
Casual Listener
36904 Views
106 replies
5 likes
Windows

36904 Views
106 replies
5 likes

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