Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
70734 Views
79 replies
27 likes

70734 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
ReclaimerNo
Casual Listener
86830 Views
279 replies
22 likes

86830 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6276 Views
1 replies
6 likes

6276 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146677 Views
0 replies
26 likes
Mac
Windows

146677 Views
0 replies
26 likes

Why do tracks from albums by Various Artists save to Various Artists rather than to their artists?

I'm curious as to why saved music is dependent on the album creator rather than the track creator in Your Music > Artists. I can understand why, if you saved the entire album, you'd want it to appear under Various Artists rather than making a mess of...

Axiometry
Newbie
I'm curious as to why saved music is dependent on the album creator rather than the track creator in Your Music > Artists. I can understand why, if you saved the entire album, you'd want it to app...
2014-06-26 1:09:56 AM
2016-09-16 2:19:11 PM
Lukas1184
Newbie
3488 Views
3 replies
13 likes
Windows

3488 Views
3 replies
13 likes

Can't add local files to "your music"

Realizing that neither of these scenarios work... 1)I go to "local files" then try to click and drag songs into "your music->songs" 2)I go to a playlist that has local files and click the "plus" sign next to any local files (the plus sign just stays ...

bliargh
Music Fan
Realizing that neither of these scenarios work... 1)I go to "local files" then try to click and drag songs into "your music->songs" 2)I go to a playlist that has local files and click...
2014-04-28 7:53:24 PM
2016-09-15 3:45:20 PM
luk99
Newbie
7048 Views
6 replies
2 likes
Windows

7048 Views
6 replies
2 likes

Unread message notification will not go away

I've had a message in my Spotify inbox for about 4 months now. No matter how many times I open the message(or listen to the track inside) it continue to say I have 1 new message. This happens on all three computers that I have Spotify installed on. T...

rossisdead
Roadie
I've had a message in my Spotify inbox for about 4 months now. No matter how many times I open the message(or listen to the track inside) it continue to say I have 1 new message. This happens on all ...
2014-05-23 1:06:48 AM
2016-09-12 6:31:36 PM
dudebrosup
Newbie
18850 Views
43 replies
9 likes
Windows

18850 Views
43 replies
9 likes

SpotifyWebHelper continuously crashing with new update

I am running desktop Spotify ver 0.9.15.27 on Windows 7 and ever since I updated I keep getting messages saying SpotifyWebHelper has crashed. I'll close the program, but it will launch again and the cycle starts once more. Every so often clicking on ...

hyacinthblack
Newbie
I am running desktop Spotify ver 0.9.15.27 on Windows 7 and ever since I updated I keep getting messages saying SpotifyWebHelper has crashed. I'll close the program, but it will launch agai...
2014-12-12 10:32:59 PM
2016-09-07 10:13:19 PM
user-removed
Not applicable
7777 Views
25 replies
13 likes
Windows

7777 Views
25 replies
13 likes

Solved!! Help - Clearing play queue of automatic songs and playlists.

Hi, Sorry I'm new. I realise this problem has already been posted before, but I've not found the answer that I'm looking for! Basically I've double clicked a song instead of adding it to the play queue. This has now added the whole back catalogue to ...

Esk__
Newbie
Hi, Sorry I'm new. I realise this problem has already been posted before, but I've not found the answer that I'm looking for! Basically I've double clicked a song instead ...
2014-04-11 1:40:18 PM
2016-08-28 6:13:50 AM
user-removed
Not applicable
58619 Views
29 replies
7 likes
Windows

58619 Views
29 replies
7 likes

Home Dept ad wont play, causes crash?

Hi I'm using Spotify on my Windows computer and Andriod GS5 and every time the Home Dept ad comes on there is no sound and I am not able to change the song or use the pause/ play button. When I push pause/ play I am given the message of 'you can cont...

spiffysam
Newbie
Hi I'm using Spotify on my Windows computer and Andriod GS5 and every time the Home Dept ad comes on there is no sound and I am not able to change the song or use the pause/ play button. When I pus...
2014-09-23 4:48:15 AM
2016-08-27 4:18:18 AM
rifandaizm
Newbie
705 Views
2 replies
0 likes
Windows

705 Views
2 replies
0 likes

Solved!! how to create images for playlist

Hi there~ Recently, i created a playlist from my local file. However, there is no image for the playlistdoes any one know how to creat the image for the playlist?thx for the help

IceAva
Regular
Hi there~ Recently, i created a playlist from my local file. However, there is no image for the playlist does any one know how to creat the image for the playlist? thx for the help
2013-06-13 11:42:43 AM
2016-08-25 9:56:26 PM
holly_helper
Casual Listener
18986 Views
5 replies
3 likes
Windows

18986 Views
5 replies
3 likes

Solved!! Spotfiy Doesn't Play Playlists

Here's the issue. Spotify will launch and play everything not added as a playlist, that is, just click on a song in the main browser window. However, when that same song is added to a playlist, it won't play at all. So, no album or song will play onc...

jadamshapiro
Regular
Here's the issue. Spotify will launch and play everything not added as a playlist, that is, just click on a song in the main browser window. However, when that same song is added to a playl...
2013-05-09 3:44:00 AM
2016-08-06 7:09:15 AM
cmy
Casual Listener
62203 Views
12 replies
2 likes
Windows

62203 Views
12 replies
2 likes

Solved!! [Windows]Blank screens

Spotify update: We've posted a workaround to this issue here. Thanks for hanging in there - we're working on a permanent solution. Hi there, I'm a Premium user since 3 years and a half. The first couple of years I was super happy with the whole exper...

Kakatronia
Regular
Spotify update: We've posted a workaround to this issue here. Thanks for hanging in there - we're working on a permanent solution. Hi there, I'm a Premium user since 3 year...
2014-04-11 4:24:42 PM
2016-07-31 12:22:09 PM
fck-your-signup
Casual Listener
37462 Views
106 replies
5 likes
Windows

37462 Views
106 replies
5 likes

Move playlist to another account

My son used my account to find some music and added this to a playlist. Now that he has his own account he would like to move that playlist to his own account. Is there any way to do that?

mountainbikert
Newbie
My son used my account to find some music and added this to a playlist. Now that he has his own account he would like to move that playlist to his own account. Is there any way to do that?
2015-02-01 4:52:26 PM
2016-07-28 5:59:06 PM
dhugg
Regular
12769 Views
10 replies
0 likes
Windows

12769 Views
10 replies
0 likes

An error occurred. Please try searching again. Desktop issue!

I cannot seem to search for artists or tracks, keeps telling me the above. I can access an artist or the album if I have a track of theirs in my playlist, but cannot search using the search bar. Only seemed to become an issue in the past hour or so. ...

Thenotoriousdlc
Casual Listener
I cannot seem to search for artists or tracks, keeps telling me the above. I can access an artist or the album if I have a track of theirs in my playlist, but cannot search using...
2014-09-07 5:35:36 PM
2016-07-22 3:04:55 AM
dagirardin
Casual Listener
22982 Views
61 replies
3 likes
Windows

22982 Views
61 replies
3 likes

Solved!! Error 4 - No Internet connection detected

This is the first time it's ever happened - but even though my PC is connected to the Internet, my Spotify account can't detect a connection. I've already tried closing and re-opening Spotify, and have also restarted the computer. It's working fine f...

DanTheManGallag
Casual Listener
This is the first time it's ever happened - but even though my PC is connected to the Internet, my Spotify account can't detect a connection. I've already tried closing and re-opening Spotify, and ...
2014-06-08 4:21:39 AM
2016-07-10 5:15:28 AM
fearandsanity
Newbie
21072 Views
7 replies
1 likes
Windows

21072 Views
7 replies
1 likes

Solved!! Loading problem in spotify app and in web browser

Hi I'm new user and I have some problems in browsing lists in app & browser. It's shows loading indicator all the time. The same problem with top lists. I've tried clean install & it worked for a few seconds but then again its not working. On other P...

czincz93
Casual Listener
Hi I'm new user and I have some problems in browsing lists in app & browser. It's shows loading indicator all the time. The same problem with top lists. I've tried clean install & ...
2013-12-14 8:27:34 PM
2016-06-29 4:25:58 PM
a7med701
Newbie
13904 Views
19 replies
0 likes
Windows

13904 Views
19 replies
0 likes

Solved!! playing spotify using airport express

Can I play spotify on my stereo using the airport express? I have a windows laptop...

musicadwin
Newbie
Can I play spotify on my stereo using the airport express? I have a windows laptop...
2014-05-13 12:20:21 PM
2016-06-27 12:29:09 AM
Songthrush
Roadie
4271 Views
2 replies
0 likes
Windows

4271 Views
2 replies
0 likes

New iTunes playlists not displaying in Spotify?

Hi there, I recently upgraded to Spotify Premium and intend to start using it as my primary source for music. Unfortunately, Spotify doesn't seem to see all the playlists I've created in iTunes since last spring, when I first tried Spotify. Does Spot...

bsniz
Regular
Hi there, I recently upgraded to Spotify Premium and intend to start using it as my primary source for music. Unfortunately, Spotify doesn't seem to see all the playlists I've...
2013-03-20 6:50:16 AM
2016-06-21 11:26:05 AM
acousticlunatic
Newbie
2462 Views
6 replies
0 likes
Windows

2462 Views
6 replies
0 likes

How to Edit Playlist

Hi I would like to edit my playlist. How do I do it? i.e. Add and remove artists - songs. I can access Spotify from Windows - Mac - Ios so I would be happy to edit my playlist from any environment. Thanks

tedweitz
Newbie
Hi I would like to edit my playlist. How do I do it? i.e. Add and remove artists - songs. I can access Spotify from Windows - Mac - Ios so I would be happy to edit my playlist from any environ...
2013-05-15 7:08:53 PM
2016-06-04 11:34:17 AM
user-removed
Not applicable
68310 Views
6 replies
0 likes
Linux
Mac
Windows

68310 Views
6 replies
0 likes

Solved!! Spotify installer won't open, Windows 7

Okay - I've been experiencing some problems with Spotify for a while, but now I can't even install it! It all started when my Spotify tried to update itself, but I got an error saying that Spotify was already running, after which I'd start the task m...

slancinator
Casual Listener
Okay - I've been experiencing some problems with Spotify for a while, but now I can't even install it! It all started when my Spotify tried to update itself, but I got an error saying that Spotify wa...
2013-05-15 12:54:53 AM
2016-05-21 8:41:39 PM
user-removed
Not applicable
23340 Views
12 replies
0 likes
Windows

23340 Views
12 replies
0 likes

Solved!! Lowering volume

Hello! Recently I've been getting quite annoyed when I'm listening to music. Everything is completely fine when browsing the web and such. But once I fire up a game (Guild Wars 2 in this case), the volume level in spotify lowers a bit. I have a Logit...

Razorsteam
Casual Listener
Hello! Recently I've been getting quite annoyed when I'm listening to music. Everything is completely fine when browsing the web and such. But once I fire up a game (Guild Wars 2 in ...
2013-08-18 11:21:11 AM
2016-05-03 10:50:45 PM
lgm00
Casual Listener
14512 Views
4 replies
2 likes
Windows

14512 Views
4 replies
2 likes

Solved!! Can't change the order of the tracks in my playlist after updating to v0.9.15.27.g87efe634

Just like the title says.^ Whenever I try to (re)order the tracks in any of my own playlists it shows the following: http://i.imgur.com/5VXkq1G.jpg According to the forbidden/cant-do icon I don't have permissions. Oh and the search seems to be broken...

Tendency
Regular
Just like the title says.^ Whenever I try to (re)order the tracks in any of my own playlists it shows the following: http://i.imgur.com/5VXkq1G.jpg According to the forbidden/ca...
2014-12-12 12:01:36 PM
2016-04-14 6:29:50 PM
Viini1405
Newbie
5190 Views
3 replies
0 likes
Windows

5190 Views
3 replies
0 likes

Solved!! Latest release installation taking a long time.

Hello, I've just logged onto my Spotify to be told to restart Spotify to install latest version. I've done so and 20 minutes later its still installing. I have 30MG broadband so it shouldn't be taking this long. Anyone else had this problem?

Krispo
Casual Listener
Hello, I've just logged onto my Spotify to be told to restart Spotify to install latest version. I've done so and 20 minutes later its still installing. I have 30MG broadband so it shouldn't be takin...
2013-07-04 7:35:04 PM
2016-03-31 6:53:43 PM
Dvdthedrgn
Newbie
6515 Views
4 replies
0 likes
Windows

6515 Views
4 replies
0 likes

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