Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
James335
Casual Listener
59062 Views
78 replies
27 likes

59062 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
rednblu
Roadie
82264 Views
278 replies
21 likes

82264 Views
278 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5751 Views
1 replies
6 likes

5751 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146150 Views
0 replies
26 likes
Mac
Windows

146150 Views
0 replies
26 likes

Bug - can no longer drag albums to playlists

Just noticed this today. You used to be able to drag an album or EP name to a playlist to move all the songs at once. You can still highligt all songs with SHIFT and drag, but when you try using album title you get a circle with a diagonal line. Can ...

fishfingerrr
Regular
Just noticed this today. You used to be able to drag an album or EP name to a playlist to move all the songs at once. You can still highligt all songs with SHIFT and drag, but w...
2014-12-06 10:12:04 AM
2014-12-06 10:46:53 AM
Carina
Community Legend
235 Views
1 replies
1 likes
Windows

235 Views
1 replies
1 likes

Suspicious updates in my Activity feed

Hi all, So I started using Spotfiy about a month ago and ever since I've been following a fair few artists, however there's some strange stuff constantly being put on my activity feed from a couple of them. Example 1: http://puu.sh/digT3/07b2352765.p...

Dominhiho
Casual Listener
Hi all, So I started using Spotfiy about a month ago and ever since I've been following a fair few artists, however there's some strange stuff constantly being put on my activity feed from...
2014-12-05 8:06:54 PM
266 Views
0 replies
0 likes
Windows

266 Views
0 replies
0 likes

COUNTRY CHANGE

Hi, i've got an Spotify account in Spain but I moved to Argentina and now it doesn't work. I can log in but it says that I've got no conexion and there is a message that says I have to change the country in my profile. The thing is that when I go to ...

madanero
Regular
Hi, i've got an Spotify account in Spain but I moved to Argentina and now it doesn't work. I can log in but it says that I've got no conexion and there is a message that says I have to change the cou...
2014-12-05 3:34:40 PM
2014-12-05 5:37:33 PM
madanero
Regular
432 Views
8 replies
0 likes
Windows

432 Views
8 replies
0 likes

Search for apps - how to find Emerge?

Does this exist on the desktop player anywhere? If so, how do I find it? http://spotifyemerge.com/ This leads me to a broader question - why is there no "search for app" function??

triplea325
Regular
Does this exist on the desktop player anywhere? If so, how do I find it? http://spotifyemerge.com/ This leads me to a broader question - why is there no "search for app" function??
2014-12-04 6:51:59 PM
2014-12-04 9:19:16 PM
user-removed
Not applicable
231 Views
2 replies
0 likes
Windows

231 Views
2 replies
0 likes

The radio change automaticly and music stop.

When I listen a radio, an other, always the same, start and cut the lecture. I try to uninstall, I try to delete the radio but even that, she start again and stop the music.

walter1981
Casual Listener
When I listen a radio, an other, always the same, start and cut the lecture. I try to uninstall, I try to delete the radio but even that, she start again and stop the music.
2014-12-03 8:57:51 PM
202 Views
0 replies
0 likes
Windows

202 Views
0 replies
0 likes

Playlist radio station

There is a option when you right click on a playlist to make it a radio station... every time you try to do so i get an error message stting: Sorry, This Radio Station cannot be started. PLease try something else... Why have the option is it doesn't ...

SocialMicrobe
Casual Listener
There is a option when you right click on a playlist to make it a radio station... every time you try to do so i get an error message stting: Sorry, This Radio Station cannot be started. PLease try s...
2014-12-03 1:47:11 PM
296 Views
0 replies
0 likes
Mac
Windows

296 Views
0 replies
0 likes

I see this during syncing.. What is it?

While I was syncing with my phone. I see the third playlist to the right of "Starred". Has no name, and when I hover and click on the "Go to Playlist" overlay, nothing happens. It can be checked and unchecked though. How do I get rid of it?

cpetaling
Casual Listener
While I was syncing with my phone. I see the third playlist to the right of "Starred". Has no name, and when I hover and click on the "Go to Playlist" overlay, nothing happens. It can be checked and ...
2014-12-02 1:36:58 PM
2014-12-03 9:48:57 AM
Carina
Community Legend
293 Views
1 replies
0 likes
Windows

293 Views
1 replies
0 likes

Sound Card Glitch

I have found a Glitch with spotify! if you unplug whatever audio meathod you are using to listen to music, while playing music, it induces a Sound card glitch. It will loop the second that induced the glitch repedatly after you resume the music. As o...

XLG_DrTankHead
Regular
I have found a Glitch with spotify! if you unplug whatever audio meathod you are using to listen to music, while playing music, it induces a Sound card glitch. It will loop the ...
2014-12-02 2:36:17 PM
2014-12-03 9:44:41 AM
Carina
Community Legend
1137 Views
1 replies
0 likes
Windows

1137 Views
1 replies
0 likes

Upgrading from Windows XP to Windows 7 has resulted in jumpy, stuttery audio

Upgrading from Windows XP to Windows 7 has resulted in jumpy, stuttery audio when doing almost anything else on my PC I've tried adjusting my sound card/audio settings, but the problem still continues; I've also tried disabling hardware acceleration,...

AdrianPaul
Roadie
Upgrading from Windows XP to Windows 7 has resulted in jumpy, stuttery audio when doing almost anything else on my PC I've tried adjusting my sound card/audio settings, but the problem sti...
2014-12-02 12:39:36 PM
237 Views
0 replies
0 likes
Windows

237 Views
0 replies
0 likes

Spotify "ghosts" when Spotify is not minimized and another app appears in front.

I can't report this in the bug section, but if you leave the Spotify window open, and then layer anything else above the spotify window, a ghost outline of the spotify window clearly appears. If you minimize Spotify before then it's not an issue, but...

marsoups
Newbie
I can't report this in the bug section, but if you leave the Spotify window open, and then layer anything else above the spotify window, a ghost outline of the spotify window clearly appears. &nbsp...
2014-11-30 4:23:16 AM
2014-12-01 7:08:41 PM
Peter__
Community Legend
1458 Views
1 replies
0 likes
Windows

1458 Views
1 replies
0 likes

Spotify starts playing automatically again when Windows playback device changes on Windows 8.1

Hi all, I am using the Windows Desktop version on my private Laptop running on Windows 8.1. I am connecting my laptop to a different playback device (such as Bose Bluetooth speaker). When I pause the playing of songs in Spotify it always happens that...

hoopman_01
Newbie
Hi all, I am using the Windows Desktop version on my private Laptop running on Windows 8.1. I am connecting my laptop to a different playback device (such as Bose Bluetooth speaker). When ...
2014-12-01 11:37:55 AM
2014-12-01 7:03:46 PM
Peter__
Community Legend
285 Views
1 replies
0 likes
Windows

285 Views
1 replies
0 likes

searching

How come when i search for a song it does not show all of the tracks? For example I search for "Close To You" and the version from Al Martino is nowhaere to be found. CAN SOMEONE SEARCH "Close to you" and then sort the results by artist and tell me i...

Bertram
Roadie
How come when i search for a song it does not show all of the tracks? For example I search for "Close To You" and the version from Al Martino is nowhaere to be found. CAN SOMEONE SEARCH "...
2014-03-11 4:53:04 AM
2014-11-30 12:57:19 AM
Bertram
Roadie
2624 Views
4 replies
0 likes
Windows

2624 Views
4 replies
0 likes

[Title Update] Opening the Android App randomly kills playback on PC

I know I'm not losing my connection to the internet, but on 2 pcs now I'll get a couple of songs in, and then 1/2 way throught the 3rd or 4th song in, playback stops, and the active playing song changes to the same song (on both pcs) in one of my ran...

WingnutWilson
Music Fan
I know I'm not losing my connection to the internet, but on 2 pcs now I'll get a couple of songs in, and then 1/2 way throught the 3rd or 4th song in, playback stops, and the active playing song chan...
2014-10-03 10:53:44 AM
2014-11-29 5:28:47 PM
WingnutWilson
Music Fan
1777 Views
7 replies
1 likes
Windows

1777 Views
7 replies
1 likes

Account Desactivated

Hi Spotify, My account got desactivated and i want it back. I requested a refund because i had cancelled my subscription and my payment was done on paypal and i wanted to stop de payment because i dont use spotify during this month. But i will surely...

02hosting
Newbie
Hi Spotify, My account got desactivated and i want it back. I requested a refund because i had cancelled my subscription and my payment was done on paypal and i wanted to stop de payment b...
2014-11-27 3:15:18 PM
2014-11-27 3:50:59 PM
Carina
Community Legend
943 Views
1 replies
0 likes
Windows

943 Views
1 replies
0 likes

Radio is brocken

every time i dislike a song the song comes again after 3 songs with no dislike please help I DONT WANT JUSTIN BIBER

Denrie
Casual Listener
every time i dislike a song the song comes again after 3 songs with no dislike please help I DONT WANT JUSTIN BIBER
2014-11-25 4:30:59 PM
2014-11-26 4:37:56 PM
Denrie
Casual Listener
324 Views
2 replies
0 likes
Windows

324 Views
2 replies
0 likes

How can I see my removed facebook friends?

Hey, sorry for my English, I am from Germany. When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". I removed some friends once, how can I see their acitivties again? I still have...

Creatiive
Gig Goer
Hey, sorry for my English, I am from Germany. When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". &nbs...
2014-11-25 1:32:53 AM
2014-11-25 7:30:55 PM
Peter__
Community Legend
288 Views
1 replies
0 likes
Windows

288 Views
1 replies
0 likes

Can't open Spotify Website

Spotify suddenly would not open on desk top (Windows) so uninstalled and tried to reinstall but cannot open the spotify website. Can open any other website so not an internet connectivity problem. Have followed recommendations on all forums to try an...

carole1234
Casual Listener
Spotify suddenly would not open on desk top (Windows) so uninstalled and tried to reinstall but cannot open the spotify website. Can open any other website so not an internet connectivity probl...
2014-08-18 10:51:24 AM
2014-11-25 2:21:07 AM
brewCity_TK
Newbie
7088 Views
5 replies
0 likes
Windows

7088 Views
5 replies
0 likes

Music will stop playing from playlists under browse

Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the day. Randomly it will stop. When i look at the Spoti...

willmilesky
Casual Listener
Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the d...
2014-11-17 11:23:44 PM
2014-11-24 12:34:25 AM
willmilesky
Casual Listener
353 Views
2 replies
0 likes
Windows

353 Views
2 replies
0 likes

Can't access followed people (Following count is zero although I follow people)

I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists and recent activity for followed people, only the fol...

kinabengt
Casual Listener
I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists an...
2014-11-23 11:08:58 PM
2014-11-24 7:53:39 PM
kinabengt
Casual Listener
766 Views
2 replies
0 likes
Linux
Windows

766 Views
2 replies
0 likes

Solved!! Browse Feature stuck loading

I have an Asus WIndows 7 laptop and I have the latest version of spotify. When I click Browse, then genres/moods. and then pick a genre nothing loads except this how do I fix this. PLEASE HELP

varshaoforange
Casual Listener
I have an Asus WIndows 7 laptop and I have the latest version of spotify. When I click Browse, then genres/moods. and then pick a genre nothing loads except this how do I fix this. PLEAS...
2014-04-18 9:47:21 AM
2014-11-24 7:26:32 PM
Peter__
Community Legend
1533 Views
10 replies
2 likes
Windows

1533 Views
10 replies
2 likes

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