Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • James335
  • Casual Listener
  • 59248 Views
  • 78 replies
  • 27 likes
  • 59248 Views
  • 78 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 82599 Views
  • 278 replies
  • 21 likes
  • 82599 Views
  • 278 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5769 Views
  • 1 replies
  • 6 likes
  • 5769 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146163 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146163 Views
  • 0 replies
  • 26 likes

Spotify desktop no audio

As of this afternoon, I hear no audio when I run spotify desktop. I checked system volume settings, output device selection, etc. I've rebooted. And other apps, like iTunes work. Perhaps coincidentally I just installed the latest version of iTunes. O...

  • Newbie
  • As of this afternoon, I hear no audio when I run spotify desktop.  I checked system volume settings, output device selection, etc.  I've rebooted. And other apps, like iTunes work.  Pe...
  • user-removed
  • Not applicable
  • 908 Views
  • 1 replies
  • 0 likes
  • Windows
  • 908 Views
  • 1 replies
  • 0 likes

Playlists missing from old Spotify account.

This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing music with friends, without having to delete all my ol...

  • Newbie
  • This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing mus...
  • Carina
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • Windows
  • 249 Views
  • 1 replies
  • 0 likes

Reporting a bug for the windows player

I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable and I can press play with once, but as I do the player st...

  • Casual Listener
  • I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable an...
  • gnerg
  • Casual Listener
  • 310 Views
  • 2 replies
  • 0 likes
  • Windows
  • 310 Views
  • 2 replies
  • 0 likes

Personal Tracks - Is there an option to tell Spotify not to play them?

When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I would get a notice saying "can't play current track...

  • Newbie
  • When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I ...
  • Peter__
  • Community Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • Windows
  • 488 Views
  • 1 replies
  • 0 likes

Disconnect everywhere issue

Hello, I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect from home, I cannot connect to Spotify at the office. Even thoug...

  • Newbie
  • Hello,   I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect fr...
  • Peter__
  • Community Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • Windows
  • 403 Views
  • 1 replies
  • 0 likes

Controlling play on iPhone from my PC

So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone. But what I want is to play music on my iPhone (connected to me hifi), controlled from my desktop where I work. It work...

  • Casual Listener
  • So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone.    But what I want is to play music on my iPhone (con...
  • Peter__
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • Windows
  • 294 Views
  • 1 replies
  • 0 likes

Can't use music hotkeys to control Spotify

I'm running Windows 8.1 on an Asus N56VB. It has integrated the play, pause, next, previous buttons, as almost any other laptop. But they don't work with Spotify. I have nothing else opened, and still can't get them to work with it. How do I fix it? ...

  • Visitor
  • I'm running Windows 8.1 on an Asus N56VB.   It has integrated the play, pause, next, previous buttons, as almost any other laptop.   But they don't work with Spotify. I have nothing...
  • Peter__
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • Windows
  • 288 Views
  • 1 replies
  • 0 likes

CONTINUED PROBLEMS COPYING HTTP AND PASTING TO FACEBOOK

Well here we go again...I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week and the problem is still there!! Does anyone know ho...

  • Casual Listener
  • Well here we go again...I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week a...
  • Carina
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Windows
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Cant view band pages

Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' wont load either.

  • Casual Listener
  • Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' ...
  • medion345
  • Casual Listener
  • 1120 Views
  • 2 replies
  • 3 likes
  • Windows
  • 1120 Views
  • 2 replies
  • 3 likes

Synchonize an other newly created account with Facebook

Hello, people. I just created a new Spotify account, so I wouldn't have to go to the trouble of deleting my playlists one by one. Thing is, I also want to synchronize that new account with my Facebook profile, which in itself is still associated with...

  • Visitor
  • Hello, people.   I just created a new Spotify account, so I wouldn't have to go to the trouble of deleting my playlists one by one. Thing is, I also want to synchronize that new account with...
  • Rodrigo
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Windows
  • 240 Views
  • 1 replies
  • 0 likes

Profile recently played song?

Hi, I just wonder do the profiles on Spotify just show last played artis or is it possible ot make it show last played songs? And sorry if asked 1000times...

  • Newbie
  • Hi, I just wonder do the profiles on Spotify just show last played artis or is it possible ot make it show last played songs?   And sorry if asked 1000times...
  • hans-jürgen
  • Roadie
  • 1032 Views
  • 1 replies
  • 0 likes
  • Windows
  • 1032 Views
  • 1 replies
  • 0 likes

Help With Raising/Lowering Volume With Keyboard

I'm using a Logitech K360 keyboard currently that has buttons for play/pause, forward, backward, volume up, volume down, and mute. I usually play music with spotify while playing games, but the only hotkeys on my keyboard that work with spotify are t...

  • Newbie
  • I'm using a Logitech K360 keyboard currently that has buttons for play/pause, forward, backward, volume up, volume down, and mute. I usually play music with spotify while playing games, but the only ...
  • user-removed
  • Not applicable
  • 824 Views
  • 1 replies
  • 1 likes
  • Windows
  • 824 Views
  • 1 replies
  • 1 likes

Solved!! The end of Spotify App on Desktop platform?!

Hi, I saw a notice that in next updates Spotify will going to kill its Apps on Desktop Client Service!?Check here. https://gigaom.com/2014/11/03/spotify-kills-its-app-platform-three-years-after-its-launch/

  • Roadie
  • Hi, I saw a notice that in next updates Spotify will going to kill its Apps on Desktop Client Service!? Check here. https://gigaom.com/2014/11/03/spotify-kills-its-app-platform-three-years-after-i...
  • krikelin
  • Community Legend
  • 8027 Views
  • 17 replies
  • 1 likes
  • Windows
  • 8027 Views
  • 17 replies
  • 1 likes

Solved!! Can't Delete Playlists

Whenever I delete a playlist thru the Spotify Desktop app in Windows, within a minute or so the playlist reappears. I also can't rearrange my playlists. Same problem. After a minute or so they go back to the same order they were. Please help. would r...

  • Casual Listener
  • Whenever I delete a playlist thru the Spotify Desktop app in Windows, within a minute or so the playlist reappears. I also can't rearrange my playlists. Same problem. After a minute or so they go bac...
  • Carina
  • Community Legend
  • 19584 Views
  • 5 replies
  • 0 likes
  • Windows
  • 19584 Views
  • 5 replies
  • 0 likes

Solved!! No sound for 2 months. I'm done.

This is a problem for many I've found but no help from Spotify itself other than "Make sure your volume is turrned up." I've uninstalled it. I'm amazed there is no answer for this issue that so many have. Mine just stopped while in the middle of play...

  • Regular
  • This is a problem for many I've found but no help from Spotify itself other than "Make sure your volume is turrned up." I've uninstalled it.  I'm amazed there is no answer for this issue that so...
  • nanrector
  • Regular
  • 1146 Views
  • 2 replies
  • 0 likes
  • Windows
  • 1146 Views
  • 2 replies
  • 0 likes

Help pleaese! Posted before but not fixed

I have reinstalled multiple times but nothing is working!! Got premium to see if it would make a difference somehow but nope nothing!! Please help its frustrating!

  • Casual Listener
  • I have reinstalled multiple times but nothing is working!! 😕 Got premium to see if it would make a difference somehow but nope nothing!! Please help its frustrating! 
  • Josh
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Windows
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't show similar artist tab.

Hello everyone, Since this morning spotify doesn't show the similar artists tab for a lot of artists (see below -> Overzicht = Overview & Biografie = Biography). Does anyone know what the problem may be? Thanks, Wes

Naamloos.jpg
  • Casual Listener
  • Hello everyone,   Since this morning spotify doesn't show the similar artists tab for a lot of artists (see below -> Overzicht = Overview & Biografie = Biography).    ...
  • subscriber360
  • Casual Listener
  • 4215 Views
  • 32 replies
  • 5 likes
  • Windows
  • 4215 Views
  • 32 replies
  • 5 likes

QUESTION ABOUT OFFLINE SWITCH IN MY SONGS FOLDER

Hello, sorry for my english, it´s not my mother tongue. I am trying to put songs offline in the desktop version of spotify but I see there is no posible to switch to available offline in the My Music/Songs section, but in the playlist that is posible...

  • Visitor
  • Hello, sorry for my english, it´s not my mother tongue. I am trying to put songs offline in the desktop version of spotify but I see there is no posible to switch to available offline in the My Music...
  • Swanny
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • Windows
  • 295 Views
  • 1 replies
  • 0 likes

Left side frame will not allow me to adjust it wide enough

Currently I am only able to drag the desktop's left side frame to a width which is not wide enough for me to read all of the text in my Playlists. I would like to be able to drag it further towards the right. I turned off the Activity frame on the ri...

  • Roadie
  • Currently I am only able to drag the desktop's left side frame to a width which is not wide enough for me to read all of the text in my Playlists. I would like to be able to drag it further towards t...
  • vbartoloma
  • Roadie
  • 278 Views
  • 2 replies
  • 0 likes
  • Windows
  • 278 Views
  • 2 replies
  • 0 likes

Discover Tab

I cannot find the discover tab that I used to have. I have searched the web and found that it is now located under browse but it is not showing up there for me. I only have the options of overview, top lists, genres&moods, news, new releases, and hig...

  • Newbie
  • I cannot find the discover tab that I used to have.  I have searched the web and found that it is now located under browse but it is not showing up there for me.  I only have the options of...
  • jmalibeeson
  • Roadie
  • 349 Views
  • 1 replies
  • 0 likes
  • Windows
  • 349 Views
  • 1 replies
  • 0 likes