cant open my music in my account

[luiscastillo]

my account works perfectly on other devices but not this new laptop

[Yordan]

Hey there, @luiscastillo,

Welcome to the Spotify Community!

Do you get any specific error messages? Could you share them here along with some additional details regarding what's happening on your end? If you haven't already, try performing a clean reinstall of the app - this will take care of any potentially corrupted cache and ensure you're running the latest version of Spotify.

In case you're having playback issues, check out this article.

Hope this helps! Let us know how it goes 👍