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ANDROID Since premium ended on my phone. Entire catalog of songs have vanished from playlists/albums

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ANDROID Since premium ended on my phone. Entire catalog of songs have vanished from playlists/albums

Ever since premium trial ended, I cant seem to find any songs at all on any album or playlist, I can still find songs individually from search but playing them is a no go since I added many of those songs i listen to playlists and those are now permanently on shuffle and albums are as well since they feature songs that were added, the green checkmark.

 

I'm afraid I may have to reinstall the phone itself for this to go away which I won't do.

 

Anyway, about the shuffle; Recently I learned that non-shuffle is a premium thing. Odd, and very frustrating too. On pc and ipad pro this is isn't an premium feature but smart shuffle is gone I noticed. Although premium wasn't activated on those devices. 

 

So any clue how to resolve this? Spotify support is of no use, I tried all of their remedies. 

 

This cant be a region lock since my country shows all songs no issue and it hasn't changed at all. 

 

Only device affected is my galaxy s23 ultra.

 

SCREENSHOTS:

1. Songs I've added are there as they should be but aren't visible and playable.

 

2. reported status of spotify from downdetector.com

(one thing to mention is that  they aren't talking about this issue in the comment section. Only one comment was way down if you scroll enough.)

Screenshot_20240917_160431_Spotify.jpg
Screenshot_20240913_121712_Chrome.jpg

Accepted Solutions
Marked as solution

I know now that this is by design. They have your main account and any new accounts you try to create to avoid it bound to this play on demand thing, (if you're using smartphones to my understanding ) Or lack thereof. See this thread; https://community.spotify.com/t5/iOS-iPhone-iPad/Can-t-select-songs-Can-only-shuffle-play-Please-hel...

 

after reading the solution there on the last page, I managed to restore songs to app albeit only when being played directly from the desktop version of spotify web player on any web browser using a smartphone. if you change playback back to your phone, the songs immediately Vanish again. So, not a permanent solution and the audio is worse somehow.

 

Still, why does this have to happen? Had I known I wouldn't have taken premium trial ffs. I guess they lure you in with the premium free month and then you gotta do some research to find out you've been locked out of best version of spotify. Not everyone wants to use premium. Money does not grow on trees. REVERT THIS CHANGE NOW STAFF! THIS HAS BEEN LIKE THIS FOR SEVERAL YEARS!

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1 Reply
Marked as solution

I know now that this is by design. They have your main account and any new accounts you try to create to avoid it bound to this play on demand thing, (if you're using smartphones to my understanding ) Or lack thereof. See this thread; https://community.spotify.com/t5/iOS-iPhone-iPad/Can-t-select-songs-Can-only-shuffle-play-Please-hel...

 

after reading the solution there on the last page, I managed to restore songs to app albeit only when being played directly from the desktop version of spotify web player on any web browser using a smartphone. if you change playback back to your phone, the songs immediately Vanish again. So, not a permanent solution and the audio is worse somehow.

 

Still, why does this have to happen? Had I known I wouldn't have taken premium trial ffs. I guess they lure you in with the premium free month and then you gotta do some research to find out you've been locked out of best version of spotify. Not everyone wants to use premium. Money does not grow on trees. REVERT THIS CHANGE NOW STAFF! THIS HAS BEEN LIKE THIS FOR SEVERAL YEARS!

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