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İ need help

İ need help

For 3 months ago
İ paid 12.99 tl (means 4$) the normal price for turkey
For the spotify premium
But for 3months i started to pay 56.99 tl (means18$)
So i open the spotify receipt and click to the prices
And when i click the prices which is 56.99tl it turns 12.99 tl
Spotify is stealing my money 😄 can anyone help me
And sorry about mu bad english
Reply
1 Reply

Hey @arhan

 

It seems you may have multiple Spotify accounts, I suggest you contact support so they can assist you with solving your issue 🙂

 

You can contact support on twitter @SpotifyCares Or you can email Support here.


If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂

I hope this helped solve your issue 🙂

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