1 Year Anniversary Referral Link Not Working

[ms_tin]

I received a 1-year anniversary notification from Spotify 8 days ago with a referral link for two people for 2-month free premium subscription. I tried clicking on the "Give Premium" link but it does not work. It redirects to "Page not found" that says "404s and heartbreaks". Hope to get help on this! Thanks in advance!

[Joan]

Hi there @ms_tin,

Thanks for reaching out. Consider trying to open the link in an incognito window, on different devices and on different networks, this should help with any temporary hiccups with the webpage itself.

Hope this helps.

[ms_tin]

Hello! I tried this but the page still does not work. Can this be because of my region? I am from the PH. Is this referral promo available in my region?

[Lyubka]

Hey @ms_tin,

Thanks for getting back to us.

This offer should be available in the Philippines. You can get the referral link here (spotify.com/send-premium).

We'd advise that you first log in on our website and then open the link to see if that'll do the trick.

Hope this helps. Let us know how it goes 🙂 

[ms_tin]

It still does not work. Please see attached photo. Is there any other way to claim a referral link? 

[Joan]

Hi @ms_tin,

Thanks for the reply. Could you please confirm what devices and networks you've tested on so far so we can look into this more. Also if you are using a VPN of some kind, disable it as it can cause such issues.

Keep us posted.