Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Australia
Device
Apple Watch
Operating System
iOS 14 and watch os 7
My Question or Issue
My question is I just bought the Apple Watch with cellular to use Spotify when running with watch, Away from my phone. I just learnt you do not allow this however. You just released a beta which does. I Scavanged across the internet to find a way to get it, I contacted support they said they didn't know how I could get it. So my question is can you give it to me so I can listen to music on my watch away from my phone. I had to get a free trial of Apple Music which sucks cos its Apple Music and would love the capability to use my apple watch away from the phone with headphones and out of speakers to play music. IM
Very disappointed that spotify has not yet developed an APP that can utilize this feature. One more reason to consider switching to a new service.
On every website I've checked people are complaining about Spotify. I just wonder if the blame is really on Spotify. After all, Apple is known to keep its features to itself leveraging themselves against competition (ehem Apple Pay ehem). So, maaybe Apple might have hindered Spotify all along to promote Apple Music.
Any news here? Are we out of the beta yet? Is it now available for everyone? Can we now after years finally use spotify on apple watch cellular without taking the iPhone with us? Come on guys this is annoying!
Hey everyone,
Thanks for searching for the answer you need here.
We appreciate your feedback and have passed it on to the right folks at the developer team. We're constantly looking for ways to improve your Spotify experience across all platforms and running tests with different features. So it's possible that you might see something on the app your friend doesn’t, or get a brand-new feature for only a temporary period. Click here to learn more about Spotify tests.
The best thing you can do is always keep the app up to date with the latest version. This way you'll get access to all new features, as soon as they're available.
Hope this shines a bit of light on the matter. We'll be here if you have any other questions.
@Acura1 - The blue beta tag was removed from the watch app sometime last month. So in the US, the feature seems to be out of beta. Hope this helps
Hey @mindcycler,
Thanks for reaching out to the Community.
As @Mihail mentioned before, we're constantly testing new features and improvements to deliver the best possible experience. Although we can't commit to a timeline for when this feature will be rolled out to everyone, we'll make sure to pass your feedback on to the team in charge.
In the meantime, we recommend keeping the app updated so you don't miss out on new features.
If you need anything else, give us a shout.
Cheers!
I get that but the most frustrating part for me is that it works for my wife but not for me. We're on the same family Spotify account.
Hi @CarlosE
I recently bought an apple watch in the USA precisely so I don't have to bring my phone on runs and use spotify. After many attempts, I am not able to play spotify without my phone, even though I have a brand new apple watch SE, with LTE. Can you please clear things up and tell us if this feature is available to all spotify users in the USA, or still only beta users? The press coverage back on Nov. 2nd made it seem like it was rolling out to everyone, which prompted me to make the purchase.
Thank you.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…