Artist page claim never processed. Someone else posting on page now too.

[Longabaugh]

I tried claiming my artist page before this could happen and it was never processed and now someone else has posted music on my artist page. My artist name is Quiet Mountain and do not wish to make a twitter for it unless thats what it takes to claim my page. I do have a bandcamp to prove it: https://quietmountain.bandcamp.com/

I uploaded to spotify via Landr. Someone else has posted their own music (the album Wilderness) on my artist page. How do I resolve this?

-Anthony

[Maxim]

Hey @Longabaugh,

Thanks for coming to the Community.

If you've applied for verification/Spotify for Artists access, you should hear back soon don't worry. If you've still not heard in a couple of weeks, you might want to give them a shout via the contact form to check you added enough info for them to check the request. Not authorising a Twitter is likely one of the reasons why they weren't able to approve your request.

Here's where you can reach them: https://artists.spotify.com/contact.

They should be able to help you more 🙂

Thanks.

[Longabaugh]

Thank you so much! I've gotten in touch with them via their Twitter support
page so I hope to hear back on the issue more very soon. Thanks again.

[Maxim]

The best way to reach out to the Artist Services team is through the contact form, not via Twitter 🙂

https://artists.spotify.com/contact

[Longabaugh]

Ok! Twitter ended up directing me to the same page as well, thanks again. Will update on what happens.