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Bug with queues when reordering a queue of more than 11 different podcast episodes

Solved!

Bug with queues when reordering a queue of more than 11 different podcast episodes

Hi, there's a bug with queues when reordering a queue of more than 11 different podcast episodes. If you add 11 different episodes on free or premium on Spotify for windows (64 bit) desktop app 1.2.36.959.g04bf500c, the queue doesnt reorder and duplicates podcast in that queue.

Plan

Free/Premium

Country

UK

Device

Spotify for windows (64 bit) desktop app 1.2.36.959.g04bf500c

Operating System

Spotify for windows (64 bit) desktop app 1.2.36.959.g04bf500c

 

My Question or Issue

Hi, there's a bug with queues when reordering a queue of more than 11 different podcast episodes. If you add 11 different episodes on free or premium on Spotify for windows (64 bit) desktop app 1.2.36.959.g04bf500c, the queue doesnt reorder and duplicates podcast in that queue.

Reply

Accepted Solutions
Marked as solution

Hi there @pentester493,

 

Thanks for reaching out to the Community and welcome!

 

I just tried to follow the steps you sent and had no issues reordering the queue, so let's see what is happening. First up, let us know if this happens with just one device and if you've tried any troubleshooting steps to fix it (e.g., a reinstallation, a soft reset, or a different device).

 

If you haven't tried anything, we'd suggest starting with a clean reinstall of the Spotify app. You can also check if you can replicate the behavior from a different device or the Web Player

 

Lastly, would you mind sending us a video recording of this behavior? You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

 

We'll keep an eye out for your reply!


 

Susan_GPModerator
Help others find this answer and click "Accept as Solution".
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View solution in original post

1 Reply
Marked as solution

Hi there @pentester493,

 

Thanks for reaching out to the Community and welcome!

 

I just tried to follow the steps you sent and had no issues reordering the queue, so let's see what is happening. First up, let us know if this happens with just one device and if you've tried any troubleshooting steps to fix it (e.g., a reinstallation, a soft reset, or a different device).

 

If you haven't tried anything, we'd suggest starting with a clean reinstall of the Spotify app. You can also check if you can replicate the behavior from a different device or the Web Player

 

Lastly, would you mind sending us a video recording of this behavior? You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

 

We'll keep an eye out for your reply!


 

Susan_GPModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

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