Cómo entro al chat?

[#1]

Hice pre pago y no se reflejó, no me pusieron en premium

[Joan]

Hi there,

Thanks for reaching out and welcome aboard! Hope you don’t mind us responding in English, as this is the official language of the Community. Try logging out and back into the app, as sometimes Premium does not appear right away. Make sure to always double check on your account page if your account is Premium. If you see free there, then the payment hasn't gone through. Double check your payment method to see why and try again.

Hope this clears things up.