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Can't access DJ

Solved!

Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.
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93 Replies

Not visible on mine either. US premium paid user iOS v8.8.12 ๐Ÿคท 

I've tried it all and it still is not available for me. 

Ugh! Same problem...

I'm having the same trouble. I'd like to try out the new DJ AI but it's not showing up for me. I'm an individual Premium user in the US. Updating the app didn't work.

Same issue here ๐Ÿ˜ž

Since it is in beta, those of us that are not seeing it probably weren't chosen to participate in the beta rollout. Also, it is currently only available for United States and Canada so that might also affect some people.

 

I'm having the same issue. I updated, uninstalled and reinstalled and still nothing. I'm a student premium user

Marked as solution

Hey folks!


DJ is currently gradually rolling out to all Premium users in the US and Canada. If you're on Premium in these regions and not seeing it at the moment, rest assured it's coming your way. Hope you enjoy! ๐Ÿ™Œ๐Ÿผ

Tip: For more info regarding this feature, check this article over here ๐Ÿ™‚
Cheers!

VasilModerator
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The answer no one wants to hear is WAIT FOR GA (general audience) RELEASE. YOU/WE were not chosen (for the beta). But if they want to be nice to loyal early adopter users like us, maybe weโ€™ll be included in next wave. Unless it goes from canary to whole hog. ๐Ÿ™‚

Same here, I'm am in the US, just updated my app (8.8.12) and no DJ card anywhere on the music feed.

Hi, I am using the premium version of this app and ive been seeing alot of people use the new AI DJ how do i access him? I updated to latest update but i dont think it was in it

 

I am profoundly disappointed that more than a week after the new AI DJ feature was announced I still do not have access to it. I have been a premium subscriber for years and it is extremely frustrating to hear about an exciting and fun new feature and then not be able to give it a try. I've updated my app, logged out and back in, and tried everything I can think of. My friends have it and are talking about it. All I can say is that I don't have it yet. I wish I was more valued as a customer. Why announce something and make a big splash of you're going to take weeks and weeks to actually roll it out. And what determines who gets it when? Like I said, I've paid for a premium subscription for years. Guess that doesn't count for anything?

I got it like 3 days ago, it's really cool, y'all are missing out!!!! jk jk jk it takes a second I guess, if you've been a customer for a while like I have or like other's have, I bet you're next in the beta roll out, just be patient, it should be in fact coming to everyone in like another week or two at most.

The Spotify DJ is only available in the US and Canada. When is the Spotify DJ coming to other countries?

Plan

Premium/Family

Country

USA

Device

iPhone 14

Operating System

iOS 16.3.1

Spotify version

8.8.14.607

 

I have the Premium/Family Plan. DJ is showing up for some of my kids, but not for me. Why do I not have it? 

 

 

 

Our family is having this issue too. Hope someone will reply with help and an explanation or a fix.

I have Spotify premium but still canโ€™t get the Ai Dj to play and Iโ€™m in the States 

Same Iโ€™ve uninstalled and relogged in and itโ€™s still not there my app is fully updated to 8.8.14 after 2-3 weeks I should I have it by now 

I have the same problem everyone on the family plan has ai dj except for me, Iโ€™ve been trying to get at Spotify for a week now 

If this is solved, why is there an open IOS ticket currently under investigation for the exact same thing that was "passed along to the appropriate team"? As far as that goes why would Spotify release an announcement that this was released to North America if it was an incremental rollout? Seems like a bug... 

 

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