Can't hear any sound on Google cast (Google nest WiFi points)

[heemayl]

Plan

Premium

Country

Bangladesh

Device

Google Nest WiFi (https://store.google.com/product/nest_wifi)

My Question or Issue

Spotify app (Android/Desktop) seems to be seeing the cast-able devices (Google Nest WiFi points) but when I cast to them there's no sound at all. I can hear the sound when I switch the sink to the device itself (phone/desktop). Also, when I play a song using Google assistant directly on the WiFi points, there's no sound as well (although it says it's playing the song on Spotify).

This has started happening from today, it was all good yesterday. And I also tried restarting the devices. FWIW, The Spotify app on my phone/desktop was last updated 4 days ago and I can hear sounds from other apps when I cast them to the WiFi points.

[Alex]

Hey @heemayl,

Thanks for reaching out about this in the Community.

You can try running a reset to factory settings on the WiFi points. Afterwards, check if there are any firmware updates available and let those run.

Keep us in the loop on how you get on with this.

[heemayl · Accepted solution]

@Alex It has suddenly started working again from today!! I didn't do anything, in particular, today after the things I did yesterday.

Thanks for your response anyways.