Can't seek music on Spotify

[frost5]

I can't seek to a specific time stamp using the seekbar in Spotify Android

[AlejaR]

Hey there @frost5,

Thanks for posting in the Community and welcome. We've gone ahead and moved your post since it fits better here on this board.

Just to confirm, is your account on our free service or is it Premium? If your account is on free service, we can confirm the behavior you're describing is expected. Our free experience on mobile is different, so feel free to read more about it here.

Since the free tier on mobile has some playback limitations, such as selecting a specific song or listening in a desired order, moving the slider to choose a part of a track is also not currently available for created playlists or albums. However, it's still available in selected playlists created for you, like the Daily Mix or some podcasts as well.

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

[Rdale94]

I have a paid sub and have this same issue so

[Eni]

Hey there @Rdale94, 

Thanks for reaching out about this here in the Community. 

Could you let us know which troubleshooting steps you've already tried? That way we can avoid repeating any steps.

If you haven't tried performing a clean reinstall of the app yet. we suggest that you do so by following these specific steps. 

If the issue persists. would you mind sending us a short screen recording of the issue happening so we can take a closer look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

Let us know how it goes.