Can't Access AI DJ

[counting_sheep0]

Plan

Premium

Country

Australia

Device

(iPhone 14 Plus, Macbook Pro 2020)

Operating System

(iOS 10)

My Question or Issue

I know its really only just started rolling out in Australia but all my family and friends with premium accounts can access it. I've tried all the usual tactics; clearing the cache, logging out and logging back in, uninstalling and reinstalling but I still can't access it.

So I was wondering if i couldn't access it because my plan is currently being paid through a gift card? Or have I just been unlucky? 

I'm actually getting really fed up with not being able to find it anywhere.

[OscarDC]

Hey @counting_sheep0,

Thank you for reaching out to the Community and welcome. 

You don’t have to worry about it. The DJ feature is currently still gradually rolling out to Premium users in select markets. So, if you’re on Premium (regardless of the payment method), in a market where DJ is available and not seeing it at the moment, rest assured it’s coming your way. 

Hope this helps. If you have any additional questions, don't hesitate to ask. 

[Lionboy20]

Yeah but my family is on a family plan in Australia. They all have it except me. I have uninstalled reinstalled logged out logged in deleted the cache updated the app logged in on my dads phone to try and get it to work but the dj has not shown up each time. So i don't know how its slow rolling in if a family plan should have it all at the same time.