Canjie una tarjeta amiga para premium pero sigo con Spotify gratis

[#1]

Compré una tarjeta para Spotify premium canjie el código y me puso ya eres premium pero al meterme a Spotify está el gratis y me pide que me suscriba a premium

[AlejaR]

Hey there,

Thanks for posting in the Community and welcome.

It is possible you logged in into a free account. This can be the reason why you can't see the Premium service. We suggest you check the details the account you logged in with these steps:

1. Go to Home.
2. Go to Settings.
3. At the top of settings, you can see the plan you are currently.

If you aren’t certain about the details you used to register on the app, go to password reset and enter possible email addresses you own. When you enter an email that's registered with Spotify, you'll get a password reset message for that email.

Note: Keep in mind there are a few ways to sign up, e.g. with email, phone number, Facebook, Apple, or Google. Try logging in with these, your Premium account may be linked to one of these options as well.

If you need anything else, the Community is here for you.

Cheers!