Cannot Redeem Google Home Mini - Australia

[Aellerbock]

Plan

Premium

Country

Australia

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hi, Looking for some help..

I Registered interest as was already a premium subscriber - recieved email that the google mini was now available that i had reserved on the 24/4/19.

I have clicked the 'get it now' link everyday since then up until today where i am posting for help on the matter.  

'We're sorry but you're not able to redeem at this moment.'

If i have missed this now due to never being able to redeem that's really upsetting

I have an Australian account.

[Maddieggm]

I signed up today and am having the same issue. I would not have signed up if there were none of the promotional items left (which you can’t actually find out). 

[timnxn]

I too am having the same issue. Please let us know when we can expect to take advantage of this offer.. I would not have signed up for Family if it wasn't for the free Google home mini!

[Guido]

Hey @Aellerbock, @timnxn and @Maddieggm,

Thanks for getting in touch,

Here's steps on how to participate. It's alright if you don't receive the promo code via e-mail as you can see in step 2.

1. Register for the Google Home Mini  offer here.
2. Redeem the Google Home Mini here. You don't need the code from the e-mail.
3. Follow the steps to the Google Store checkout
4. Log in with your Spotify account
5. Select color and click 'Buy'

Hope it helps. Let us know if you have further questions.

Have a nice day.