Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot connect to Chromecast under any circumstances

Cannot connect to Chromecast under any circumstances

Neither Android nor iOS will connect to Chromecast. Problem began last week that we noticed. Standard "troubleshooting" FAQ is of zero help.

 

The app seems to time out after attempting to connect.

Reply
3 Replies

Same issue here. I see the spotify logo with the loading 'dots' then it goes right back to my chromecast wallpaper.

 

Using an HTC one M8

I was hoping for a solution from the community, but Spotify responded quicker. They had me log in to their test account, which caused the app to crash. After successfully logging in to the test, I was able to get it to connect. Logging back in to my account caused another crash. After I logged in to my account again, I was able to connect. I am however, having the problem again. They thought it was related to the cache being corrupt, but I cleared just that and logged back in again. Still issues.

same issue here, I dont have a premium account though, I wonder if Spotify is going to paywall streaming through chromecast

Suggested posts