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Changed phones, downloaded new spotify app to new phone, can't access my premium account from there

Solved!

Changed phones, downloaded new spotify app to new phone, can't access my premium account from there

Can I carry over my playlists from my old phone via my premium account?

Many thanks

Maeve

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Accepted Solutions
Marked as solution

Your Premium and playlists are tied to your Spotify account which is stored remotely, so it should just be a case of logging in using the same details.

Double check your login on your new device, it is so easy to have two accounts unknowingly, one with a Spotify username and another using Facebook.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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2 Replies
Marked as solution

Your Premium and playlists are tied to your Spotify account which is stored remotely, so it should just be a case of logging in using the same details.

Double check your login on your new device, it is so easy to have two accounts unknowingly, one with a Spotify username and another using Facebook.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I have just signed in with my username and password however, when I try to log in to Spotify with my new iPhone 5s I am unable to access my account. It tells me I need to create account, but I already have one

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