Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
The first time I heard a Chick-Fil-A ad, I was completely shocked. I find it extremely vile that you allow this hateful company to have ads on your app.
If you don’t already know, here’s the tea;
Chick-Fil-A is a very religious company. I know that about them and I completely respect that, but that’s not the issue. They have donated millions of dollars towards anti-LGBTQ+ foundations. As a pansexual female with a girlfriend, I find this highly disrespectful and hateful. If you guys continue to allow Chick-Fil-A to run ads on your app, I’m going to have to delete my account.
I’m not sure if this is the correct section to post this in, since the others weren’t allowing me to post in them.
-Clementine Cashmore.
Hey @ClementineCash,
Can you let us know the following:
Thanks!
Pay premium so you don't have any ads
Chick-Fil-A is paying for your music.
Please don't, it's like the one ad that isn't annoying on all of spotify
I just got my own ad from this hate filled company myself and during pride month too.
The incident occurred at 11:45pm on June 5th. I'm using my Android mobile phone. Spotify version 8.5.8.567. It was advertising some salad.
I don't mind getting ads most of the time, but not from people who want people like me dead. If I could opt out of certain ads, that would be awesome.
I just got another one. The incident occurred at 12:13pm on June 19th. I'm using my Android mobile phone. Spotify version 8.5.8.567. It was advertising a barbecue bacon chicken sandwich. Please take this hateful company off of my advertiser list.
Just heard this ad. Supporting an organization that gives money to people who want my family to not exist... it's just unsettling and gross.
Ad was something along the lines of "What does the A stand for?"
5:05 PDT, 8/24/2020
MacOS app version 1.1.34.694.gac68a2b3
on OS X 10.13.6 (High Sierra)
on a MacBook Pro mid-2015
Hey there @RenaissanceWomn,
Welcome to the Community!
Thanks for sharing your opinion and the info about this ad. We've gone ahead and passed your feedback to our ads team 🙂
Hope this helps. If you have more questions, don't hesitate to reach out again.
Have a great day!
Wow. Years later and ya’ll are still playing this filth to queer listeners everywhere. Shame on you.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…