Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
After several tests i've found that the spotify app does not play audio via our chromecast. Other apps (youtube, netflix, etc) all play audio with no issues.
The app GUI appears to operates as it should, showing playback info and track time properly. Just no sound..
I've found more reports of ther people experiencing the same issue very recently.
The update that was applied to the chromecast yesterday may be related to it perhaps?
We're using a gen1 chromecast btw. although it might also occur on gen2 chromecasts. (Can others confirm this?)
Solved! Go to Solution.
Same here. Think it's been a few weeks at least.
FYI: Positive news:In a related post people are now reporting this issue as fixed :
"Seems working with the new Spotify update (8.4.18.743)"
As an addition; I've tested with a gen2 Chromecast which works fine; the problem persists though for our gen1 Chromecast.
The same problemas here!
my gen 1 chromecast no sound ... please fix this ASAP...
This is ridiculous. Do the Spotify developers even test their code before committing? Imo spotify gets the award for worst maintained application in the history of Android. Your development team sucks!
same here
Yes same thing happened to me sound just quit
Same here!
Same here also!
Same here, but not sure when it started. I think it was after an app update. Did not see my gen1 Chromecast got an update.
What I see now are the same controls as on my Android phone on screen including play button. I can push play button on my phone and the button changes to pause sign. Nothing happens on my screen so no music is being played. Before I never had controls as far as I can remember on my TV screen. Hope this helps solving the problem.
Same issue.
Same here. Very frustrating.
Same here
Same issue here with 1st generation Chromecast since yesterday. Affects both my Android and iOS devices.
Same as well. Tested reset on Chromecast, uninstall Home app + Spotify app and reinstalling without success. A solution please?
Same here. Think it's been a few weeks at least.
Same here. This is absurd.
same issue
FYI: Positive news:In a related post people are now reporting this issue as fixed :
"Seems working with the new Spotify update (8.4.18.743)"
Great, thanks for the heads up. It's working on my side as well!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…