Clicking on the equalizer for spotify just brings me to my dolby atmos

[iknowfvf]

I use spotify on both my laptop and tablet, but my laptop only seems to have the built in equalizer option. My phone just sends me to my dolby atmos settings which do not have an equalizer of sorts and do not help at all for what I'm trying to do: adjust spotify's sounds without using my phone's equalizer to change the sound of everything. How do I do this?

[Ivelina]

Hi there,

Thanks for posting this thread in the Community!

As far as I understand, you're redirected to the Dolby settings on your phone if you go to the equalizer within the Spotify app itself, but it would be great if you could you give us some more info so we can get a better understanding of the situation. On another note, have you tested with any steps in order to prevent this from happening?

If you haven't already, you could check for any settings within your phone that determine the equalizer/sound settings on the device and try changing them. Also, if the behavior started upon installation of the Dolby app on your phone, in case it's possible you could test with uninstalling it to see if this would change anything.

Lastly, it would be very helpful if you could send us a video recording of the behavior so we can take a look. You can either attach it to your next response via the Insert Video option in the post editor or upload it to Google Drive and share the link with us. 

We'll be on the lookout for your response 🙂

[B57]

I have the exact same issue with my spotify app...equalize settings give me only Dolby options. I did find that the Dolby for Gaming a more well-rouned and balanced tone - better everything beyond just bass . Better anyway,  until i fond a solution. (There's more to music than the bass line but seems like the only thing you get on so many music apps. )