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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Jakewj
  • Visitor
  • 8286 Views
  • 57 replies
  • 7 likes
  • Other
  • 8286 Views
  • 57 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19479 Views
  • 9 replies
  • 2 likes
  • Other
  • 19479 Views
  • 9 replies
  • 2 likes

Superuser Contribution How can I stop getting in-app recommendations?

I've attached an example of some Direct marketing sent my way. How can I stop it? Plan Premium Country UK Device IPhone 12 Operating System iOS 17.1

  • Music Fan
  • I've attached an example of some Direct marketing sent my way. How can I stop it?   Plan Premium Country UK Device IPhone 12 Operating System iOS 17.1     &...
  • z_rabbit
  • Casual Listener
  • 48499 Views
  • 313 replies
  • 114 likes
  • 48499 Views
  • 313 replies
  • 114 likes

Superuser Contribution Can't add songs to a collaborative playlist

Can't add songs to a collaborative playlist even though I have liked it and added it to my library. It does not come up when I go to add a song. The creator of the playlist has checked everything on their end and did not find any issues.

  • Casual Listener
  • Can't add songs to a collaborative playlist even though I have liked it and added it to my library. It does not come up when I go to add a song. The creator of the playlist has checked everything on ...
  • Vasil
  • Moderator
  • 14422 Views
  • 10 replies
  • 4 likes
  • 14422 Views
  • 10 replies
  • 4 likes

Superuser Contribution Lyrics no longer sync on TV

I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung. Plan Premium Country United States Device TCL Roku TV Operating System TCL Roku TV My Question or Issue I have...

  • Regular
  • I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung. Plan Premium Country United States Device TCL R...
  • Schmem97
  • Casual Listener
  • 9190 Views
  • 74 replies
  • 17 likes
  • TV
  • 9190 Views
  • 74 replies
  • 17 likes

Ads playing on Podcasts

I am a premium user and have had a premium account for 7 years. Up until recently there were no ads with podcasts and now there are ad interruptions during and after each episode. Why have ads been added when I am a premium user and am paying specifi...

  • Visitor
  • I am a premium user and have had a premium account for 7 years. Up until recently there were no ads with podcasts and now there are ad interruptions during and after each episode. Why have ads been a...
  • paulywogg99
  • Regular
  • 3409 Views
  • 17 replies
  • 2 likes
  • Other
  • 3409 Views
  • 17 replies
  • 2 likes

Superuser Contribution I can’t verify my email

Whenever I click the link to verify my Spotify for Creators account, it just sends me back to the exact page I came from, and my email still isn’t verified. I’ve tried to click it through the app, the browser, tried to send it through the Spotify for...

  • Newbie
  • Whenever I click the link to verify my Spotify for Creators account, it just sends me back to the exact page I came from, and my email still isn’t verified. I’ve tried to click it through the app, th...
  • OscarDC
  • Moderator
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps switching to repeat

PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 14Spotify version: 8.8.92.700My Question or IssueEverytime I open the app it switches playback to repeat/loop. It's not much of an issue if I hit play on a playlist. But I generally don't ...

  • Music Fan
  • Plan Premium Country USA Device Pixel 6 Pro Operating System Android 14 Spotify version: 8.8.92.700 My Question or Issue Everytime I open the app it switches playback to repeat/loop. It's n...
  • Nicstripe
  • Casual Listener
  • 27996 Views
  • 122 replies
  • 18 likes
  • 27996 Views
  • 122 replies
  • 18 likes

Irrelevant search results, is biased towards local music

PlanPremiumCountrySome country in EuropeDeviceAnyOperating SystemAnyMy Question or IssueI think for the past month Spotify search functionality has been providing me completely unrelated results. All of these search results seem to be local music in ...

  • Newbie
  • Plan Premium Country Some country in Europe Device Any Operating System Any My Question or Issue I think for the past month Spotify search functionality has been providing me completely unre...
  • blackmoses
  • Casual Listener
  • 410 Views
  • 4 replies
  • 5 likes
  • Other
  • 410 Views
  • 4 replies
  • 5 likes

Superuser Contribution Spotify Alexa skill does not work on Echo devices at all

For months I have been using Spotify as my default music provider for my Echo/Alexa devices using the Spotify skill, and whilst it was pretty tempramental (such as sometimes not playing songs, playing the wrong song occasionally etc.) it was at least...

  • Newbie
  • For months I have been using Spotify as my default music provider for my Echo/Alexa devices using the Spotify skill, and whilst it was pretty tempramental (such as sometimes not playing songs, playin...
  • pbey65
  • Visitor
  • 4464 Views
  • 55 replies
  • 3 likes
  • 4464 Views
  • 55 replies
  • 3 likes

Superuser Contribution Clicking on Now Playing view Album Art Doesn't Show the Position of a Song on an Album

Thanks.for reply, but it is not setup related. Steps to follow.. Play music (playlist). Press left bottom album, press top right album and it should take you to album from which track is playing: Not any track is green. Not working! Play music (que)....

  • Roadie
  • Thanks.for reply, but it is not setup related. Steps to follow..  Play music (playlist). Press left bottom album, press top right album and it should take you to album from which track is playin...
  • homx
  • Regular
  • 182 Views
  • 3 replies
  • 0 likes
  • Other
  • 182 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to change the queue on a shuffled playlist

I want to play my playlist and when i play it the songs in the queue arent the songs that i want to listen to at the moment so is there any way to get other order of the songs

  • Visitor
  • I want to play my playlist and when i play it the songs in the queue arent the songs that i want to listen to at the moment so is there any way to get other order of the songs
  • Yordan
  • Moderator
  • 59 Views
  • 1 replies
  • 0 likes
  • 59 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium required just to stream Spotify

PlanFreeCountryU.S. Device(iPhone 12Operating System(iOS 10 My Question or IssueFor some reason unable to send Spotify to echo dot, requiring premium. I have always been able to send per Bluetooth, music from Spotify app to echo dot speakers… now I c...

  • Visitor
  •   Plan Free Country U.S.    Device (iPhone 12 Operating System (iOS 10   My Question or Issue For some reason unable to send Spotify to echo dot, requiring premium. &n...
  • Yordan
  • Moderator
  • 590 Views
  • 3 replies
  • 0 likes
  • 590 Views
  • 3 replies
  • 0 likes

Superuser Contribution Frequent glitches with Podcasts

PlanPremium for StudentsCountryNew ZealandDeviceSamsung Galaxy A21s My Question or IssueHeya, For quite some time now, I've been having intermittent issues with Spotify. Every couple of days (or weeks if I'm lucky) something seems to go wrong. The ma...

  • Casual Listener
  • Plan Premium for Students Country New Zealand Device Samsung Galaxy A21s   My Question or Issue Heya,  For quite some time now, I've been having intermittent issues with Spotify. E...
  • Ch3rry_
  • Casual Listener
  • 4310 Views
  • 16 replies
  • 0 likes
  • Samsung
  • 4310 Views
  • 16 replies
  • 0 likes

Solved!! Play button greyed

Hi, From a few days the play button is greyed out in web player, so I cannot play any song. I have tried to clear web browser cache, logout and log in again, but that didn't solve the problem. I haven't used spotify on any other device and I'm not lo...

  • Casual Listener
  • Hi,   From a few days the play button is greyed out in web player, so I cannot play any song. I have tried to clear web browser cache, logout and log in again, but that didn't solve the proble...
  • xCYNx
  • Newbie
  • 20511 Views
  • 9 replies
  • 0 likes
  • 20511 Views
  • 9 replies
  • 0 likes

Superuser Contribution Albums and singles list scrolls back to the top when I exit album

Back in 2022 your team fixed an issue with albums/ singles to keep it from scrolling to the top after exiting an album... it's doing it again. Mobile and PC. If you go past the 45th album/ single and enter it, then return to the list it awkwardly gli...

  • Visitor
  • Back in 2022 your team fixed an issue with albums/ singles to keep it from scrolling to the top after exiting an album... it's doing it again. Mobile and PC. If you go past the 45th album/ single an...
  • Jtp291
  • Newbie
  • 155 Views
  • 2 replies
  • 1 likes
  • 155 Views
  • 2 replies
  • 1 likes

Superuser Contribution Do Bought Audiobooks Have Listening Caps?

One thing that I was curious about is that the books that are included with Premium are all capped at 15 hours a month with the option to buy top-ups. I was wondering if that applies to audiobooks that I buy straight from Spotify? Like if it spend ab...

  • Newbie
  • One thing that I was curious about is that the books that are included with Premium are all capped at 15 hours a month with the option to buy top-ups. I was wondering if that applies to audiobooks th...
  • Eni
  • Moderator
  • 333 Views
  • 3 replies
  • 0 likes
  • Other
  • 333 Views
  • 3 replies
  • 0 likes

Copyright infringement question

Podcaster here from the Anchor days and beyond. RSS feed was taken down a few days ago, citing possible infringement of a third party. The URL and Feed URL they provided do not link anywhere. When I cited my reasons for the content of my show, I rece...

  • Casual Listener
  • ...ne of our preferred providers to distribute your music." I am not a creator with my own music. I host a show that uses music that I choose to have sent to me from artists, artists managers and public...
  • 31 Views
  • 0 replies
  • 0 likes
  • music
  • 31 Views
  • 0 replies
  • 0 likes

Superuser Contribution Schedule a Podcast and Continue Uploading in the Background

My Question or IssueI'd like to be able to schedule my podcast and have the podcast continue uploading in the background. I'm trying to go to bed here.

  • Visitor
  • My Question or Issue I'd like to be able to schedule my podcast and have the podcast continue uploading in the background. I'm trying to go to bed here. 
  • Ivelina
  • Moderator
  • 40 Views
  • 1 replies
  • 0 likes
  • Connect
  • 40 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop radio from always repeating the same songs in the same order ???

New spotify user here. Why is radio repeating songs so often by default, and is there a way to make it not repeat the same dozen or so songs over and over and over? Even if this can be fixed by a change in settings, I'm shocked the default behavior i...

  • Regular
  • New spotify user here.  Why is radio repeating songs so often by default, and is there a way to make it not repeat the same dozen or so songs over and over and over?   Even if this can be...
  • Matzilla
  • Casual Listener
  • 15838 Views
  • 25 replies
  • 35 likes
  • Other
  • 15838 Views
  • 25 replies
  • 35 likes

Solved!!Superuser Contribution Sudden loss of listeners

PlanPremiumCountryUruguayDeviceHuaweiOperating SystemAndroid My Question or IssueHi! I'm an artist (Bufón) and a week ago, I noticed a big drop of listeners on my Spotify for Artists dashboard. My band was in his all-time listeners peak and all of a ...

  • Casual Listener
  • Plan Premium Country Uruguay Device Huawei Operating System Android   My Question or Issue Hi! I'm an artist (Bufón) and a week ago, I noticed a big drop of listeners on my Spotify for...
  • Im_AOK
  • Casual Listener
  • 4183 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 4183 Views
  • 3 replies
  • 0 likes