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Como quito las sugerencias que me da la App?

Como quito las sugerencias que me da la App?

Yo tengo una Alexa y le pido una canción y reproduce una que no pedí, entonces al ingresar a la App de Spotify me aparece la canción y me dice que es radio de sugerencias pero no sé cómo hacerle para que no pase esto
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1 Reply

Hi there,

 

Thanks for reaching out and welcome to the Community.

 

In this case we would recommend that you unlink your Spotify account from the Alexa app and run a clean reinstall before connecting them anew. This support article and this Spotify Answer have instructions that can help. That would prompt a synch between services and remove any files that might have gotten corrupted and causing connectivity issues.

 

If that doesn't solve this, we recommend that you reach out to Amazon. They'll happily help you out with fine tuning the voice commands on your speaker. You can do this here

 

Hope this helps. Keep us posted on how it goes.  

AlexModerator
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