Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Denon and switching account

Denon and switching account

Hi Guys,

 

Today I upgraded my premium account to a family account so my wife can use the spotify premium features. It all works except for connecting to our Denon avr-x2300w.
When I use my spotify account on my laptop or my iphone I can play music over the Denon without a problem. When I sign out at any of these devices and sign in using my wife her account I can't see the Denon in the 'Connect to devices' list. The account of my wife says premium so that should be alright. Do you have any ideas? It looks like a spotify problem not a Denon problem. Hope somebody can help me out.

 

Kind regards,

 

Vincent

Reply
0 Replies

Suggested posts