Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Connect

Labels

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • wadwaddwa14
  • Visitor
  • 16041 Views
  • 101 replies
  • 10 likes
  • Other
  • 16041 Views
  • 101 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21045 Views
  • 9 replies
  • 2 likes
  • Other
  • 21045 Views
  • 9 replies
  • 2 likes

Superuser Contribution Digitradio 631 no longer supported?

Hello, I own a Digitradio 631 radio from TechniSat. For several days now, connecting to the radio via Spotify Connect is not possible. The radio appears in the list of available devices, I click it but the connection does not happen. I also noticed t...

  • Newbie
  • Hello, I own a Digitradio 631 radio from TechniSat. For several days now, connecting to the radio via Spotify Connect is not possible. The radio appears in the list of available devices, I click it b...
  • OscarDC
  • Moderator
  • 62 Views
  • 1 replies
  • 0 likes
  • Connect
  • 62 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback keeps automatically switching to my Android phone

Recently I've been experiencing this issue, where the playback from my desktop Spotify application is switched to my Android mobile phone. This happened multiple times yesterday, and already twice today.Did someone else also met this issue? Support o...

  • Casual Listener
  • Recently I've been experiencing this issue, where the playback from my desktop Spotify application is switched to my Android mobile phone. This happened multiple times yesterday, and already twice to...
  • benam1
  • Newbie
  • 304 Views
  • 9 replies
  • 0 likes
  • Connect
  • 304 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify Connect randomly stops on Alexa Multi Room Speaker Groups

Plan: PremiumCountry: USADevice: Alexa Spotify Connect, dots, shows, echo, multi room Alexa speakersSpotify ver 8.5.19iPhone XS, iOS 12.4Linksys Velop mesh router 3 nodes. My Question or Issue Anyone help fix this: When listening to music on Alexa mu...

  • Newbie
  •   Plan: Premium Country: USA Device: Alexa Spotify Connect, dots, shows, echo, multi room Alexa speakers Spotify ver 8.5.19 iPhone XS, iOS 12.4 Linksys Velop mesh router 3 nodes. &n...
  • musicmaster64
  • Casual Listener
  • 15089 Views
  • 38 replies
  • 33 likes
  • Connect
  • 15089 Views
  • 38 replies
  • 33 likes

Superuser Contribution Spotify Jam session keeps exiting

PlanFree/PremiumCountry U.S. DevicePixel 7 My Question or IssueWhen i start a jam session with a couple of friends, we keep having the jam session randomly exit. We tried having someone else host the jam session and the same thing happens. What's goi...

  • Casual Listener
  • Plan Free/Premium Country U.S.   Device Pixel 7   My Question or Issue When i start a jam session with a couple of friends, we keep having the jam session randomly exit.  We tr...
  • MihailY
  • Moderator
  • 9159 Views
  • 26 replies
  • 4 likes
  • Connect
    Other
  • 9159 Views
  • 26 replies
  • 4 likes

Solved!!Superuser Contribution Spotify on Apple Watch won't let me listen on my Apple Watch.

Whenever I want to listen over my Apple Watch which is connected to my Headphones, Spotify won't let me play on the Watch itself unless I Completely turn of my iPhone.First I thought this was a weird feature until some weirder stuff started happening...

  • Casual Listener
  • Whenever I want to listen over my Apple Watch which is connected to my Headphones, Spotify won't let me play on the Watch itself unless I Completely turn of my iPhone. First I thought this was a w...
  • Vansterdan
  • Visitor
  • 13944 Views
  • 8 replies
  • 0 likes
  • Connect
  • 13944 Views
  • 8 replies
  • 0 likes

Superuser Contribution Crossfade not working when using Spotify connect

PlanFree/PremiumCountryUAEDevice(iPhone 6)Operating System(iOS 10,) My Question or IssueGood Afternoon, I'm currently facing an issue with the crossfade function. it works properlyon my iphone 6, however when I use spotify connect to my KEF LS50 Wire...

  • Casual Listener
  • ...t works properlyon my iphone 6, however when I use spotify connect to my KEF LS50 Wireless the crossfade function does not eliminate silence between tracks. Is there any solution to fix it?   T...
  • Alex672
  • Visitor
  • 12131 Views
  • 17 replies
  • 11 likes
  • Connect
  • 12131 Views
  • 17 replies
  • 11 likes

Superuser Contribution Connect spotify to tiktok

PlanPremiumCountryNetherlandsDeviceiPhone XSOperating SystemiOS 17.5.1 My Question or IssueI want to connect my spotify to my tiktok as listed in this article: https://support.spotify.com/bw/article/tiktok-and-spotify/but i don’t have the music optio...

  • Casual Listener
  • Plan Premium Country Netherlands Device iPhone XS Operating System iOS 17.5.1   My Question or Issue I want to connect my spotify to my tiktok as listed in this article: https://s...
  • OscarDC
  • Moderator
  • 7747 Views
  • 6 replies
  • 0 likes
  • Connect
    music
    Other
  • 7747 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Like icon not showing

Hello!Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the fact that the song is added to your "liked songs" is...

  • Newbie
  • Hello! Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the...
  • 31fddafi6miy2rpznlg7
  • Casual Listener
  • 7328 Views
  • 7 replies
  • 2 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    TV
    WD
    WP 8
    WRT
  • 7328 Views
  • 7 replies
  • 2 likes

Superuser Contribution PlayStation 5 Users unable to view “Video Streaming” for podcasts

PlanPremiumCountryUSADevicePlayStation 5Operating SystemPlayStation My Question or IssueSome users are experiencing issues viewing video streaming for podcasts

  • Visitor
  •   Plan Premium Country USA Device PlayStation 5 Operating System PlayStation    My Question or Issue Some users are experiencing issues viewing video streaming for podcasts
  • Maria
  • Moderator
  • 180 Views
  • 3 replies
  • 0 likes
  • Connect
    Other
    PlayStation
    ps3
    PS4
    Sony
    TV
  • 180 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts not playing on external devices

Plan Premium Country Australia Device iPhone 12 Pro, MacBook Pro, Google Nest Hub, Google Nest Mini, Google Home Max Operating System iOS 15.1.1, MacOS 12.01 My Question or Issue Spotify podcasts stopped working on Google Home connected speakers. 1. ...

  • Music Fan
  • ...ssue   Spotify podcasts stopped working on Google Home connected speakers.   1. When I ask Google Home to play Spotify podcasts, or when I cast from my iPhone to a Google speaker a...
  • lauragails
  • Casual Listener
  • 28618 Views
  • 154 replies
  • 18 likes
  • Connect
    Other
  • 28618 Views
  • 154 replies
  • 18 likes

Superuser Contribution I can't play properly Spotify on my Bose Home speaker 500

PlanFreeCountryItalyDevice(Bose home speaker 500) Operating System(Android, Windows 10) My Question or IssueFrom a while ago I've been experiencing some issues related to the performance of Spotify on my Bose Home speaker 500: the first connection wo...

  • Casual Listener
  • ...xperiencing some issues related to the performance of Spotify on my Bose Home speaker 500: the first connection works and after one to three songs the music suddenly stops, the Bose device alerts that there w...
  • snooty
  • Roadie
  • 2070 Views
  • 24 replies
  • 0 likes
  • Connect
    music
    Other
  • 2070 Views
  • 24 replies
  • 0 likes

Superuser Contribution Car Mode No Longer Turns On

PlanPremiumCountryChicago, IL United StatesDeviceiPhone 14 Pro MaxOperating SystemiOS 16.4.1 My Question or IssueI have a 2004 SAAB 9-3 Arc that has had a hands free call and audio kit from iSimple installed a couple months back. Since having this in...

  • Newbie
  • ...reviously I had an FM transmitter that automatically used car mode every time it was connected. I have already clean uninstalled the Spotify app numerous times but no luck to being able to use car mode w...
  • williamsrdan
  • Casual Listener
  • 13596 Views
  • 26 replies
  • 3 likes
  • Connect
  • 13596 Views
  • 26 replies
  • 3 likes

Solved!!Superuser Contribution Spotify no longer connecting to stereo

PlanPremiumCountrySpain DevicePixel 7A Operating SystemAndroid My Question or IssueI stream Spotify from my phone to my stereo, a Yamaha CRX-N560. Recently, I've been unable to connect Spotify to the stereo, which gives me the message "Bad Account". ...

  • Newbie
  • ...een unable to connect Spotify to the stereo, which gives me the message "Bad Account". The stereo has the latest firmware, but Yamaha stopped producing updates a while ago.    I see that t...
  • RichB
  • Casual Listener
  • 381 Views
  • 5 replies
  • 0 likes
  • Connect
  • 381 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect not working on anything except for desktop

PlanPremiumCountryJapan DeviceEcho Show 5, Echo Show 8Operating System My Question or IssueHi,Up until last month I was able to play music on my Amazon Echo devices but for some reason music does not play back on the devices anymore. I've uninstalled...

  • Casual Listener
  • ...ttempts to play music on the device, I see that Spotify Connect shows that media is playing on the Echo devices. I can even switch from desktop to whatever echo device I want. Even though it shows this t...
  • Not applicable
  • 1044 Views
  • 7 replies
  • 1 likes
  • Connect
  • 1044 Views
  • 7 replies
  • 1 likes

Superuser Contribution Anchor Login not working

Plan: Premium (Brazil)Web - Chrome - MacOSPODCAST: https://podcasters.spotify.com/pod/show/luzearte My Question or Issue: Since Anchor change to Spotify for Podcasters my login information doesn't work anymore. I have no access to my content, at all!...

  • Newbie
  • Plan: Premium (Brazil) Web - Chrome - MacOS PODCAST: https://podcasters.spotify.com/pod/show/luzearte   My Question or Issue:   Since Anchor change to Spotify for Podca...
  • sisterbryana222
  • Newbie
  • 7470 Views
  • 2 replies
  • 1 likes
  • Connect
    Other
  • 7470 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Amazon Household / Spotify Connect Issue: Echo Devices only on one Account

PlanPremium DuoCountryGermanyDevice(iPhone 14 Pro, iPhone 15 Pro Max, iPad 10th Gen., iPad mini 5, several Echo Devices)Operating System(iOS 17.4.1, iPadOS 17.4.1) My Question or IssueHello Spotify-Community,I'm reaching out with the following concer...

  • Casual Listener
  • ...ncountering issues with music playback through the Spotify app via Spotify Connect. This feature is essential for us, as Alexa sometimes misunderstands artist names or song titles.   All devices are connect...
  • 1117800614
  • Casual Listener
  • 2361 Views
  • 4 replies
  • 0 likes
  • Connect
  • 2361 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t revoke remote control of Spotify Connect speakers

Plan: PremiumCountry: USADevice: Marantz AV7704, Denon HEOS1Operating System: Embedded in speaker/processor; Any computer/device running Spotify app My Question or Issue:I HOPE I AM WRONG, BUT THIS IS BAD. ANY SPOTIFY USER WHO HAS EVER ACCESSED MY SP...

  • Casual Listener
  • ...M WRONG, BUT THIS IS BAD.   ANY SPOTIFY USER WHO HAS EVER ACCESSED MY SPOTIFY CONNECT CAPABLE SPEAKER / EQUIPMENT / PLAYBACK DEVICE CAN HIJACK IT AT ANY TIME FROM ANYWHERE.   THIS ISN’T J...
  • AlikaiBronach
  • Casual Listener
  • 4989 Views
  • 19 replies
  • 6 likes
  • Connect
    Denon
    Marantz
  • 4989 Views
  • 19 replies
  • 6 likes

Superuser Contribution Spotify Connect Delay on Samsung TV

Hello, so the issue that I’m having is if I go and play a song in the Spotify app it’ll go through the first 10 seconds silent before starting back at the beginning on it’s own and plays with sound. Has anyone experienced this issue? I’ve tried reins...

  • Regular
  •   Hello, so the issue that I’m having is if I go and play a song in the Spotify app it’ll go through the first 10 seconds silent before starting back at the beginning on it’s own and plays wi...
  • Dessi
  • Moderator
  • 6730 Views
  • 28 replies
  • 2 likes
  • Connect
    Samsung
    TV
  • 6730 Views
  • 28 replies
  • 2 likes

Superuser Contribution Nike Training Club Not Connecting

PlanPremiumCountryUKDeviceOnePlus TwoOperating SystemAndroid 6.0.1 My Question or IssueJust downloaded the Nike Training club app. It doesn't appear to connect to spotify at all. Am I missing something?

  • Casual Listener
  • Plan Premium Country UK Device OnePlus Two Operating System Android 6.0.1   My Question or Issue Just downloaded the Nike Training club app.  It doesn't appear to connect to s...
  • Rowjam
  • Casual Listener
  • 16141 Views
  • 7 replies
  • 5 likes
  • Connect
  • 16141 Views
  • 7 replies
  • 5 likes

Superuser Contribution Queue always shuffles when switching between devices

PlanPremium family planCountryIrelandDevicePixel 3XL / PC / Chromecast / Google HomeOperating SystemAndroid 11 / Windows 10 My Question or IssueWhenever I connect/disconnect or switch to a different device on Spotify connect whether its from my lapto...

  • Music Fan
  • Plan Premium family plan Country Ireland Device Pixel 3XL / PC / Chromecast / Google Home Operating System Android 11 / Windows 10   My Question or Issue Whenever I connect/d...
  • Franco06
  • Newbie
  • 3188 Views
  • 14 replies
  • 7 likes
  • Connect
    music
  • 3188 Views
  • 14 replies
  • 7 likes