Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Desktop][Other] Improve help

[Desktop][Other] Improve help

Hey! It would sure be great if I could get help on this platform for an issue that people seem to have had for the last 4 years ... you know like if Spotify had a help chat, a phone number, or even a relevant post to fix my issue? Oh and what would be even better is if when I go to the community, I don't get caught in an infinite loop of trying to verify my email address with no visible way to add a post, so that I end up here, trying to post to the community. And if when I came to this idea space, I didn't get bizarelly hidden and not highlighted errors that are supposedly highlighted, and that when I fix them I don't then get a "flooding error" trying to post the thing ... That would be awesome! Oh hey, and what if instead of complex, software-engineer level fixes, Spotify just actually fixed the problems?! Wow! Shocking concept, I know! Anyway, just some ideas you may want to actually consider. I am not completely inept on computers, and I find the fact that Spotify reinstalls everytime I start my computer, and that none of the community fixes work, and that you can't get help without a Twitter account, completely ridiculous. 

Reply
1 Reply

Spotify does have a help chat, I'm not saying they will be helpful.... but the functionality exists. 

Suggested posts