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I've been on Spotify for about a month now (not including the time spent on my old account), and I'm having some trouble with the Discover Weekly playlist. It still hasn't shown up, and when I go to the Discover Weekly page, it says it is unable to generate my playlist. Help pls? (pic not related)
Solved! Go to Solution.
Private session might be the reason why, not sure.
I suggest you contact support so they can help you
https://support.spotify.com/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
Hey @_kesda_,
Welcome to Spotify Community!
Could you please let me know the following:
1. Yes, I do regularly listen with Private Session
2. Yes, I have. I stream music daily
Private session might be the reason why, not sure.
I suggest you contact support so they can help you
https://support.spotify.com/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
Alright. I'll try to contact support. Thanks!
You're welcome
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…