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Google Home won't play specific songs

Google Home won't play specific songs

Plan

Premium

Country

USA

 

Device

(Google Home Mini, Google Chromecast, Moto G Power)

Operating System

(Android 11)

 

My Question or Issue

Since last week, my Google Home Mini won't play specific songs. If I give it a command (ex: ok Google, play Love Drought by Beyoncé) it'll acknowledge the command but won't play anything. The same problem exist on Chromecast when I use voice commands. It'll play albums, artists or playlists but not songs and this problem doesn't exist on my other services connected to my Google account. I tried troubleshooting by 

  • Reconnecting my Google account to my Spotify account
  • Restarting my Google home and Chromecast
  • Resetting my Google home and Chromecast
  • Unplugging my Google home and Chromecast for a period of time

And none of those have remedied the problem. I can play specific songs if I choose to play them off my phone but I pay for premium so that way I can use the Google home features. I don't know what to do and hopefully someone can help me fix it! 

Reply
1 Reply

Hi there @Mastermxnds,

 

Thanks for reaching out to the Community and welcome!

 

Could you try unlinking your Spotify and Google Home accounts again > removing Google Home access from your Apps page here > restarting your router > linking your accounts again with these steps?

 

If the issue persists, can you let us know if this started happening after a specific event, such as OS or firmware update?

 

Keep us posted.

CarlosEModerator
 
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