Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Having issues connecting Spotify to PS4

Having issues connecting Spotify to PS4

I've been trying to hours to figure out why I can't connect my Spotify to my PS4. I've erased all PSN access from my Spotify account multiple times(every time I try to connect them, the access comes back). My PSN shows no Spotify account created. I've tried connecting using the Android app and the PS4, logging on manually on the PS4, using Sony's playstationmusic website to login to Spotify, and going through the linked account settings on my PS4. No matter what method I try, I always get the "Your account on PlayStation™Network or your Spotify® account are already linked to different accounts. Please sign out and try a different account." Spotify or my PSN show no connections anywhere so I don't see how this is a problem. My only guess is that it's because I created my Spotify account via Facebook, but it has it's own email linked to the account. I've had no issues connecting to my Firestick and my old PS3(which has been reset and sold, and used the same PSN information). Someone please help.

Reply
5 Replies

I've exhausted this list multiple times. No matter what method I use I still receive the "Your account on PlayStation™Network or your Spotify® account are already linked to different accounts. Please sign out and try a different account." error.

I would assume that it would be just that...can you think of any other device that you may have connected to...maybe a friends Ps4. if not then check the devices that are connected to you spotify account.

 

if nothing is working it's most likely a bug in the system that you can report here

https://support.spotify.com/us/contact-spotify-support/

click technical issue, then *spotify connect and then *I still need help

 

 

There are no PS4s linked to my spotify. The only other Playstation device that I've linked with my Spotify account is my old PS3 that I no longer own. However, that device is not listed on my Spotify account anyways as I have removed all connected devices.

Suggested posts