Hi I can not access my account on another device.

[#1]

My other phone wont allow me to add my account. I even copied the email and password. Still don't want to log in, says incorrect password and username combination

[Dian]

Hey there,

Thanks for posting in the Community.

Have you tried resetting the password? Here is how to do that.

If you experience issues with that, check out this link.

Let us know how that went,

Cheers!