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How do I fix my Spotify so it stops freezing?

How do I fix my Spotify so it stops freezing?

Spotify will either stop playing randomly and then freezes or will not let me switch to the next song.
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1 Reply

Hi there,

 

Sorry to hear that you're having such an experience with the app.

 

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will ensure that all app data is cleared completely, before reinstalling.

 

If this keeps happening after the reinstall, give us more details about your device and we'll keep on troubleshooting from there.

 

Keep us posted on how you get on with this.

 

Cheers.


 

AlexModerator
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