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How do I get my Spotify to stop playing the wrong playlist?

How do I get my Spotify to stop playing the wrong playlist?

It keeps switching to the wrong playlist when I try to listen to any other one. I’ve tried clearing my cache and logging out and back in but it’s still playing the wrong playlist.
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1 Reply

Hey @911whynocustomerhelp,

 

Thank you for reaching out here in the Community. 

 

It sounds like you've tried a couple of things already, but let's try some more troubleshooting.
 

First up, we'd recommend that you test this with a different connection to see if it makes any difference. In case you don't have another one available, you can use a mobile data hotspot to check. 

 

It's also a good idea to turn off any VPN connection (if in use).
 

If you still experience this, it might be caused by an issue with your device's cache. Not to worry, performing a clean reinstall of the app with the steps here should help solve this. It'll get you the latest app version with all necessary updates and fixes and will remove any corrupted files from previous installations.

 

Hope this helps. Let us know how you get on.

LyubkaModerator
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