Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can't download songs even with premium

I can't download songs even with premium

can't download even a single song even though I have premium
Reply
2 Replies

Hey!

 

Thanks for posting and welcome to the Spotify Community.

 

If you can use all other Premium features without issues, please follow the guide here to learn how to download music. Remember to check the following if you're having trouble to download: 

  • Make sure your internet connection is active
  • Make sure you have enough storage space
    Tip: Spotify recommends at least 1GB free memory
  • Make sure you didn't reach the 5 devices limit
  • Turn off any cache clearing/battery-saving apps
  • Restart the app

Hope this helps. Let me know how it goes.

Anyk17

Hey,

I just subscribed to a students premium a point but I am not able to get songs offline 

Suggested posts