I can´t follow a friend

[FerioSiqueira]

Plan

Premium

Device

Laptop Dell

Operating System

Windows 10

I am trying to follow a friend. I click the "follow" button. I go to my friends activities and can´t see my friends activity (I know that he is listening). I search again for my friends in my friend list and the "follow" button is no pushed. In other words, I am not following my friend. I push the button again, I return to his name and again the button is not pressed. I can´t follow him. Please help.

[Vasil]

Hey @FerioSiqueira,

Thanks for sharing this with the Community!
We tested the described behaviour on our end and the follow status remains unchanged.
As the issue is most likely on your end, let's try to troubleshoot our way around it 🙂

Could you first let us know if the same behaviour is observed when you try to follow them via a different device?
If there's a way for you to test this, please do and let us know how it went, we'll take it from there!
Cheers!

[FerioSiqueira]

A different device? You mean, another laptop? 

[Dian]

Hey @FerioSiqueira,

Thanks for the reply.

Yes, a different laptop or a mobile app.

Do you think there is a chance the person you're trying to follow has blocked your account? If you think this might have happened by mistake, you can ask them to check and try again.

Let us know how that went.

Cheers!